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December 2023 by Google user
My purchase from the refereestore for a referee uniform, a high pitch whistle, and a international referee toss coin was a great experience. The toss coin and whistle are lovely and look exactly the same as the photos on the webpage. Although I ordered a wrong size of uniform, the referee store staff let me return and refunded me quickly. A very professional store and nice to the referee community..
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September 2023 by Nelson Cupello
I ordered a referee jersey about two weeks ago for an adult XL and instead got a youth large. I’ve gone on their live chat site and left messages on their phone and got no satisfaction. I want a complete refund and instructions on how to return the youth large shirt.
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March 2023 by Skip Sherman
I have been trying to reach someone for almost a week now. My order was short and I need the rest of my gear! I have not heard back from anyone!!! It has been a week.... I was excited to work with this company for years to come, but I have questions now about the company...
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March 2023 by Andres Mandujano
Order few things from them. Shirts are good but shorts listed sizes don't match tags. Ordered an 2XL tried them on felt like I was putting on a Large pair of shorts. Also ordered a Pink jersey from them got the right size but wrong sleeve length. Messaged them around 3 times and have not gotten a response.
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December 2022 by Robert Timke
First thing this company says on website is easy return. Horrible customer service trying to return a pair of smittty pants that are a manufacturer issue. Pants where bought as 36 fit was not true. More like a 37 the pants would not stay up. Manufacturer issue submitted pictures with tape measure. They refused to return because I wore them once. I agree but it's the manufacturer lack of quality control. But won't stand behind the products they sell.Bad company
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November 2022 by Will Grannan
Excellent specialty store with well curated selection. Prompt shipping. Informative helpful staff.
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November 2022 by L Kavulich
I have ordered soccer waterproof referee shirts, whistles, flags and the orders have always come on time and correct. The website is very accurate and customer service is very friendly to deal with.
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November 2022 by David Meyer
I love the large selection and affordable prices Referee Store offers on a number of my match needs, from reusable match cards to whistles and flags. Shipments are always prompt and arrive when promised.
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November 2022 by David Riley
Referees:. Do NOT use the Referee Store for you referring needs!!! They are thrives!!!! They won't allow me to return an UNUSED referee headpiece that was ordered incorrectly. I wanted to exchange the set for another one. They are a joke! They deserve zero stars!!! Go elsewhere!!!!I NEVER used the microphone! I would understand if the microphone was used, but I opened the package and IMMEDIATELY noticed that the wrong one was ordered. I'm willing to pay the shipping back to the Referee Store to exchange the microphone with the proper one. To not offer a return on an item that has never been used is absurd. Especially when the descriptions of the different microphones are difficult for the laymen to understand. I now know, "PPT" means "Push to Talk." I still hope this gets resolved. If it does, I will take down this poor review....and no, you didn't explain your reason behind not allowing it to be returned. That is a bold face lie!
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October 2022 by Erik Endler
Top quality store run by a professional that understands officials and their needs. Absolutely great to deal with.
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October 2022 by LeeAnn Rohlf
I purchased a Smitty’s Ref shirt but it was too large so I requested an exchange for a smaller size. I was disappointed when the owner refused -quoting scripted rules & regulations’ vs providing good customer service. Their website showcases ‘100% Satisfaction Guarantee’ it seems -they included this cliche because it looks nice on their homepage - but buyer beware - the Referee Store does not live by their marketing words. I always buy local when possible and support small business but this time - I regret my purchase w/the RefStore ?
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October 2022 by Dennis Green
The product I bought was delivered on time . No issues what so ever. The quality is second to none. Very happy. Referee store is my go to store for all my gear. Never disappoint.
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October 2022 by James Hart
Service is great. You can Chat and actually get an answer the same day. I highly recommend the products and pricing. the shipping fees are very reasonable. I will return to the site next year for my referee supplies.
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October 2022 by Sim D
My Association has been ordering here for years with no issues. On this year's order, I received a pair of Shoes with a Mfr defect and Referee Store addressed the issue with a return label and a full refund. Their customer service associate, Andrea was a pleasure to deal with.
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October 2022 by Quinn Ashton
Bought the Yapalong 4000 7 user set from them. The radios "cut out" and lose communication quite a bit. Tried all of their tips from their website and from their youtube video. Even after trying all options and several others, the radios are not worth the price. Go with the competitor.Their website says 100% satisfaction guarantee. Not true. I contacted them 33 days after purchase and they came across as if they were working to solve the issue but their solution was not acceptable. They wanted me to send back the Yapalong 4000's then pay the extra money ($1500) for the Yapalong 5000's, still taking a chance that the 5000's would have the same poor clarity.When I ordered, I tacked on the $40 carrying case. When it arrived it was for 4 radios, not seven. The 7 user set on the website shows this case as an add-on giving the idea that the case is for 7 radios. Wasted $40!I ordered the Ref-Com armbands. The radios fit great in the armbands but once in there, you can't access any of the buttons, even though the instructions tell you not to turn the radio on until you are in position on the field. Hard to do once you are all dressed and the radio is in the armband on your arm with the power button covered up. Also, the armbands are made from a very thick neoprene material and this makes them bulky, uncomfortable, and a sweaty mess after every contest. Don't waste your money on the armbands, buy some for a phone off the internet. "360 rotatable phone armband" They hold the radios great, cost less, fit better, fit under your uniform better, and you have access to all the buttons.If you are considering buying the Yapalong radios for your American Football officiating crew, don't do it. Pay a little extra and get the good ones that they use in college and pro's.