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May 2024 by John Petito
All of their ATMs are broken.
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April 2024 by Yitzchak Khaimov
I have called at least 6x now to reach Jennifer and she has failed to follow up with me about changing my account from chase private client because they keep charging me $35/month service fees. I don't even know how Jennifer became my account manager. I've never spoken with her, never agreed to have her manage my account, and quite frankly she never reached out once about "managing" my account. Do yourselves a favor and follow up with your "clients."
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March 2024 by Leonard Fuzaylov
Do not do business with them. They are dishonest and will mislead you. I have been a costumers for years and was reluctant to get a loan from them. If you work with Jenny do not trust anything she does. I have worked with her for months on a loan just to find out she misrepresented the information. I have multiple times spoke to her and her team about the type of loan I’m interested in and they smile in your face and reassure you that everything is going to be right and in the last minute will give you sign different paper work than what was promised. Once you signed with them they will not be there for you. They just out to get you. Really bad costumer service and incompetent.
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March 2024 by Chun Shen
We booked an appointment to open an account and when we arrived we were told the bank teller is not here for the week. Why wasn’t I informed beforehand? We waited 2 weeks for this.
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January 2024 by tigran tonunz
low professional level of workers. and rude service
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September 2023 by Ian M.
I bank with Chase on Queens Blvd. in Rego Park and the service is always great. The staff are warm, welcoming and helpful. I like doing business there
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August 2023 by jbourdain
It was a pleasure to have Elena help me with my needs.
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August 2023 by juliana
It was a pleasure to have Elena help me with my needs.
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July 2023 by Reem
Only 1 ATM machine working so there ends up being a big line
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April 2023 by Clare Casey
The ATMs are broken a lot, especially on the weekend. Friday afternoon the one inside was broken too. All weekend long. Only 1 ATM in the lobby was working. Unacceptable. Plus they closed other branches in the neighborhood so its the only one now.
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March 2023 by Daniel Cheng
1st time went to this branch and it will be the last time. Me and my wife went there to open a joint account and the branch manager made us wait over 20 mins... and no one came to help us. Terrible service here.
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March 2023 by Vic T.
The worst bank that's out there. They do not have reasonable hours they are always closed and the keep closing locations. Oh get there they have cash less banks location as well. Like why are you in the bank business if you are cashless. Never open an account here they are not welcoming and should be there any doubt they will always charge some fee.
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February 2023 by Larry G
This is one the worst branches of chase! Most of the time the atms are broken, the lines to the tellers are miles long, absolutely 0 convenience!
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February 2023 by John Smith
My mom had passed and I was trying to transfer the account over to me. They saw my out of state DL and wanted my passport to do the transfer.
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February 2023 by nison bab
Worse phone answering in United States. Closed all my accounts
