-
July 2024 by Timothy Marchini
Convenient to downtown and well stocked.
-
May 2024 by Greg
Workers are amazing and helpful
-
February 2024 by KevinDebbie Fierro
Pleasantly surprised….much improved with staffing , wait times and phoneresponse . We were considering transferring our scripts but glad we waited ?
-
January 2024 by Eileen Rowley
Worst pharmacy experience ever. Staff passive-aggressive, rude, unprofessional.
-
December 2023 by James J.
Many many reasons. Calling and saying the prescription is when in actuality it is not, long lines constantly and they never answer the phone. Could continue but got better things to do like change all prescriptions to TOPS pharmacy.
-
December 2023 by Christa A.
I feel like CVS get's an undeserved bad rap, so I wanted to give some positive feedback. 1) Pharmacy staff is very hard working and truly seem to be doing their best to take care of people. Everyone is friendly and if you need your medication NOW, they will expedite things and take care of you. I feel bad for them, they need more pharmacy staff. 2) I always like the deals and prices of CVS merchandise. There are bargains if you are willing to look for them. 3) Rhinebeck's store does need a good cleaning and a face lift. I don't know if that is staff's responsibility or if they contract out. If they contract out, shame on those people because they are certainly not doing a good job. If it is the staff's job, then hire more people. Everyone there is doing the best they can.
-
December 2023 by Wendy Owen
The CVS pharmacy in Rhinebeck has steadily gone down in quality. It is frustrating to get a text saying your medication is ready only to be told you will have to wait up to half an hour to receive it. People behind the counter often seem indifferent and uninformed (exempting Patty, the pharmacists who is invariably professional, competent and friendly). There seems to be frequent staff turnover as if the people who work there are no happier than the customers. Another issue is the impossibility of getting through by phone. Many I know have already left this pharmacy to drive to surrounding towns - inconvenient but worth it for the superior service. Others order online.Obviously this is a top-down kind of issue. As long as corporate prioritizes it's bottom line over sufficient staffing and customer service while asking employees to "do more with less" it is staff and customers who absorb the hit.Long time customerWendy Owen
-
December 2023 by Alan Dennis, Baron of Cowie
Typical CVS in a very different building. All the usual stuff you expect at a mis size CVS
-
December 2023 by John Parry
Overworked under staffed and, I'm sure, under paid.
-
November 2023 by Joan B.
What happened? Empty shelves, messy empty shelves at the pharmacy counter, distracted overworked pharmacist, no stock, barely any staff, a sad sad vibe.
-
September 2023 by Lloyd&Nathan Hamilton
CVS is unable to keep pharmacists and now there is a 3 to 4 day wait for a prescription. I am told it is because CVS is a horrible employer. The counter person is not allowed to tell customers there is a 4 day wait because CVS is a dishonest company
-
September 2023 by Al Boddie
5 Calls 5-6min a piece no answer from pharmacy staff
-
July 2023 by Vince Rappa
Rude, slow, and inept pharmacy. Possibly the worst CVS I’ve experienced. Don’t waste your time - go literally anywhere else.
-
October 2022 by MJ M.
I am actually sitting in the pharmacy now, having withdrawals from an SSR medication, Cymbalta, and the pharmacist has decided to vacuum the floor for 30 minutes and told me just to wait because she is alone. There's no line, just me. she can see me struggling but could really care less. Unbelievable. 30 minutes.
-
August 2022 by James Loftus
No clerks available
