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November 2023 by Robert Paulson
Quick, clean and fairly priced. What I like most is their commitment to customer service, not just at the car wash but outside the car wash. I left my keys behind and drove away. I noticed I didn’t have my keys when I went to the post office and got back in my car. It wouldn’t start. I called Pat at the car wash and he sent one of employees to bring me my keys. That’s commitment to servicing your customers!Service: Auto interior vacuuming
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October 2023 by Edwin Velasquez
I have been coming to this place for more than 3 continuous years. I always have to tell them not to use the brush to scrub the car before putting it in the machine because they always scratch my car. It is the third car I have brought in and they have always scratched them! They should stop using the brush, otherwise I'll stay outside, even though I've asked them to please not use it, they use it.
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October 2023 by Bart Badalucco
I chose the middle package (Silver). It's not inexpensive, but it is good value. What made it special was the two gentlemen who worked on the vehicle. They took their time and paid attention to detail. Very happy.
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August 2023 by Paul DiGaudio
What a joke!$45 for ext int. & rimsThey couldn't get the sap off the car. They couldn't get to the inside the rims.I was told on top of the $45 I would need $100 detailing to get the sap off the hood & the top of the car. Went home gabed some Dawn a rag, and it all came off with a little sweat, which I thought I would avoid with a $45 payment, WRONG!KEEP AWAY, TOTAL RIP!
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July 2023 by Mary C Schneider
I’ve been going here for years and have always been pleased. However, a not so great job was done and I did speak to the manager who was apologetic and gave me a coupon for my next wash. Fast forward to when I returned to redeem the coupon. The boss was apologetic for my last experience and I was treated like royalty! My car came out looking brand new!! He went above and beyond to make me feel appreciated as a loyal customer.This will continue to be my go to spot.
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June 2023 by Crystal Credentialed
This was my first experience at Riverhead Car Wash + I am impressed! They were very busy this day, but were well staffed + extremely efficient. My vehicle was spotless. Worth every penny, which was reasonable.Service: Auto detailing
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June 2023 by Joel Ehrlich
I am happy to say that I have nothing but great things to say about this car wash. It is rare that a car wash or similar service puts the customer first, and will go out of their way to make you happy. Today I had an odor in my car, and called in advance to see if they could deal with it...they did, with no extra charge. The cars come out as if they were new. I am really happy I use Riverhead car wash. Kudos to their management, especially Patrick.Services: Auto detailing
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June 2023 by German Gomez
Been there twice. Paid 80$ for a express detail. Worst service ever. Still had bread crumbs in back seat from my kids. Wheel shine on half of wheel. And gave the girl 20$ tip. Idk why. I thought she had did a good job till i got home and saw how horrible it was. Dont even bother going here. Obviously owner has no idea how bad of a job his employees are doing. Gave it a second chance. Never again.Service: Auto detailing
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May 2023 by Matthew Ninfo
Got the Exterior Plus wash. My car looks much better. I especially like the way my wheels turned out. Would have liked to have the interior at least vacuumed but that only comes with a more expensive package. I would have vacuumed myself but the machines are only available for emloyees.
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May 2023 by Louisa Roach
For the third time (these pictures are from today) I have seen the area in which the cars are washed look like they threw a party in there. It’s 1130, so they’ve been open for hours. Each time it’s cleaned up immediately when I take the pictures. But why continue to let people drink and leave their garbage? The inside work is mediocre at best and I always find my volunteer light wires pulled down and messed up. I pay a considerable amount each month and sometimes barely go once (yes that is my choice, but scheduling and life don’t always allow it and I don’t have extra time so sit and redo wires each wash) just a suggestion to not allow your staff to drink alcohol within your establishment. These situations may make me reconsider this membership here
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May 2023 by S J.
Best car wash service around. Friendly staff and they really do a great job. Could not ask for better service
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May 2023 by Ken Berman
Went in for a car wash, got the 80$ package was told it was going to be about an hour, which I had no problem waiting for since it was a nice day, after an hour I asked how my car was doing, I was told another 20 minutes, fine not a problem, another 20 mins go by and I ask how it's going, I was told another 20 min, at this point I was starting to get frustrated, I had planned to see the new Guardians of the Galaxy movie and it was almost time to leave, I dropped my car off at 12:50 and didn't get my car back until 2:45, when I got the car I noticed that the inside hadn't been cleaned at all only the outside, so i was obviously mad and I had to cancel my movie and re buy the tickets at a higher price for a later showing, got my refund from the Manger of the car wash, but I will never be back, wasted more then 2 hours of my day off, missed my movie, and the car wasn't even clean, would not recommend this place to anyone, you can get a better and cheaper wash anywhere else.
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May 2023 by Grace Ruffo
Took my car there while in riverhead. They ruined the trim around my windows on my bmw . I don’t know what they sprayed and no matter what I do it’s dull and spotty. Whatever they sprayed also made a sticky spotty residue on the windows that doesn’t come off. They sprayed the same on bottom black trim and that too is spotty and dulled outServices: Auto detailing
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May 2023 by Grace R.
I don't know what the used on chrome around windows and the black trim panels on bottom of car but the chrome is dull and the black panels look grayed out. Even the car wasn't shiny as with other car washes. I bought the gold and I wasted my money . Had to take it to another car wash
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April 2023 by The /\nunnaki
I been going to this car wash for a few years now and they have their good days and some are not so great. I don't blame the owners but the workers. Some of the workers are lazy and disorganized. There are two lanes which is good but there are times that after waiting for 10 minutes to get to the front of the line to have three to four cars who arrived there after me to get washed before I do. I don't know if they do that on purpose cause I'm a regular, who knows. Also there are times the washing system breaks down and after waiting end up leaving. In addition I have the membership which allows me unlimited washing with the exterior plus service and been given the lower tier exterior wash and they always adjust my seat and don't put my seat back to my position which is rather annoying. Also after hand drying my car they would sometimes forget to shine my tires and have to ask for them to do it only to get a annoyed look from who ever was drying my car. Never tried their detailing service there. Only exterior plus service. Regarding the owners, they are extremely pleasant and welcoming and seem like a wonderful family. This car wash is clean and well taken care of and gets very busy depending on the time of the day and whether it's a weekend or weekend. My issue is some of the workers don't do their job correctly and just look like they want to be there and it affects the qualityand unfortunately the owners get the blame. I will still continue to use this car wash to support this family owned and run business.