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October 2024 by Sofia
Very few women size 11 options. Came to return shoes purchased online and hopefully find a better fit however my sneaker shopping experience was underwhelming. I returned the shoes and left empty handed..
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July 2024 by Mary Ann Rosman
Fantastic store & team! Had the pleasure to meet Cynthia, Jake & Ali! ???
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June 2024 by Darren Thomsen
We had a great experience shopping at the New Balance store at Tanger. My Dr. suggested New balance to address an issue I am having with my feet. . If your suffering from foot issues the shoes you wear are super important. I would go and see Ali at the store she is friendly and really knows her stuff. I can tell you first hand how much better my feet feel wearing the New Balance shoes. Thanks again Ali!
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May 2024 by andrea gomez
I had a really bad experience on that store today beware the prices on the displays doesn't match the price at the cashier so that means they do false advertise on prices plus when I told them about the prices the manager came to the cashier with really nasty attitude assuming we switch boxes to get better price really who does that ? when I told her she was wrong assuming that she didn't even apologize the manager in that store has a really poor customer service and you lost a customer with you nasty manager attitude. Be better new balance train your managers to provide a better service and be polite .
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May 2024 by Julian auto tec
Had a bad customer service at this store today, sun. 4/28/24 at 5pm.
The price displayed at kids' shoes did not match the price at the register. The blonde girl probably a store manager who came over aggressive, saying that the price we wanted was wrong and that we switched boxes to get a better price,
just wrong accusation,
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January 2024 by Dee From Brooklyn
The New Balance store offered a large clearance section. Sakes staff was very helpful too
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January 2024 by Luis sponza
Good prices
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January 2024 by Mark Gamble
Came in to get 860’s. New balance team discussed value of 880. Thank you Connor and Alyssa for all the help.
**no price matching for online is total garbage. Manager tried, but was unable. Probably should be considered to help staff give perfect experience.
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January 2024 by Robert Bracone
Very easy to return in exchange good motion days.
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December 2023 by Fary Luna
I had an excellent shopping experience at the New Balance Factory Store in Riverhead. The store offers a wide range of high-quality athletic footwear and apparel at affordable prices. The staff was not only knowledgeable but also friendly, providing excellent customer service. The store's layout was well-organized, making it easy to find specific items. The variety of sizes and styles available exceeded my expectations, and the discounts made it a great value for money. Overall, a top-notch destination for anyone looking for comfortable and stylish athletic gear.
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November 2023 by Massimo Caradonna
Best deals
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November 2023 by CUBANCHULO149
Great selection of sneakers and clothing with good deals
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October 2023 by Theresa e Sola
Had great sales
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October 2023 by Jorge Alberto Moran Castillo
Ease of work
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October 2023 by Peter Busterna
Good experience
