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July 2024 by Apoctapus
Bought a used Mazda 3 for a good price. They were super nice throughout the process, and helped out with problems I was having!
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June 2024 by emily roberts
Recently had a bad experience at this location… Would not return. Buyer beware.
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April 2024 by Anthony Mirarchi
We had a horrible experience with them. Buyer beware, I believe they used deceitful tactics and defrauded us. They know the lemon law well and will seemingly do all they can to avoid paying to repair a legitimate issue. We will never refer them to anyone and hope to share our experience to ensure others aren't deliberately defrauded. We have a ~$2000.00 repair bill for an issue that was supposed to be fixed before my wife bought a ~$16,500.00 van from them in September of 2023. We had our shop inspect the vehicle before we purchased it, they found that the steering rack was leaking fluid and Adams Auto stated that they would have it fixed and the van would be ready for pickup in approximately one week. We purchased (under false pretenses that the van was sound) and picked it up in mid-September. The check engine light came on FOUR days later. We brought the van back to Adams, and again, they advised everything was fixed (purge valve in the evap. system) and the van was ready to go. Well, just two months later we went to Saratoga Honda to get the fluids changed, (no check engine light, just service) and guess what, the steering rack was not replaced or fixed and was leaking considerably. Adams was made aware of the issue yet again and their owner stated "Oh, we thought just the lines needed to be tightened, bring it back and we'll take care of it." So, we did just that and supposedly it was "fixed" yet again, after going without the van for over a week (they did give us a loaner). We went 1.5 months or so and now on 3.14.2024 the check engine light came on yet again, we brought it back to Saratoga Honda on 3.20.2024, and somehow, the culprit was a bad purge valve (cheap part- but still) and at the same time, the Saratoga Honda tech reported that the steering rack was leaking even worse now and was clearly not replaced/repaired. We feel we have been defrauded by this group and will be doing everything we can to ensure that they refund us our money, they did not sell us a car, they sold us junk. If they were defrauded by the "repair shop" they use for their repair work, that will be something they will have to figure out as they will not provide us with receipts for the service completed. Hopefully no one gets hurt by this vehicle while its on the road. (It seems obvious as these receipts likely don't exist and if they do I suspect they had to have been falsified.) They have since denied our third attempt at having the issue rectified, nor will they refund our money. The inconvenience of this back and forth is one thing but to deliberately defraud a consumer is something very different. Beware, and make sure you know the lemon law as well as they do. Or, don't, maybe look for a reputable seller.
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November 2023 by Sara B
Terrible customer service.
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September 2023 by Cole Stansbury
Purchased a wrangler from these guys and couldn’t be happier. The dealer was very friendly and understanding as I worked through getting a loan. The car had some minor maintenance due and they brought it to a shop and sorted it all out for me. They also did a great job detailing the interior and exterior as well as under the hood.
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September 2023 by Rick Schwarz
Great help,great deal and I absolutely love my new truck. I'd definitely go back and recommend. Very friendly and accommodating.
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August 2023 by Tammy Oneill
Very caring great man place
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July 2023 by Margaret Clemons
We just purchased a 2018 Ridgeline from this wonderful agency. All of their cars are beautifully kept, clean, no rust etc. They were so helpful and informative and liberally allowed us to test drive several vehicles before deciding on this one. Imran was great! This is a no pressure agency that provides all of the information you need to make your decision. Also, and this surprised us, they provided a 3 month or 4500 mile warranty on the car when usually it's a 30 day warranty. This was actually a selling point for us. The paperwork was seamless and this was the easiest car purchase we have ever had. After we drove off with our Ridgeline two days later Imran followed up with a call to see how everything was going. Fabulous! I highly recommend this car dealership!
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January 2023 by Jessica Rodriguez
I bought a car with these people which was my first auto loan! Thinking I got a great car then 1 week later I had to get both mufflers fixed, said they fixed it then when I got the car it was making the same noise to I took it back and it was fixed. 2 months later I had to fixed the wheel baring which was completely rotted and broke off. 3 months later my transmission blew so I went back to see if I can get a new car for trade in and they were over pricing me, now I am in debt 18,000 and paying for a car that I cannot use. I went to a mechanic and was told that this car had a transmission leak for so long because how it looked under the hood! I told the car dealer and they blocked my phone number from calling the shop and personal phone! These people are unprofessional and I will now be taking legal action! I would never recommend this place to ANYONE! I also made a complaint with the BBB.
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January 2023 by Kayleigh Mayer
I just purchased a car from Adam’s and it was the best car buying experience I have had. They are a pleasure to work with and go above and beyond to assist every set of the way! I highly recommend to anyone looking for a used car in great condition with great prices and low mileage! Thank you both for all of your help!
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January 2022 by Eileen Crosby
Circumstances forced us to make the difficult decision to trade in our much loved convertible Mazda MX5 for a 2009 Honda Pilot. After witnessing my tears, the brothers helped me come to terms with the value of our car and we walked out with a bill of sale. A difficult situation was made better with great customer service! Thank you for your patience, compassion, and professionalism,. It will never be a question where we go if we need a used vehicle in the future!
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January 2022 by Cainan&ElcWorld
I bought a 2008 Acura with low miles, within 3 months I was in the shop getting it fixed. When i bought it, it said it just had an oil change which was not true I needed an oil change a week later. After 7 months of having the truck and months of fixing things trying to find the problem the engine is no good. Definitely do not recommend.
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January 2022 by Sarah Shrader
In March I was looking for a SUV with a long list of must haves. I initially corresponded with Ron by text and scheduled an appt. Ron listened to my every request and exceeded my expectations. I absolutely love my 2016 Honda Pilot. Ron and his staff are kind and helpful.I am very happy with my purchase!
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January 2022 by Christian Pitcheralle
The entire Bhatti family where very professional and knowledgeable on my purchase of a Cadillac Escalade. I traded in my Dodge Ram and they handled everything. I highly recommend them . I will be going back in the future.
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January 2022 by Cece Reviews
Great people to do business with. If you are serious about getting a vehicle and have a JOB and SOME sort of CREDIT, they'll get you in a vehicle.
