Auto Parts in Riverhead, NY

“I recently had my car serviced here and I couldn’t be more satisfied with the experience. From the moment I walked in the staff was welcoming and pleasant. They quickly diagnosed the issue and did everything they could to have it back to me in a timely manner. I was impressed with how they kept me informed and sent a video detailing the problem. They even worked with me in getting my car back to me. Overall, I highly recommend Riverhead Mazda and I’ll definitely be returning in the future.”

“I took my Toyota RAV4 to Caliber Collision for repairs. It has been 3 weeks since they have it, I get a text every 3 days telling me what's going on so they are absolutely amazing on communication and getting things done. I just took a peek at it the other day and it is absolutely gorgeous. I picked it up today (10/22/24) and I am Very happy with Matt and all the workers that dealt with my car.”

“I was rear-ended and had damage to front and back of my car. They worked with my insurance. The estimate and work was done quickly. The staff was pleasant and my car looks great!!”

“I have been using riverhead Nissan for several years now and have never been disappointed with their service everyone from Donna at the front desk to the techs have been great”

“Riverhead Hyundai stepped up
and replaced engine under an extension of warranty in a timely manner and my Sante Fe is back on the road. Thank you for the professionalism.”

“I would like to express my gratitude to both Ray and Dave for making my experience at Advance Auto Parts truly amazing. I purchased a battery on their website with the plan of having them install it for me. Despite reaching out to other Advance Auto Parts locations and making calls, none of them demonstrated the same level of commitment to assisting me until I contacted the Riverhead location. From the moment I spoke with them on the phone, they gained my trust.Upon my arrival, Dave informed me that he had scheduled Ray to assist me in installing my battery. It was raining at the time, but they still displayed the initiative to help me, a quality that is hard to find these days. Ray promptly put on his jacket and got to work, making the entire process very smooth. Their knowledge and expertise were evident throughout, and I cannot thank them enough for their assistance in installing my Subaru battery.Advance Auto Parts in Riverhead is very fortunate to have such a dedicated staff working for them. I cannot recommend this location enough for your car needs.”

“Our car battery died on Thanksgiving morning while we were driving out to visit our family. We got a jump start from a Good Samaritan, and he recommended we go to Autozone. Deon the Manager was such a blessing. He got us a battery and installed it within a few minutes, and we were on our way. So thankful that they were open on Thanksgiving and so appreciative of their willingness to help us. Thank you!!!”

“The guys there were very friendly and courteous which is something you don't see as much anymore nowadays. There are other auto parts stores that are closer to me but I'll be buying parts from these guys from now on.5 stars all the way!”

“Great shop it was my second visit highly recommended!!! Nice atmosphere and very nice people …you need tires,mufflers,rims they got everything I’m glad I’ve found this place in Riverhead”

“Elrich is Number 1 ??- Richard Russo and team do amazing work! I caused some self inflicting injury to the new 24, G550 Mercedes while pulling into garage by accident. Rich got me right in and did an unbelievable job in the repair. Back to brand new ! If you own a high value vehicle and want meticulous workmanship he is the one and only who can be Trusted ! Thank You !”

“Management is professional and polite .prices are fair .got side mirror heated for just $25 .rack & pinion for $75 .fan assembly for $75 for my Ford escape 2005 on different occasions working fine till today now needs a hood which only they have for $150 ( waiting to save money ) . recommend this place”

“My car was having some major issues and we were on the road heading out towards the Northfork. Donna was so professional , accommodating and arranged for us to drop the car off and have a rental car waiting for us in the 11 th hour . She stayed a bit after she was supposed to leave for the day .. to accommodate us. She was of great help .”

“I purchased my first ford in my 50s. the sterotypes of the brand always kept me away.After driving toyota and chevy mostly, the vehicles over the years have been less and less.For example, I had a chevy equinox that I purchased from buzz chew - they were great with service dept. however, just before warranty expired, my transmission just died... had about 60k miles they made the repairs under warranty - no problem. a few months later, the transmission died again!!! they wouldn't honor warranty since it just expired, even though the same problems happened. This costed me $6000.00!!! at the time, I had no money, going through financial struggles, and worked a second job to payoff the debt that I was lucky enough to borrowI never had a transmission fail and to have a vehicle that this failed twice!!!???? no, this is not the norm. Not only will I not buy a chevy again but the dealership let me down and lost me as a customerafter a family member recommended to try riverhead ford, I reluctantly went there to check. I had no intention of buying but tried to keep my sister happy.my sister introduced me to a salesman, Bill Seydel.my first impression of bill was that he looked like an everyday guy, not a lick willy sales guy that is interested in only the sale.after spending some time with me, discussing budget and type of vehicle I want, which (at the time) was suv.after having me try the options, discuss price and budget, he suggested leasing and explained the benefits of always having new and warranty coverage and monthly cost savings, I decided on edge.the vehicle was fine and served it's purpose well, no complaints. when I was ready to turn the lease and get another, I decided I wanted a pickupas the first time, bill explained the options and spent a lot of time to be sure I was happy to make the best decision I felt right about. I then got a lariat crew cab, which gave my dog ample room, with the back seats up, to move around and do cartwheels if he so chose to. the truck was great!!!this happened before covid was front an centerafter the lease end was near, I decided to take a look at trucks again. my financial status was better and I wanted to upgrade, which was the platinum.with supply shortages going on, the options were limited. instead of making a quick sale bill suggested to order from the factory, which at the time was 4-8 months wait, which a drag since that would be august and my lease ended in February. bill understood the concern and motioned that the lease can be extended and any issues he will work something out to keep me to have something to drive.at the time, my faith and trust in bill was pretty high since he has been straight with me since the beginning, more interested in making me, the customer, happy than making a quick buck.so, we went down the options, some i wanted and some he suggested, and explained, why I may not want. line by line, we went over everything. In the end, I got the truck loaded because I wanted it, not the salesman pushing. At my age, I wanted something great. I'm not a contractor but wanted the comfort, height, and good gas mileage. the hybrid model I got with lane assist and bluecruise is pretty cool... ford has a way to go to make self driving happen, but this reduces much driving stress as i see it.Riverhead fords service department has always been great, fair with price and with the for visa point system, I never paid for oil changes and other services needed while having the card. my only complaint about the service is loaner cars. with vehicle shortages being a thing still, they have less vehicles on hand currently and have to wait 3 weeks to schedule service. fortunately, with the point system, they have different ties, bronze, silver and blue, i used it for all purchases and auto pays, paying as soon as bill came, I became blue tier. with that tier my plan lets them come to me and switch cars out rather than go there and wait.I suggest them to anyone!”

“I have been using this service dept for years now, and I have to say, one of the best service departments there is.pleasant experiences, fast service and explain everything to a tee.”