Today my wife and I were in Pottery Barn Riverhead and had the pleasure of dealing with two of the nicest associates, Susan and Lucia. They were both very helpful and went above and beyond showing us different ideas throughout the store. Pottery Barn should be very greatful having ladies like this running they're outlets.
August 2024
Went in looking for a couple very specific items and Katie helped me dig through curtains and curtain rods to make sure I found exactly what I needed and that the boxes included all the correct pieces. Top tier customer service.
June 2024
I found the staff at the Outlet store extremely helpful, friendly, knowledgeable , and willing to remedy an issue I had w/an item purchased. They responded immediately to my concern and followed up immediately to resolve the issue.
