{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“It is a nice new post office. I like going there and I always had good experience and the location is convenient for me. People working here have always been helpful.”
8:30AM - 12:30PM 1:30 - 3PM
137 George St, Troy
Post Offices
“I have to tell you it's such a pleasure coming into this post office. Beatrice is always so helpful and kind!! I am so thankful for the time she gives and is a true credit to her profession!! It's such a refreshing change from where I moved from. It's nice to go to a post office where they take time to treat you with respect!!”
“Came in to ship an expensive package and Jay helped me extensively with packaging and the shipping process to make sure my daughter received it intact. Thank you”
8:30AM - 5:30PM
11 New Karner Rd, Guilderland
Post Offices
“Had a pleasant and easy experience shipping off a package at this location. They do not offer free tape at this location and it’s printed there. I believe I saw there’s a 24 hour lobby that the public can use from what I saw posted on their door. Ken came out of the back and helped me pick the cheapest package and printed out my QR code for my shipping label and put it right on the package for me too. I believe the QR code is the only way they can print your label. Thanks again usps and shoutout to Ken. Kind service too.”
“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”
“Mary at this location is extremely kind and helpful. I ship packages often and she is very patient and went the extra mile to ensure I understood all of the shipping options. The team who picks up package request is also incredible. Such a great service and it’s much appreciated!”
9AM - 4:30PM
475 Albany Shaker Rd Ste 9, Loudonville
Post Offices
“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”
“I've been regularly using this post office for the past few months due to working nearby. The staff working here are always kind and more than happy to answer my questions about how to ship items to ensure they arrive properly and promptly. I now purposely avoid other less desirable post offices near my home to go to this one instead!”
8AM - 5:30PM
1399 New Scotland Rd, Slingerlands
Post Offices
“Had a slight wait in line, which is to be expected at the time of day I went (4:15pm on a Thursday). Otherwise, they had very friendly and helpful customer service! I was in and out the door within 10 minutes.”
“I visited this post office recently. It was in the afternoon, the weather was beautiful, and I just had to write this review due to the incredible customer service I received. Sue was extremely helpful, kind and went out of her way to answer my questions and help me understand what I needed to get my packages delivered. Personally I would not be happy if I were stuck inside on such a nice day but she had such a gracious demeanor while going about helping customers that I wanted to leave a review. Hossain who was working with her was also helpful and I am so thankful for their hard work. I am also thankful for the extended hours at this location (open Saturdays late and also on Sundays), which they make possible, and hope they are not taken for granted, and that they get recognized for what they do.”
8AM - 5:45PM
685 Watervliet Shaker Rd, Latham
Post Offices
“I needed help yesterday because my parcel had been delivered to a supermarket mailbox but the supermarket staff and I did not seem to understand one another.I was confused between us until I reached USPS. The lady at the counter was able to help me a quick solution by contacted a right person. Then I was given a parcel by a gentleman after he drove to the supermarket. It was a pleasure to work with them and I really appreciated their kindness.”
8:30AM - 1PM 2 - 5PM
85 Main Ave, Wynantskill
Post Offices
“Brad is the man - bottom line. For those of you who do not agree, go mail your garbage elsewhere and leave your welfare checks at the desk - you don't deserve them anyhow.”
8 - 11:30AM 1 - 5PM
10 Fairgrounds St, Nassau
Post Offices
“The person at the desk,Nancy, is one of the most kind and helpful people I've met, both with info and assistance. And she approaches every customer with that.”
9:30AM - 5:30PM
1475 Western Ave #51, Albany
Post Offices
“I really have nothing bad to say about this post office, even if I tried, which I think many people do, just because of the stigma the phrase "US Post Office" is commonly associated with. I get it. I've been to plenty Post Offices in my life to feel the same. This place, however, really is different, and special. Why? Well, maybe for me because it is hidden in a popular strip mall just minutes from my work. That means not only can I take care of postal stuff quickly at lunch, I can also grab a bite and still be in time for my 1:00pm meeting. Also, I don't know if it is because of the location, or that people just don't mail stuff any more these days, but there is hardly ever a line.It is a tiny spot, not like the Post Offices in Down Town Albany, but it still has everything, and the Postal Workers at the counter are always pleasant. My favorite thing about this post office, is that they are open Saturday until 5pm. That is always nice when I need to take care of some mailings on the weekend. You won't find many other post offices open all day Saturday, which leads me to believe many more people appreciate and use this location. And, like I said, if going on a Saturday, I always pick a nice place to eat in the plaza, which has many.”
7:30 - 10:30AM 11:30AM - 5PM
1155 Rte 9W, Selkirk
Post Offices
“I love this post office. I’ve used it for over a year now, and have never had one issue. Always received super nice, amiable service, and our mail carrier is super sweet. It’s hard to work in a short staffed environment, but I’ve never heard one complaint from the workers. They are exemplary employees.”
“Went to day to get some money orders, was presently greeted by Conner; what an awesome kind person. Such an uplifting attitude super funny and super kind. I wish I lived in Albany so I could see him once a month. Till next time Conner I wish you the best!”
“ITS DOWNSTAIRS IN THE GRAND CONCOURSE!!
many people see the old USPS building when they arrive to this location but they don’t seem to know about the main concourse underneath the egg and Albany center! The USPS office is open to the public, I personally went there today.
You may see a photo of a brick rectangle area in the reviews, those are stairs to the concourse.
Elevator is through any building around the egg. They all have access to the underground Concourse.”
“Soooo I went in yesterday trying to do a passport application and was a bit miffed because they told me it was by appointment only - I explained to the ladies at the counter that I had been trying to call to ask that very question for several hours and nobody ever answers. Anyway I left, made an appointment online and went back in today fully prepared to write an awful review. The process was very swift - I made sure I had the correct docs which always helps and the ladies were polite and professional.However while I was waiting a woman came in to ship something to CA, was advised of prices and shipping times, got what she actually asked for and then started pitching a fit - a complete Karen. She made it very clear she was reporting the woman Coleen and blah blah. After watching this, there appears to be 2 women working there - underpaid and understaffed I would guess so perhaps next time, maybe cut them some slack...I know I will.”
“I had a really great experience with a Saturday afternoon (3:00 p.m.) passport appointment. I scheduled the appointment about 10 days in advance. There is a designated office within the PO for passport appointments. I showed up a few minutes early for the appointment and the agent, K. Clark, got my paperwork started prior to the appointment time. He was extremely professional and efficient and got the process finished in less time than anticipated. I was extremely worried about all of the negative reviews and experiences, but I had to roll the dice as this was the only place that I found to have Saturday afternoon appointments available. I am grateful to be able to share a positive experience.”
7:30 - 10:30AM 12 - 5PM
108 S Main St, Castleton-On-Hudson
Post Offices
9:30AM - 12:30PM 1:30 - 4:45PM
101 Mohawk St, Cohoes
Post Offices
“I had a package that was put in the wrong parcel locker and after I contacted them in the morning, someone came and put it in the right place for me to pick up that same day! Very helpful and kind”
“I would like to thank Desire for her help with me and my son getting our passport and passport photos today. She was very patient and kind and even was able to accommodate my religious request. She went above and beyond and our family really appreciated her. Thank you Desire to be kind !!!”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“Went in yesterday to ship my gifts for operation Santa. The woman at the counter ( I didn’t catch her name) was incredibly patient and helpful despite being unfamiliar with the process. This was one of the best post office experiences I’ve had anywhere.”