ShopRite of Riverhead is a part of the larger ShopRite supermarket chain, which proudly operates over 270 stores across several states. This particular location is individually owned and operated by a local family, giving it a unique personality and features tailored to the community it serves. Customers appreciate the wide selection of quality ShopRite brand products, as well as the delicious prepared food options, particularly the fantastic soups. The store is generally well-maintained, with one reviewer noting the bakery department as a standout, highlighting the exceptional service provided by the staff, such as April. While the overall experience is positive, some customers have encountered occasional difficulties in reaching the pickup department, which they attribute to potential staffing challenges. However, those who have interacted with the pickup staff, as well as the helpful employees who assisted with loading groceries, have praised their friendliness and willingness to go the extra mile. One customer, who relies on the home delivery service, shared a heartwarming story of the exceptional care and support provided by Charlene in the Riverhead office and Brian from the Home Delivery team, especially during the challenges of the pandemic. Their dedication and commitment to ensuring the customer's needs are met have been greatly appreciated. Overall, ShopRite of Riverhead is a community-focused supermarket that strives to provide a pleasant shopping experience, quality products, and exceptional customer service.
