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February 2024 by Keith Thorp
These guys are the BEST. I tend to drive my cars for a long time, so I’ve had to replace 4 transmissions on different vehicles. The first two I had done with other shops and the process was painful and the transmission never seemed quite right afterwards. A few years ago I had a transmission on my son’s Subaru fail so I gave Vanessa and Shaun at Aamco a shot and the experience was great! More than 2 years later it’s shifting like a new car. So, when my Cadillac recently blew the transmission I didn’t hesitate to bring it back to Vanessa and Shaun again. So glad I did.The communication, professionalism and commitment to excellence are outstanding. The two of them and their staff are super friendly and easy to deal with and they deliver on their promises. My Caddy is back on the road and running great. I would recommend Aamco East Rochester or Mt. Read Blvd ? %.
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February 2024 by Rene Giannavola
Vanessa helped me through a very difficult situation where a local ford dealer on West Ridge Road was trying to take advantage me. I would recommend everyone to go here. Quick and great communication through the entire process.
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January 2024 by Luke Harold
Hands down best in town. These guys have integrity, and they’re the only ones I trust with my and my family’s vehicles
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December 2023 by Patti Dellaquila
Best place and very honest! I will be going back there for all my work for my car! People were very thorough and helpful.Thank you
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December 2023 by Jeremy Burger
Customer service was excellent and Vanessa did an amazing job keeling me updated on the status of my transmission replacement. They did all the work communicating with the warranty company and make sure the job was done right. Highly recommend!
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August 2023 by Ricardo Quintanilla
I had to get a new transmission and they answered all my questions. It was done in a reasonable timeframe and I haven't had any issues since. I still got the warranty just in case, but the staff was kind and courteous.Service: Transmission
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July 2023 by Abi Lee
The guys here did an amazing job! They went above and beyond (on a holiday weekend) to help us out when we had transmission issues. Their kindness and quickness to help was a huge blessing!Service: Transmission
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May 2023 by Lentory Johnson
Highly efficient in addressing my concerns and performing needed repairs.I very much appreciated Vanessa intervention with a car warranty company that did not live up to the fullest of terms of the warranty. Vanessa's help reduce the anger and frustration that I endured with the warranty company and another transmission company that held my car hostage for over thirty days. I would difficultly use this company again based on the customer service and Vanessa . I understood Aamco is a business , but the pride in the service provide is unquestionable. Thank you ?Services: Auto engine diagnostic
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February 2023 by Jodi Di Sano
I just recently moved to Rochester a couple years ago. Randomly stumbled upon this place after I had some transmission issues pop up after being "fixed" by the dealer. They were able to get the issue diagnosed and properly fixed the next day for cheap. Since then, I've brought my car here for a multitude of reasons. Everything has been repaired without issue, and without nonsense. They usually have next day availability, so I never have to worry about appointments weeks out. Anytime I have an issue with my car, I'll always call here first.Services: Brakes
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January 2023 by James C
The guys here were recommended and awesome! They fixed what I thought would be a $1000+ issue for even less kept me up to date on the part because it had to be ordered. 10 out of 10 service!!
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November 2022 by Paul Edwards
I'm from California and my oldest daughter, also from California, moved to Rochester. I drove out there in my old beat up Dodge Ram 1500 4x4 truck pulling a overloaded and oversized trailer to move my daughters furniture and belongings to her new home. Needless to say I fried the rear-end when the oil gasket gave way and all the oil leaked out somewhere between Chicago and Omaha. While the truck got me to Rochester it really wasn't in drivable anymore. I thought it was the transmission but Shaun and Alex found it was the rear-end. They located and shipped a warrantied used replacement rear-end, because they don't make that rear-end anymore, to Rochester and replaced the fried one, all for less than what I thought the repairs would cost me. The new used rear-end got me and my empty trailer back home no problem. Where I still use it and just recently hauled 4 yards of rocks and 5k lb. compactor for a project I am working on. Thanks for the help Guys!!Service: Transmission
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October 2022 by Carla Davis
My father's car was serviced by a mechanic for many years. Sean and his technicians at AAMCO were referred to do some work that my father's mechanic didn't do.. Sean and his guys were great! They took care of my father's car like I believe they would've taken care of their own car. We were refered to another mechanic for additional electrical work that Sean actually uses for his own personal car, who also took great care of my father's car. Sean completed the work; he called before he did anything, explained in detail what needed to be done and gave us options options that were available including the least expensive. Making sure my father's car but my father's is mechanically sound is of the utmost importance to me. My experience with AAMCO was that of excellent customer service and quality work! Thank you Sean And all the technicians at AAMCO Rochester fot taking such good care of my Fathers car!Services: Tires
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October 2022 by Diana Papa
AAMCO put a new clutch and all that went with that in my car. They were available quickly and completely the work in the timeline I needed. They communicated clearly with me and did a really great job with my car. They were also just really nice people to work with all around, would certainly go back there.
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October 2022 by Quan Tan
Fixed my transmission along with other things for around $500 and did it in one day.. Freaking amazing place and the owner is a fair guy.Service: Transmission
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August 2022 by Doofapotamus Gaming
They are great. I brought my car over there to get some undercarriage noise checked out. Low and behold, they found the problem (which is exactly what I thought it was) and didn't run me around telling me I need a whole new suspension and $2000 of unnecessary maintenance. They overnight ordered the driveshaft my car needed and had it installed and out the door within 24 hours. Can't say enough good about the shop and the guys that work out there.
