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January 2023 by Adel H.
So my wife and I have been active Target customers for years having visited several Targets all round the country. Hands down this location in Riverhead is one of the worst we have experienced. The store is constantly a mess, isles are not clean and the customer service is horrendous. I went to pick up an online order last week and the girl behind the counter looked like I was ruining her day by disturbing her. She rolled here eyes after I gave her my online bar code and she had to go in the back to pick up the items. Other experiences included the one last night where I was trying to find an item in the store and asked an associate in the department if they had it. The associate simply shrugged her shoulders and said, "I don't know."I don't blame the associates, rather it's a reflection on the management. Take the time to train your employees. Shadow them on a regular basis and give 1:1 feedback at least once a week. It is clear this is not done at this location.
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October 2022 by Nicole B.
Not too sure about the target it's self but the Starbucks inside literally has 20 flies. On the lights and flying around.
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September 2022 by Annaliese D.
Horrible - went to self checkout and the young guy that was there was very rude. Not a fan of large chain stores. Towels thrown on floor. Furniture section all scattered. Dirty diapers thrown in parking lot
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July 2022 by Tom M.
This store is a mess. The shelves are half bare, there are rarely more than 2 cash registers open, they play strange music and there's a weird vibe here. You almost get the feeling that they're closing down. It's run down and crappy on the inside. Nothing like it was when they first opened. I don't enjoy shopping here anymore and honestly try to avoid it.
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January 2021 by Barry N.
Saturday, 1/16/21 @ 12:30, we entered the store. When we walked into the store, there were no carts. When they were brought in, they weren't sanitized. As we were walking in, there was a customer ranting about Cuomo and Diblasio. He ended up in the electronics area. He was talking to three employees. We wanted to look at iPads, which we started to do. (The pictures are proof.) This customer was so loud, we walked away. We went back, we walked away again. This customer was still talking loudly. I do believe the three employees knew him. The employees never acknowledged us. This customer and the employees cost Target a sale of an ipad. In the food area they had a sign on an end cap, 4 for $5.00. So I took one off the shelf. When I paid for it, it was not $1.25 each, but $2.89. I was told that the item at that price was another item on the shelf. They do that to trick you into purchasing the item thinking it is the sale item. My wife was also hit by a cart two times an employee was pushing, no apology either time. A vendor pushing a pallet of milk said thank you to us for giving him the room to get down the aisle. The manager needs to train the employees on how to deal with rude people and to apologize to customers when it's deemed necessary. The positive is, there are plenty of parking spaces and other stores to shop in Riverhead.
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December 2020 by Rebecca D.
This target has the same ongoing issue for years and seem to have no desire to improve it. PRODUCT ALWAYS MARKED INCORRECTLY OR NOT PRICED AT ALL and when you find a error at check out they do nothing to accommodate the customer ( not even really an accommodation to honor marked price- just common sense and decency) The associates here are horrible- (good luck if you need help) and don't even try to solve a problem. At their latest goof up in pricing, after bringing the receipt and erroneously marked items to customer service the associate acted firstly like i was putting her out somehow and then basically just stared at the sign when i brought her to the spot where items were and said that's not the right price. Yes...clearly, that is the point and you are supposed to honor the price marked when there are tons of that item merchandised there and marked that way, but rather than being bothered to fix the situation she expected me to just walk away so i said I would just return those items I'm not paying $15 each over what they are each priced. So she processed my return after I waited for her again to discuss who they should tell with another associate ( should have that convo when done with customer) and handed me a merch credit saying that is the only way I can get the money ($31) back though I put $85 of purch on my credit card just to also find out that credit cant be used online so now I have to come back to store in pandemic to use a merch credit issued because of THEIR MISTAKE! this stuff happens all too often here- no customer service training and no attention to properly pricing the store-sloppy management and training.
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November 2020 by G.Waldini M.
Been here twice this week and both times items are advertised as being one price and wind up being another at checkout. First time it was a 2 dollar difference the second it was 15 dollars difference. If your employees can't mark items correctly I think it's time to rethink what business you're in. Just because the store has been remodeled doesn't mean it is any better than it was before. Never again, yet another customer lost forever.
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July 2020 by irma duena
(Translated by Google) Excellent(Original)Excelente
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March 2020 by Raberta G.
I walked into the store there was multiple workers coughing/sneezing I just gave birth to my child, and now I am worried about her health and mine. plz get your workers under control
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January 2020 by Elaine B.
I saw the ad on tv the day after Christmas toys would have a 50% off pricing.....not true. Not one toy or game. Disgraceful. Rode all the way to the Riverhead location to be greatly disappointed Target lost this customer and others.
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November 2019 by Roger S.
Bought an iPhone at Riverhead Target and was very pleased with the tech people who helped me! They were friendly and very knowledgeable and went above and beyond in helping me! On 11/21 I was helped by Karizzma and Jeff. On Friday 11/22/19 they further helped me with my new 11 pro and a couple of fit bit type watches and my iPad. Will also was helpful! I wanted to write a comment to the store/manager to compliment these tech people and Will suggested I fill out a card at customer service. They didn't have any comment card there and recommended that I go online to comment. This I tried to no avail! What a terrible, confusing website! Gave up after many tries to simply commend those young tech people on their knowledge and helpfulness! Hopefully someone in management will see this review and also get someone to fix the Target website so customers can more easily give compliments or suggest areas that need improving.
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August 2019 by Nicole D.
Today was a nightmare at Riverhead target! Long lines with only 4 registers open plus the self checkouts. We waited in line for maybe 10 minutes to only watch the people in front of us be treated like garbage! The cashier Vince literally threw their purchased items at them! Flinging the merchandise at the customer! These poor people were so nice and polite, didn't need bags as they bought a storage bin and put their stuff in that instead. I couldn't believe what I was watching happen. So now it's my turn & he was just as rude and careless & disgusting. There was a DEAD FLY on the conveyer belt and he took one of my items and began wiping the fly away with my box of hot pockets. Of course he didn't get rid of the dead fly in one swiping motion so he continued to squish it even more. I was disgusted. He even carelessly threw my own items into bags as he couldn't be bothered with his job. I don't care if I have to wait in a 20 minute line for another cashier but I would never go to Vince's line again! Target has really gone down hill and is becoming like the local Walmart in the area. I would call management but they don't seem to be on the ball either only offering a mediocre apology when a friend of mine had a complaint about a rude employee. Will be reaching out to higher ups.
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December 2018 by Eddie F.
This place always disgusting boxes and trash and garbage everywhere doesn't matter what time you go in
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November 2018 by Jene P.
I like this store a lot. It has a very good selection of foods, cosmetics, medical... could use some better kitchenware though, and more extensive. Had to go to Williams Sonoma to buy a small food processor because they were out of stock (not near a holiday). But the food selection is one of the departments I like best. They have a small fresh food isle, but a great selection. The steaks are tender and delicious and reasonably priced. Fresh ravioli also tasty and well priced.
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November 2017 by Ole Alvarado
Muy buen lugar para comprar, excelente