Crossroads Ford in Ravena is a trusted destination for top-quality new and pre-owned vehicles, including trucks, SUVs, and sedans. Customers describe it as a great place to do business, praising the friendly, helpful, knowledgeable, and not at all pushy staff. The dealership offers unbeatable prices, incredible offers, and financing options, with many noting they received a wonderful vehicle for a fair price. The sales experience is frequently highlighted as efficient and pleasant, with staff working hard to ensure customers get exactly what they want without being oversold. The process is often smooth and quick, with some customers completing their purchase in less than an hour and a half. For those at a distance, the dealership accommodates long-distance deals with detailed communication and patience. The service department provides a helpful pickup and return service at no charge within certain distances. Overall, customers report the best experience they've had with a car dealer, appreciating the small-town dealer vibe. Many would highly recommend Crossroads Ford without hesitation, noting it is a wonderful place to purchase a vehicle.
Was sick of spending hours in service at other dealers for just an oil change. Was able to get a same day appointment AND I was in and out in a short time (under a hour!) I've found my new home town Ford dealer! Highly recommend the service team!
August 2024
Excellent customer service and car was fixed in timely manner Thank You
August 2024
This is a great place to do business. The people are friendly, helpful, knowledgeable and not at all pushy. I wanted to buy out my lease, so I met with Brett and was in and out in less than 30 minutes. Best experience I've had with a car dealer. I would highly recommend Crossroads Ford.
