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December 2023 by Kate Williams
To start the staff’s friendliness and demeanor gets a 5/5. To end the coffee is always hit or miss - especially the lattes. The pup cup used to be a small hot coffee cup for $1, and now it’s an espresso cup…Starbucks gives you the espresso size pup cup for free…and they’re 5 minutes down the road - their coffee is always spot on. So, 3/5 for drinks (their food is gross anyway). For the record, I would PREFER to give patronage to my local Dunkin’ rather than city filled rhinebeck, but c‘mon.
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November 2023 by G
My visit to this location today was truly outstanding. From the moment I walked in, the staff's friendliness stood out, creating a warm and welcoming atmosphere. The food surpassed my expectations – not only did it taste excellent, but it also arrived hot and fresh, showcasing the commitment to quality.What impressed me further was the cleanliness of the interior. The attention to detail in maintaining a hygienic environment added to the overall positive experience. Additionally, the efficiency in service was remarkable; my order was delivered promptly, ensuring a timely and enjoyable meal.Based on today's visit, I wholeheartedly recommend this location. It combines a friendly staff, delicious food, a clean environment, and quick service – a winning combination for a five-star dining experience.
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November 2023 by Heidi Ho
5:45pm and they have no donuts! Not even one! It's nice they remodeled but, what's the point?? Customer lost.
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November 2023 by George M.
My visit to this location today was truly outstanding. From the moment I walked in, the staff's friendliness stood out, creating a warm and welcoming atmosphere. The food surpassed my expectations - not only did it taste excellent, but it also arrived hot and fresh, showcasing the commitment to quality.What impressed me further was the cleanliness of the interior. The attention to detail in maintaining a hygienic environment added to the overall positive experience. Additionally, the efficiency in service was remarkable; my order was delivered promptly, ensuring a timely and enjoyable meal.Based on today's visit, I wholeheartedly recommend this location. It combines a friendly staff, delicious food, a clean environment, and quick service - a winning combination for a five-star dining experience.
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October 2023 by Calder Johnston-Duffy
Always out of everything, Horrible quality food.
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August 2023 by Don Blake
Consistency is what I look for and value when I stop at a Dunkin Donuts store. This store met all my expectations. Friendly, fast service.
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July 2023 by Kevin Dier
They have finally been able to add enough staff! Though busy, the service is pretty fast and the staff is friendly. You don't go to DD for the atmosphere!
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July 2023 by Maureen Frances
Pretty good DD. Convenient in and out. Food is very good. I really like this Dunkin Shop. They do have the best coffee and tea. I also love their grilled cheese sandwich, with extra cheese for extra gooeyness. I like the donuts, although I don't have them often. The muffins are very good, but they don't have some of them all the time. I loved the apple cider donuts too, before they ran out of the mix to make them. They should definitely bring them back this fall because pumpkin everything is getting old. They should also bring back the cheese bagel twists. They never have them anymore. The breakfast sandwiches are good and I get them occasionally. The bagels are not my favorite. They seem kind of hard most of the time and they should be soft and squishy. They should try to work on that because they always seem stale. The croissants are good, not as good as a croissant made in France, but not bad. I like the new sourdough bread that they have now. The avocado toast is very good. I don't like the sundried tomatoes though. They should try to build on the avocado toast because it is so popular with healthy people. I use to like the egg white veggie flatbread but they don't have that all the time now. They should try to add new things to the menu because people like diversity alot in the items they choose for breakfast, lunch or dinner. I don't like that they changed their rewards program. It is a step backwards even tho they added new items to choose from. They had one of the best customer appreciation rewards program before and now it is perceived as a take away with not getting as many points towards free drinks.
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July 2023 by Misty
This place is one of the worst dunkins I have ever been to. We ordered 3 coffees, 2 bagels, a chicken and rosted pepper wrap, and a grilled cheese. All the coffees tasted burnt. Not a single ingredient was right. One bagel was ordered with cream cheese on the side, and one was ordered with cream cheese on it. Both of the bagels were burnt on the outside but amazingly not even toasted on the inside. No utensils were given to spread the cream cheese for the one on the side, and the cream cheese on the one that came with was a literal block. Still in block form. The chicken wrap had NO chicken in it. It was just cheese and pepper corn. Like how? Lastly, the grilled cheese wasn't even toasted it was two priced of bread with cheese in the middle and microwaved. If we wanted burnt coffee, burnt food, and microwaved food, we would have gone to McDonald's or made a microwaved sandwich at home. Do not go here.
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June 2023 by Gaby Perea
Love the workers - they treat us fantastic, but we're also regulars who they see almost every day. A few definitely go the extra mile to be very kind, especially to my daughter they call the "Dunkin Princess"?Kid-friendliness: They LOVE my 15 month old daughter! They fo have 1 available high chair in store, but no changing table, just FYI!
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June 2023 by Carly Doyle
SUCH a drastic difference than the one in Hudson! Clean, very friendly staff, quick drive through line, and no screaming matches in the kitchen (cough hudson cough).Love this dunkin for a quick coffee or breakfast sandwichVegetarian options: Always get the bagel with egg and cheese or just toasted with cream cheese
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May 2023 by Jory Osyczka
Everyone that I have experienced been friendly helpful and we're able to fill my order.Parking: I really can't say too much since I am driving through to pick up my order not to go inside and sit. But there is parking because across from it is a diner. It is also a setback from the road the main artery.
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March 2023 by Kate G
My mother in law ordered two iced coffees. Light and sweet. With flavoring. First off you can’t taste the flavoring. It’s not sweet at all, I took a sip and want vomit now from how disgusting it is. It tastes burnt and bitter. You’re better off making your own at home. If I could give zero stars I would. It’s not the first time we’ve gotten coffees that are terrible. Think we’d learn by now our local dunkin is horrible.
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March 2023 by Kimberly Williams
I always order on the mobile app and my order is always accurate and is ready when I get there. Friendly staff.
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February 2023 by Joan Locatelli
Don’t usually give bad reviews but I like to use my mobile app to do my orders. I redeem my points for a free coffee for a friend. I placed order and everything and they said they didn’t have it after waiting for 15 mins. People at the counter didn’t do or say anything when I was upset. I’ve sadly had more bad experiences than had good.
