-
May 2024 by John D
Got a much better price from another company owner called was a little miffed at me,asked they pick up tanks.I then received a final statement,got a credit for two hundred dollars and a restock fee for two hundred dollars plus sixteen dollars tax I actually owe them money.Go too any other company,they never told me there would be a restock fee when I asked about ANY fees.
-
May 2024 by Jen Natalia
EDIT: Nolan propane is still amazing ! Always kind !!! It’s a pleasure to work with them.Great company, amazing staff ! They helped me last min with a propane delivery. They are always friendly when I call and Very professional. I appreciate you guys so much ! Thank you.
-
April 2024 by Mary Parker
This company is the worst in the area. PLEASE DO YOUR RESEARCH!!Been with them for many years. Paid for my propane delivery upfront over 400.00.At the end of January 24, 2024 I asked them to pick up tank and supply a refund of the unused product.They came picked the tank up ASAP. Sent me an invoice that X amount of dollars are due back as a refund. Well here it is the middle of March and still no payment. You call and get the owner is out of the office or the owner is on vacation.If they could send the invoice a refund check should have been sent with it. Still waiting.I have contacted the Attorney General and the Better Business Bureau and put in a formal complaint. It's nice that he went on vacation but yet I still have no refund..?????
-
March 2024 by Jacquelyn D'Alessandro
These people are awesome! Very professional, courteous. We needed a propane delivery, we were told we would be getting propane within 24 hours, and a couple hours later, we look out the window and they were here already! Very fast!
-
March 2024 by Kristin Suzanne
Thank God above for Nolan Propane! We had been under the oppressive sadistic thumb of Amerigas :( suffice it to say they had let us run out of gas numerous times in the middle of the freezing temperatures! Finally we had had enough of hovering around a portable heater and called Nolan. John called us back almost immediately!! (How warm he was -pun intended ;) The very next day they were at our house! That was 3 yrs ago, and they have never let us down once! They always come well before we run out out gas. We never have to worry that they wont show up. It's a local business, not a nationwide chain with call centers in India...Their prices are more than fair, and service is top notch! Highly recommend them!
-
January 2024 by Linda Mumby
Great company and excellent service. Been with them for five years and very satisfied.
-
January 2024 by debbie Elsasser
Right before Christmas my furnace stopped working and within 45 minutes he was at my house fixing it . Thank You Matt Nolan for your help. Great guy !
-
January 2024 by Zachary Schiralli
Auto delivered twice in a one-month period. The second time I was charged more in fees than Propane and the driver ran away from the door. ???
-
October 2023 by Michael P. Prisco, Jr.
I was driving around with 3 empty tanks till I found the time to get them filled. Saw their sign for 14.99 20g tank. I hit the breaks and stopped in. The rest is history. Not sure if the price is still that low, but hey stop in and find out for your self .
-
July 2023 by Susan James
Never had a problem with Nolan.. Great Service and a wonderful team to work with.
-
June 2023 by Charlie Mohr
Well if their service is anything like their drivers I would't use them. Just had one of their drives pull out infront of me with on of the big service truck. Plate# 82080 MN I beleive.
-
June 2023 by Ginny K.
I switched to Nolan from Paraco. The office staff is attentive, competent and friendly. The guys that work in the field? They are professional and beyond capable. You guys rock! I am so glad I made the switch
-
June 2023 by aspic64
I had been having an ongoing drama with my other propane company about installing a whole house generator. They wanted me to have two huge tanks that were not needed and refused to trench the line. The price they quoted me was almost twice what Nolan quoted me and the trenching would have cost extra, if I could even find anyone to do it (they didn't even have someone to recommend). The electrical company doing the wiring recommended Nolan when they heard all this, and I am one happy camper they did! Nolan was here within a week, called me when they were at the house and I was at work. By the time I got home, it was all done. Paraco was giving me some song and dance about extra connectors and having to separate the tanks. They were also going to charge me $99 per tank per year, even though I had also had a propane stove, not so with Nolan. Nolan installed them where they should have been all along. They look better there and are sheltered. I am so pleased with their service. They will have me as a customer for a long time, and I have no problems highly recommending them to others.
-
June 2023 by Alexis Craft
Worst customer service experience ever and they won’t refund my moms money back even when they messed up
-
June 2023 by christopher lafontaine
The best was out the next day came out did the work left and we had our new tank and propane . Highly recommend great people.
