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April 2024 by Zsuzsa Kovács
Always get fast and great help.
Thank you
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April 2024 by Johnny Calibar
Quiet and efficient
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February 2024 by Marie Senquiz
Has only 1 person at the window to handle everything
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January 2024 by LiL kLOwNy
This place is the worse they just take people money for weeks and they dont want to give it back like its us whos asking for free money like itss myy money ! That i asking for
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January 2024 by Cold 2.
The worst customer service staff walking around, looking at you. They not doing nothing you asked for help they look at you and smile.
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November 2023 by Mohamed A
The worst Citibank on New York please please do not go there. Your money is not saving. They play too much games. I go there to tell them to add a new account but instead they close my old account and opened the new account without me, knowing they need to know how to do their job right because they’re very low educated
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July 2023 by Klever Froilan
horrible service, the lady on the left side of the tellers she is nasty
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June 2023 by william G
This bank never has enough staff. It couldbe completely empty, and you will still have to wait for help. This is why citi banks are disappearing.
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June 2023 by Margarita Gomez
I am a citibank customer and this office is closer to me because of my work, but they almost never help me resolve anything, I ran out of a card and I needed to make a transfer to another person's account and without an ID they do not assist you, present the ID from New York and that it was not possible, because they do not think more about the client and look for alternatives to verify that it is the real client, with the system data, for example, to ask some questions, but they did not give me a solution to my request, He doesn't like the attention of those people.
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May 2023 by Ben Levine
Been there twice, both times there was basically no line, 2-3 people, and still insanely slow.both times the same teller talks to me like I’m a piece of trash. Citi is evil, it’s just a job, you don’t owe me anything. Except humanity.For the religious, I’d say plexiglass won’t keep God from judging you for that. If not, I’d say to not be confused if people don’t treat you now you’d like.
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May 2022 by J S.
Staff is always walking around but no one is at the desk helping clients. Everytime you come here count on waiting at least 30 minutes...2 tellers and a line of 5-7 people. If thats the case save money and shorten staff.
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May 2022 by Marybel Pratts
They are closed today from 1 - 2pm due to lunch or something and this shouldn't happen at all. The bank should be running constantly during working hours and everyone takes breaks at different hours of the day. Ugh. Very disappointing...
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September 2021 by Mark D.
0 star the worst service ever. waiting 1 h for nothing. Manager disappeared for 1h
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September 2021 by Kiki
She is unprofessional!
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September 2021 by Yolanda del Pilar
I would give the ZERO STARS!! Worked so unprofessionally, I opened an a punt with a large sum of money and they put it in the ATM , not even with the teller, not even counting the money, then I was short more then $2,300+ Dollars. And they have had me going back so many times and have never had any responses for me but just to come another day. I’m suing them for their lack of professionalism and I know they purposely stole my money by how the process of this transaction was made... DO NOT GO HERE
