Riverhead Ford aims to exceed customer expectations with a wide selection of the latest models and a dedicated team. The experienced staff includes Ford lease and loan specialists who ensure a stress-free vehicle purchasing experience while addressing financial needs. Customers appreciate the friendly, professional, and knowledgeable service department, which provides quick and thorough service, often completing repairs in under an hour. Many reviews highlight the helpfulness of the service desk staff, who explain necessary repairs and perform checks on vehicles, adding extra care. The sales team, including notable salespeople, is recognized for their no-nonsense approach and friendliness, making the car-buying process enjoyable. Overall, Riverhead Ford is recommended for its excellent service and pleasant purchasing experience, although some customers wish for loaner cars during service visits.
I had such a great experience at Riverhead Ford. Jeffrey talked us through and explained everything very clearly. I would recommend coming to Riverhead if you’re looking to buy a car!
November 2025
Service department is excellent. Friendly, professional and knowledgeable. They serviced my mustang in less than an hour while I waited.
October 2025
Great experience and def recommend Ed at Riverhead Ford! He made the process very easy.
