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10:30AM - 7:30PM
4506 46th St, Queens
Mobile Phone Accessories
“Usually when one thinks about a mobile / wireless store, feelings of dread and "getting ripped-off" are evoked. I recently lost my phone in Colombia (on vacation) and had these exact same feelings as I walked into this Verizon location on 46th street in Sunnyside. Adrian and his team immediately put my mind at ease and explored all possible options to 1) not only get the cheapest (and most appropriate) replacement possible, but also 2) took the extra time to ask what my needs truly were. After about 5 minutes he presented several options and we proceeded with the one that I selected. I was truly happy with his team and the level of service they provided - I wish ALL Verizon locations were like this!!! It's rare in business to come across individuals who genuinely just want to help you out - Adrian and his team are that rare breed that exemplify these values - they really just want to help you out. I am very grateful I chose this location and extremely lucky to have met them. Highly recommend for anyone looking for excellent customer service, down to earth business people, and really an excellent cell phone (and plan!)”
10:30AM - 7:30PM
7302 Northern Blvd, Queens
Mobile Phone Accessories
“I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.”
“Highly recommend Flm380 my local phone repair shop in my neighborhood Always get the job done right the first time.Thank you With my broken iphone screen And And broken ipad screen”
“I was in town last weekend and had the unfortunate experience of having my phone run over by a car. My mom and I were so lucky to walk into this store. Jake was incredibly warm and professional. He set me up with a new phone and made the entire experience a breeze. Definitely a bright spot in our trip! Thank you!”
10:30AM - 7:30PM
15029 Cross Bay Blvd, Ozone Park
Mobile Phone Accessories
“I switched over from mobile wireless. I worked with MO and he was very helpful and also gave me a great deal on accessories plus got me a $200 gift card. Very satisfied”
““I recently visited the Verizon Wireless store near where I live, and I must say, the service was exceptional! From the moment I walked in, I was greeted warmly by the staff, who were all friendly, attentive, and eager to help. The representative (Andy) who assisted me was incredibly knowledgeable and took the time to understand my needs, ensuring I got the best plan and device for my budget. They patiently answered all my questions, guided me through the setup process, and even provided tips on how to get the most out of my new phone. (Saved over $30 per month for my parents plan with quick consultation).
What stood out the most was their dedication to customer satisfaction. I never felt rushed or pressured into making a decision, which made the entire experience stress-free. It’s clear that the team here is committed to providing top-notch service, and I truly appreciate their professionalism. I left the store confident in my purchase and will definitely return for any future needs. Highly recommend this Verizon store!””
“Hey folks—Here’s a shout out to Roma and Adi at the best AT&T Store in Manhattan (located on the corner of West 13th Street & 6th Avenue). I walked in cold on a Friday afternoon without an appointment with what seemed to me an intractable two-factor authentication code problem—a Catch 22 situation for a dead phone that could not be accessed nor revived—which made it impossible for me to purchase a new phone until this problem could be solved. And solve it together they did in the calmest, most professional, intelligent and even entertaining way. Plus the conversation we had during this process was memorable, enjoyable, and instructive. In short, who knew such a potentially tense situation could turn out to be such a pleasure. Thank you Roma and Adi for saving the day! P.S. My new phone is great but the experience was even better!”
“Went here for help last week and had a great guy named Harold help me was really nice great attitude was some of the best customer service ever and came back today and got help from a guy named Mario he was great too he was also very patient and cool calm and collected again some of the best custom service ever really some really cool calm and relatable guys”
“Babyyyy So let me tell you something. I had my phone fixed by Yarin in the kings plaza mall today. His booth is right by The Cookie House. He does great work and a timely fashion. I highly recommend this business. Work is excellent URock Yarin. Thank you.”
10AM - 7:30PM
120 E 116th St Ste 1, New York
Mobile Phone Accessories
“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
“Xavier was wonderfully knowledgeable and helpful in answering all our questions. He went above and beyond and spent all the time needed to help us
He’s a great asset to the Verizon family! This is the only Verizon store we would go to”
“I went in for questions about the wifi service and was helped by Binny. He was extremely helpful and informed me with all of my options . Once I decided to purchase he walked me through it all step by step with ease .”
“Wow. This is the spot. I came from another state trying to look for a phone. Not only did they give me a NEW A54, they gave me a custom case that was my style. Coming from T-Mobile, this service is far superior. Always full signal. 5G everywhere. Cricket Wireless #1!”
“Gabe & the staff were helpful, kind, thoughtful when it came to budget, & had great knowledge on devices! Though they were busy with me setting up a device, they made sure customers were greeted & that they would help them momentarily which I thought was very sweet.”
“This store honor the free phone policy in metropcs I have been to plenty of metro stores and they always try to charge me more money Ask for Raj he will help you out”
10AM - 7:30PM
276 Broad Ave, Palisades Park
Mobile Phone Accessories
“This place is quite busy, but it’s definitely worth the wait! The staff are extremely friendly, kind, and personable, and they clearly know what they’re doing”
“Mickey and Amy are some of the most patient and informed people in the Verizon ecosystem.
They handled a tricky situation that involved Verizon Corporate, another franchise and their management with ease and grace.
If you have any account needs, whether it's business or personal, this is the store to choose.”
“Came here to fix my sim card issue on my new phone, Jeff helped alot, provided excellent service. And comparing to the other verizon store nearby, the other store didn't help at all, like nothing at all. I'm glad I came here to ask for a second answer.”
“Excellent customer service!! They always have good prices and are always available for any customer questions. They helped me a lot, they gave me a lot of solutions to what I was looking for, I was very happy with the service and the equipment purchased.”
“Went in to replace battery in Apple laptop; Noor was very friendly and helpful. They did not have the battery in the store so had to send it to another location; but Noor expedited the work and got it back the same day. Good customer service.”
“I had a great experience upgrading my phone here!! Shem was great and even took the time to help transfer everything to my new phone. 10/10 recommend this place for all your AT&T needs!”
“Mark and his team are wonderful people they help me with all of my problems and gave me great service with simple mobile. I will recommend this team and service with anyone”
“I buy Samsung galaxy s24 ultra from this store. Very good customer service, I recommend to you guys visit Namaste wireless ,you will definitely get your wireless needs.”
“Great place! Professionals work there. I came there with my iPhone, thinking that I had a problem with the phone itself. The technician checked everything. It turned out that everything was fine with the phone. I bought a charger. Thanks a lot to the technician!”
“I had a problem with my phone, SIM card was not connecting. Received service with smile and very professional. Highly recommend Verizon store in Maspeth on Grand Avenue.”
“A gay name Tonmay working here. Very good boy. He help me to upgrade my phone with the best dill he have and help me to transfer my all staff to the old phone to new phone . Very good service. Thank you.”
“Kevin was soooo helpful! Very patient w me and my dad’s many questions about getting a new iPhone. He outlined the payment plan and trade in value of our old phones super clearly - actually doing the math on a page in front of us - which I really appreciated. He was able to transfer all our info over to the new phones with 0 issues! He is awesome!”
“Stopped in for upgrades, phone # swaps and a few other account related tasks. Muhammad was extremely knowledgeable, courteous and professional. He knew exactly how best to serve our needs, save us some money and had us ready and on our way very quickly. I highly recommend this store.”
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“Hardly recommended place if you have to repair your phone! Very professional, kind guy, quick, supportive and friendly! He works with a heart, but not only to get money. Thanks a lot for a help! It was an emergency, but he found time to help me?”