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April 2024 by Kiersten C.
Honestly they are terrible at getting in contact with, they're not cheap, they've quoted 2k for brushing my dogs teeth bc they wanted to knock him out to do it. Various other lil things that are so questionable as a vet place. When I board him there he comes back with a rash they said is from being stressed out but they didn't even know he had the rash... every single time. If I board my dog I have to pick him up by 5pm, he typically smells weird after being washed there... I just have not had any good experiences there over the last 9 yrs with my dog. When I get him bathed or anything, they call me after I'm almost home to tell me I need to come back and put a muzzle on him... I don't like going there but they're closest to me. Idk where they fall in pricing in relation to others but maybe they're still cheaper. You get what you pay for though. Currently very frustrated not being able to get a hold of them when I need to ... even though they're not supposed to be closed rn. Their hours are frustrating for me too. No patient portal to download records... erg
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March 2024 by Erica S.
Do not bring your puppy or animal here! The amount of vaccinations they push in a short period of time is disgusting and should be reviewed. The fact that they try to charge you for things that you haven't had done to your done yet seems shady. Why would I pay for things for my next appt before the appt even happens? We specifically told the Doctor on our first visit that we only wanted the mandatory vaccines for our small dachshund. He seemed to understand and believed him. A visit that should have cost less than $100 was way more. (Since the visit was covered by the location we purchased her from) I began to grow suspicious and when we left I cancelled our next appt and spoke to the location we purchased the dog from. They said that we may have needed to caught up on mandatory vaccines and she may need one more. Well we made another appt and this time our bill was even higher. When we got to the car we noticed they charged us for things we didn't get. My husband went inside to ask and they told us it was all the stuff for that appt and the following one as well. They refunded us and we cancelled our next appt. After leaving we Go over the shot schedule and we realized they gave our dog one non mandatory vaccine. I called the location we purchased our dog from again and they said that seemed wrong and to ask to speak to the vet. No dog should be given any shots if the owner requests non mandatory vaccines not be administered. I called the Vet office and left a message to receive a call back. When the Vet called me he was very rude and refused to answer my questions. I asked over and over why he would give my dog a shot I told him I didn't want from the moment we met, he screamed stuff I could not make out and hung up. I assumed we were disconnected and called back since no respectable Doctor would refuse to answer why he administered vaccines that he was told not to give a puppy and no one would pick up. They are out to make money. He pushes way too many shots in a short period of time and gives unnecessary vaccines to small breed dogs that could cause more harm than good. There are plenty of good Veterinarians out there avoid this bad one. It's not worth your animals well being.
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November 2023 by ash rose
Zero stars for almost KILLING my dog. Complete negligence. The receptionist and assistant I met are very sweet and and professional though. I had other veterinarians telling me this doctors negligence would have killed my dog if I didn’t listen to my gut and have him seen elsewhere.
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October 2023 by Jeff D.
We recently adopted a cat from the shelter, we ended up in this "hospital" by default because it was close to home. The staff and the Doctor seem nice BUT he barely looked at our cat and just injected him with something and gave us medications. However, he never really took the time to explain to us what else we could do to avoid any problems or how to address current issues like how to handle our pet's obvious wounds. Suddenly we end up getting texts and calls for appointments we did not agree with. We took the bait and went for the 2nd time, but the issues were still not addressed. We finally realized that their "friendliness" is not really part of their good customer service. This experience is very disappointing for us first-time "furry parents." We are now seeing a different Veterinary Doctor who is more willing to explain what is going on with our "baby" and tell us how to prevent any future problems. We are even able to ask (a lot) of questions about how to take care of our baby. This is a better doctor than him.
