Duane Reade is praised for its friendly and helpful staff, with many customers noting the pleasant conversations and personalized care they receive. The staff, especially Clemente, consistently shows concern by asking about customers and explaining new medications, offering delivery services when needed. The pharmacy is recognized for its efficiency, with quick responses to phone calls and short wait times for prescription pickups, making it stand out compared to other pharmacies. Customers appreciate the community feel and the staff's willingness to assist. However, some mention issues with the Citi Bank ATMs at the location, which sometimes fail to dispense money despite indicating that the transaction was successful. While the store provides good service, prices are considered high, and some feel that the pharmacy's prices reflect late-stage capitalism, especially when compared to cheaper options like CVS. Additionally, there is a note about search result display issues with Google, suggesting a need for better visibility of the store's contact information.
Always a great experience in the pharmacy especially . Nice conversation. Clemente is always pleasant and asking about me. Offers delivery of prescriptions . Explains and Asks me if I have any questions when I get a new medication. Asks concerned always!
June 2024
There are some Citi Bank ATMs here that often don't even give you money and tell you that they gave it to you. My friend had to make a report.
June 2023
really helpful pharmacy staff, just a lot of medications and store in general is overpriced
