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December 2023 by Megan B
A family member tried to return items at the location that she purchased 2 days prior. The employee refused to return items, telling her the items smelled! It was Christmas Eve and the store was busy, with a long line. It was completely mortifying for the family member! The items were unworn, purchased 2 days prior and were sitting in the car! Not quite sure where they got off stating they smelled! The employee then started adding insult to injury, asking her 4-5 times if she “maybe washed them.” The tags were still on! The manager got involved and also refused return. We do not have the name of employees however it was 2:30 on Christmas Eve. This entire experience is insulting, inappropriate, and uncalled for. Family member went to another location and return WITHOUT ANY PROBLEM. I’m not quite sure if this had anything to do with my family members ethnicity, which is Asian. Either way, it’s appalling.
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December 2023 by Peter Saree
I had a great salesperson working with me. It was the end of Black Friday weekend on Sunday, and I arrived at the GAP factory outlet in Riverhead NY late. A nice woman on the register took time to answer my questions and wait until I finished in the fitting room. It was well past closing time when I was ready to complete my purchase. Many items were gone, but I ended up with clothing that satisfied me. Thanks to that female salesperson.
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December 2023 by sandra tascon
It's good!
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August 2023 by Josef
It's more expensive than garden states in JerseyNo reason to go there , time,gas,
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June 2023 by Ayşe Ateş
Good price and good customer care,Mr.Gustavo was so helpful and friendly ?
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March 2023 by Kathleen
Clean, professional staff and great prices
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February 2023 by Dawn Smith
Not a great selection in the childrens section. Limited sizes in baby section.
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January 2023 by Tisha Mathlin
Great selection, friendly staff, store is well kept!!!
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December 2022 by Jessica Rosenthal
Fantastic quality and prices!
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December 2022 by Heidi Mirz
Friendly Good Prices
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November 2022 by Demetrio Aparicio
Very nice
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August 2022 by Elizabeth Marciano
Love the Gap for kids clothes!
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July 2022 by Rachel Hall
Didn't find exactly what I was looking for but I got a substitute. Great customer service btw.Will visit again
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June 2022 by Ehsan
Employees are nice.
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January 2022 by jean-marc LAMOULIATTE
Grande surface de vente par secteur d articles. Produits nombreux variés. Mais le contact clientèle reste lointaine et peu engagé.