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October 2023 by Martín Soto
Took my dog for grooming and my dog came back with a broken paw! Called them the next day and the receptionist was rude and the doctor refused to accept accountability and said that “he checks all the dogs” before he releases them, what a lie. My parents come in a week later in hopes for them to resolve the issue and instead they charge them $20 for some pills saying after 10 days your dogs leg will be back to normal and if it doesn’t come back for X-rays, what a joke! We call them explaining they need to fix our dogs leg free of charge because we paid $300 for grooming then we find out they break our dogs paw and expect us to pay for it ? After that they say the doctor will give us a call the next day and never give us a call back. Keep in mind we live an hour and a half a day and it’s hard for us to find time to take our dog because of work. NEVER COME HERE ! THEY ARE CRIMINALS! LAWSUIT INCOMING !
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September 2023 by Elizabeth Dowd
I think someone else said it, but I would give 10 stars if I could! The staff here is so amazing. We got our chocolate lab neutered here and Dr. Lachhar will be our primary vet going forward. Him and his staff are thorough, kind, and beyond intelligent. It’s so relieving having a trustworthy vet.
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September 2023 by Stephanie Lupo
The most loving, compassionate people every time I take my pup!! They get to the point and never refuse any appointment or treatment!! By far 20 stars!! Thank you for loving my pup !!
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August 2023 by Doris Tyler
Every time I bring my dog cinnamon they make him feel very welcomed and he is very calm during his grooming and happy after very nice people in office the office has a calm setting for the animals who have anxiety 100% would recommend
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June 2023 by Anthony DeRosa
I took my cat Benny here because I wasn't satisfied with the vet we've been going to for years now. The other vet made me sedate him at home beforehand which I hated, labeling him as aggressive. Riverhead told me I didn't have to do so and when he came out of the carrier he was so calm and didn't make a sound or move. The doctor and his assistant held him but also talked to him and pet him. The entire staff is very compassionate toward not only the animals but their owners, knowing how we can stress over our fur babies. The price of their services was not bad either. We've found our new vet. I don't care if they are further away. This place is aces all the way.
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June 2023 by serena mcgee
If I could I’d give 10 stars! Amazing beautiful staff and vet. I was so upset about my old boy they were there for him and me. I will always tell anyone who needs a vet to go here they are great! I am so thankful for their kindness and care. I couldn’t ask for anything better. Thank you all for today. The vet and staff are truly amazing. God bless you ?
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June 2023 by adriana Cronin
I cannot thank the whole staff enough. I called just yesterday, frantic over health conditions with my dog. they had me come first thing this morning without hesitation. My 10 year old dog has been suffering with an almost incurable ear infections and skin conditions, I have gone to countless vets who made me feel down right defeated over the years to the point I was almost scared to continue going. They showed me nothing but compassion, they made my dog and I feel safe and welcomed. I have honestly never been to a better vet in the years of being a “dog mom”. The vet instantly told me our treatment plan for the future, and although it will be long I know he is in the best hands, and for once i am relieved and feel hopeful for him. They started his medication instantly, and showed that they truly do care. the nurse assistants are angels.I really cannot thank you all enough.
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June 2023 by Three Brooklyn Cats
Very caring staff and doctor. The cost is reasonable and they don't try to overcharge or look to do unnecessary surgeries or tests. Very happy with this vet. Jeanne T.
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June 2023 by James Foley
Very caring and professional doctor. He really helped my pet. I would enthusiastically recommend them.
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June 2023 by Mary C.
I bought my 15 lb 9 month old poodle there to be neutered. Thewound dehisced in under 48 hours with the hood on the entire time and the dog still rather lethargic from the surgery. This place wasn't opened on a Thursday morning so the pup had to go to an emergency place for dogs where they placed staples. I never heard from this place although the ER called them. They never called me and so 5 days later I called them and they had no concern as to what happened to the dog. Also they only gave him 5 doses of ibuprofen and 7 days antibiotics. People have told me they also got Gabapentin for their pets with this procedure. Could have made it a lot more comfortable for him.
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June 2023 by ThreeBrooklynCats
Very caring staff and doctor. The cost is reasonable and they don't try to overcharge or look to do unnecessary surgeries or tests. Very happy with this vet. Jeanne T.
