Otis Ford in Eastern Suffolk County is highly regarded for its excellent service and friendly staff. Customers appreciate the high quality of truck service and the knowledgeable, helpful team that takes care of Ford vehicles with professionalism. The dealership has a long-standing reputation, with some customers having been loyal since the early 1980s, praising the smooth process whether purchasing a new car or getting repairs. The service department, led by experienced staff, listens carefully to customer needs, takes compliments seriously, and works hard to identify and resolve issues. Many reviewers highlight the caring and patient communication from service advisors, ensuring all concerns are addressed thoroughly. The dealership offers convenient services like service pickup and delivery of loaners, which customers find very helpful. Customers also value the honest, straightforward approach to sales, with clear pricing and no unnecessary games. Overall, Otis Ford provides a stress-free, respectful, and customer-focused experience, making it a trusted choice for buying and servicing Ford vehicles on Long Island.
Great service option for Ford vehicles in Eastern Suffolk County! Staff is friendly, informed and super helpful. Quality of truck service is high. Thanks for taking care of Fords in Long Island!
November 2025
Great dealer excellent service great sales mgr Matt
October 2025
Otis Ford Service And sales teams are simply amazing. Nothing else can be said.
