1-800-PACK-RAT is a portable storage and moving company serving the Rochester, NY area. The company offers flexible options such as on-site storage, warehouse storage, local moving, and long-distance moving, often combining these services to suit customer needs. Customers consistently praise the professional and helpful service provided by staff, especially highlighting team members who arrive on time and handle their tasks efficiently. The delivery process is described as fast, organized, and thoughtful, with staff explaining how everything works and ensuring proper placement of containers. Many customers find the experience stress-free and appreciate the patience and clear communication from the team. The service is also considered affordable, offering good value for the cost. Overall, 1-800-PACK-RAT is recognized for its reliable, friendly, and customer-focused approach, making moving and storage easier and more manageable for clients.
Melvin was great! Explained everything and put it right where we wanted it.
May 2025
Melvin was super nice and informative, and the whole process was very easy.
May 2025
Mel and Matt helped us navigate parking and picking up our pods on a really tight one way in the city of Rochester. It was borderline impossible to pull into the spot but with some guidance from them and some careful driving we were able to make it work perfectly. Thanks a ton y’all. Would recommend!
