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July 2024 by Dana Pedone
Apparently you don’t hire enough or efficient staff to get one Assistant Manager to check a battery. I had to wait an hour for another worker to get back from lunch because Dion couldn’t step outside to check my battery-at the same time keep an eye on the minor behind the register. Who, by the way, is a very knowledgeable, polite young lady (Skky)who originally helped me check my diagnostics.
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July 2024 by Ashley Perez
HORRIBLE costumer service and inappropriate. I visited this store for an oil filter. Stood in front of the register to get help, a female associated sat on her phone pretty much ignored me until she was done texting. I asked for help and she didnt want to do it or couldnt do it. She asked another male associated if he could help me in a inappropriate("can you do her, im going to get this order) and he said yes, they both look at each other and laugh, it made me very uncomfortable. Her wording was totally inappropriate, got the oil filter and i ran out of there as fast as possible. I will never come back to this place.
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April 2024 by Jennifer Garcia
It was cool. Although they didn’t have what I was looking for I was still able to find all the other things I needed.
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March 2024 by Merza Mehmud
Cheter. Fraud. Charged two oil filters. Refuse to refund of the return 9.99. Refunded no money for return. Lady manager and sail person both did that fraud.
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March 2024 by Jill Deanson
Awful costumer service!!!
Will never come back
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February 2024 by Madeline Daniello
Went there yesterday to buy oil and a filter. They sold me all the wrong things. I will never go here again. The gentleman that helped me acted like a know it all, and all he is a dumb
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November 2023 by Paty Nuñez
What I need for the car I look for here first, good attention
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November 2023 by Joe B
Our car battery died on Thanksgiving morning while we were driving out to visit our family. We got a jump start from a Good Samaritan, and he recommended we go to Autozone. Deon the Manager was such a blessing. He got us a battery and installed it within a few minutes, and we were on our way. So thankful that they were open on Thanksgiving and so appreciative of their willingness to help us. Thank you!!!
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November 2023 by Angelo's Taxi never a dull moment
Bad service needed to return a broken new charger port s type and manager would not do an even exchange cause I lost recipient not recommend this location I can't believe how horrible this place is even though I purchased another one bad customer service
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November 2023 by Carol Quogue
Very good customer service in replacing a car key battery
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November 2023 by Tracey Jones
Great service, very professional and friendly
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October 2023 by Dennis Morrill
Great staff they do need help at counters.
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September 2023 by J P
Knowledgeable, kind, and helpful staff! Carlos at the front counter answered all of my questions and offered additional information that was needed for my vehicle. Thank you for help!
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September 2023 by Wilfredo Ortez
bad service, there is long hair skin color who treats customers very badly is always angry if that's his job serving customers
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September 2023 by Michelle R.
As some previous reviewers have mentioned, this location can be a little chaotic and it can be hard to get help quickly if you're in a hurry. That said, I've come here for wiper blades , etc., -they install them free and I don't have to get my hands dirty- periodically and I have found it to be a decent, 3-star kind of experience if you have a little patience. Then, today: I obtained and consumed a taco at the Taco Bell next door with the radio on and my phone charging. Ten minutes later, I go to leave and... car won't start. I then dig through my wallet and pull out my AAA card to find that my membership has lapsed. I think about re-joining online but find that my phone battery is at 1%. F%ck. Eventually I look up and see the side of the AutoZone just feet away. I go in there, dragging my dog , who has been in the car with me this whole time and is now starting to throw judgmental looks. I ask about buying a new battery, but they say that they'll try to jump if first with their little power pack. An amazingly nice guy comes out with me and after flipping through the manual for a good five minutes we locate the battery under the back seat- Priuses are weird- and he uses the charger thing and the car starts. They unfortunately weren't able to sell me/install a new battery- they only will do that for the typical under-the-hood ones, so I will have to go to a full-service repair shop- but the assistance was totally free. I'm not sure what I would have done without this friendly employee and AutoZone's very generous policies. I feel very lucky to have had the battery crap out nearby.
