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February 2024 by Jeffrey L.
This review is for the application of a heloc loan at this bank. Don't be fooled by their low rates Because the loan officer takes their time to respond to your emails. Due to time is of the essence whenit comes to buying an house I had to go with another bank because they showed urgency and care and got the loan approved within 2 days compared to 2 weeks of going nowhere with ridgewood savings bank.
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December 2023 by Steve K.
Review Update: I spoke with RSB Management after this Yelp review. While the review is accurate, RSB indicated they will temporarily increase the $1,500 withdrawal limit if you call them. Handled on case-by-case basis. That's something I did not attempt. RSB did not ask me to change this Yelp review. Original Review: I have been a RSB saving account customer for over a decade...steadily adding monies to the account. Last month the day arrived, and I need to withdraw. To my shock, the daily withdrawal limit is $1,500. In fact the practical "daily limit" is $1,500 every 3-5 days before the website allows another daily withdrawal. It has taken me 2 months to withdraw my money. I am glad I had other monies available. Be forewarned about this out-of-whack bank policy. Tip: The bank has competitive saving account interest rates...good until you need your money.
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August 2023 by Valerie H.
They send my savings passbook account to unclaimed funds since 2006 and I still have not been able to retrieve my $2000 plus dollars back form from them or unclaimed funds who can't find it and Ridgewood can't find proof that they sent it in writing just telling me that's what probably happened since I didn't bring book in for interest update ! So way to go thief's for keeping my money plus not having to pay the interest accumulated over the years! Not rich really didn't have $2000 plus to lose this way ! UPSET IS AN UNDERSTATEMENT
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August 2023 by JP V.
My brother, sister and I are all former employees of RSB. Recently, it was clear that one of our parents needed help with finances. I brought all significant documents to the Associate Manager, Celik A. He took copies of the documentation and advised he would submit to RSB's legal department. I was surprised when I received a call from Celik that evening indicating that the documents were in order and we scheduled a date to fill out the required bank documents. I spoke to a neighbor regarding my experience and was asked "did you speak with Celik?" he's so helpful. I later spoke with my god-son who mentioned that Celik helped him with his banking as well. I worked for RSB in the late 80's, my sister in the early 90's and my brother late 90's. It is nice to know that customer service is alive and well at RSB!!!
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May 2023 by Blainne I.
My son had an issue with his new Online Smart Move account. After several trips to the branch, he still could not get the issue resolved. We called the Online support center and were transferred to the manager, Annemarie. She was very helpful and so kind. She resolved all of the open issues while my son was on the phone with her. She went above and beyond to make sure that my son's first banking experience was a positive one. I really appreciate the effort she made to explain everything to him.
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May 2023 by Autumn Brown
I rarely put checks into the bank as mobile deposit is easier and it makes me nervous to go in person, but today I was close to the bank so I figured I'd go in. I was extremely nervous and rambling a bit, but the attendant was very attentive, treated me professionally and explain everything perfectly. The customer service was amazing especially for someone like me that suffers with a ton of anxiety when doing new things. I wish I had gotten the attnedents name, but he was very lovely and comforting. Thank you. Love this bank location and everyone who works there. Definitely recommend.
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September 2022 by Angelo
Based on the customer service, with in the first 10 minutes, we went from strangers to family. I trust Natalie Khols, and you can too.Btw, i neverrrr go out of my way to give a review.
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September 2022 by Marisol Marisol
All Employees and both security guards both African American one with dreds are very nice. As far as banking best bank I've ever been affiliated with
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August 2022 by Lexie BEE
All Employees and both security guards both African American one with dreds are very nice. As far as banking best bank I've ever been affiliated with
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August 2022 by Alexa Soto
All Employees and both security guards both African American one with dreds are very nice. As far as banking best bank I've ever been affiliated with
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July 2022 by Carlos Salazar
The employees here are the best. Very friendly and helpful.
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March 2022 by Joel Otero Jr
Dealing with Ridgewood Saving bank is always a pleasure. Went in to transfer accounts which I thought would be a headache but Mr.Celik Alphonso made it simple, easy, and quick.
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December 2020 by NYChick
Been doing business with Ridgewood Savings bank for nearly 40 years. Great customer service. Most banks in Ridgewood have come and gone over the years. Ridgewood Savings Bank is the only one still around and that says a lot. My family and I wouldn't do business anywhere else.
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August 2020 by Melissa White
Great service! Kid friendly!
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June 2020 by Aurel Muncan
Very good customer service
