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August 2024 by Tim Murphy
Tried using the arm today and there was a homeless person hanging out in it. Where’s security?
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April 2024 by Denyse Prendergast
Never had any problems, and I've been a customer since 1967, when it was Sterling National. A bit of a wait time, but not habitual.
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October 2023 by Sydney Johnson
They are so professional as soon as I enter the bank I was greeted by the manager Mr Juan he was so professional I explained my situation he said no problem . And the teller Mrs Tina was amazing. They took very great care of me. I am happy that I went there.
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October 2023 by Panny Tao
Getting a Webster bank account was the biggest mistake I made in my life. Can you imagine trying to close your account for a year and didn't manage to do so?
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April 2023 by Cindy Cohen
I'm being generous by giving this place a 3. The place is clean, and the one teller looks like she is trying. However, this line is taking way too long.The only reason I still bank here is because I'm too lazy to change over my direct deposits.You can probably do better some place else.
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October 2022 by Lady Bazan
I WAS at Chase Bank.
That Webster Bank is next to the
Chase Bank.
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March 2021 by Adiba Akhmedkhodjaeva
Went to get some cash from the bank machine and when got home found that the machine gave me almost a half absent bill of $20.. Also, when I asked a teller in the bank to give me singles she, a russian speaking woman/teller told me that the bank doesn't have them. What kind of nonsense is this??? is it laziness of a teller or sad reality of this branch?? Common, fix these issues managers or you will not see much clients in your bank
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January 2021 by Moises Remache
Went to this branch to close a account and it took way longer than it should have. The teller seemed to not know what she was doing and was going back and forth with a associate on whether or not she was doing the correct steps in order to close my account.
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December 2020 by Terry M.
Every time I turn around this particular branch is closed, for one thing or the other. I can't tell u the number of times I went to use their atm...( with my money).. and both machines were not working ! Went to complain a few times..& wanted a " REFUND" for having to use a pvt atm machine.. ( because of no fault of my own .. I have to pay fees to sterling for out of service atm ? Wtf! .. they returned the money they charged me.. but wld not return the the money I was charged at the pvt ATM... I said.. why not? I had to use it because u ppl can't keep ur own atm machines maintained! Sickening.. I really miss the old " ASTORIA FEDERAL.." where I knew everyone as they knew me too! These ppl can't even be decent..
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November 2020 by Ahsan Muhammad Ashraf
Great service and nice atmosphere ??
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October 2020 by Rich El Tahrawy
Staff are unprofessional, they have no clue of the bank process, they do not know what it means customers service. Bad service.
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July 2020 by Rashad tahrawi
Staff are unprofessional, they have no clue of the bank process, they do not know what it means customers service. Bad service.
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May 2020 by Monica Ruiz
The bank is very ? bad.I WANT TO MAY A DEPOSSIT .THEY DON'T HAVE THE PAPER FOR DEPOSIT.
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March 2020 by Shiplu A
Most horrible and unprofessional bank in this world.
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December 2019 by sheila phillips
Is this a real bank? Spent an hour with a personal banker to close an account. 1 banker on a Saturday. They couldn’t figure out how to navigate the system to generate a check. Fortunately I will never need to return. ALERT. Banking is about customer service.
