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October 2024 by Janet Hunt
Derrick was professional, courteous, and on time. Thank you for doing a great job!
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October 2024 by Elizabeth Abraham
Drop off driver Melvin was informative, thorough and friendly!
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October 2024 by Donna Sanzone
The driver Mel, was very polite, professional, & informative. He did a great job maneuvering two 16 foot containers on my driveway since it was tricky with where they were being placed. Mel was awesome in providing me tips and tricks about the container to ensure it would be securely closed. He also showed me where to and not to attach straps on the interior & evenly distribute weight of items when loading. I have been pleased with every aspect of this order from my first call to schedule them right up to my move. Everyone that contacted me to confirm my order for example, was wonderful to work with. I will not hesitate to refer them to anyone I know that might be moving locally or out of state!
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October 2024 by Steven Kozak
Melvin was fantastic when dropping off our container! Was very careful where it was placed and ran through everything we needed to know.
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October 2024 by Edward Ellingsworth
Both delivery drivers Melvin and Derek were excellent. Took time to make sure everything was safe and to my satisfaction. Container was clean and no leaks. Will use again.
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October 2024 by Steve Hodges
Matt and his team in Rochester, NY have been excellent to deal with. Matt communicated with us about every move, and helped us through a difficult situation when the apartment manager was unhappy with container placement. The container goes back to them empty tomorrow, and it has been a very successful move. Thanks again to the Pack Rat team. We would definitely use there services again!
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October 2024 by Mary Beth Ennis
Our driver Derick was amazing. Very professional, on time, handled our cargo with care. Very appreciative. We definitely use them again and recommend them.
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October 2024 by James Baier
Melvin was great. Friendly and efficient.
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October 2024 by Gregory Piedmonte
Had a great experience with Pack-Rat. Derrick was especially great! He was very knowledgeable and personable. He was there when he said he would be there and worked with me on pickup and delivery. I would definitely use Pack-Rat again, and give. The choice I would request Derrick! Thank you Derrick! I appreciate all you did!
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October 2024 by Cyn Collazo
Mel has communication all day as I waited for delivery. I appreciate his professionalism.
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October 2024 by Alan Carl
Melvin did a great job explaining things to us and was very helpful! Process couldn't have went smoother.
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October 2024 by Terrie Armstrong
Melvin was a great help. I had a couple of questions that he answered. He even called the coordinator for me and Let him know that I’ll probably need another container. Excellent service. Super friendly guy.
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October 2024 by April Peterson
We purchased a home in Canandaigua. Melvin delivered two pods to our home. He did a fantastic job. Put it exactly where we wanted it. First time he delivered he was a new driver. Second time we weren’t home and he knew what to do with the pod. Great guy and highly recommend him for anyone who needs to have a pod picked up or delivered. 5 star personality to go with the service.
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October 2024 by darich0720
Melvin was fantastic! He explained everything and delivered the pod perfectly. We are very pleased with Pack Rat!
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October 2024 by Michael H
So far so good. They dropped off the box. We loaded it up. They came to pick it up. Mel was super cool, on time and had it loaded it quickly. I will update this post after our stuff is dropped off.
