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December 2023 by Monika Ryan
Tommy and his crew were great! Kind and considerate. They took my car for a ride the day I stopped in and knew right away what the problem was. I made an appointment a couple days out and they had me ready to go within a couple hours.Very honest about diagnosis and possible costs, got the job done well, quick, and at a very fair price. I was so happily relieved and back on the road again.
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December 2023 by sourpeach
The car shoppe on aviation road helped me a couple weeks back. I’ve been busy so haven’t had time to post a review but I had to come back and get to it. I’ve been able to get to work and back since then because of this talented crew. Came rolling in with a broken axle on their lot, the receptionist Jordan was very accommodating and patient; knew exactly what needed to be done and only called in the mechanic to confirm the price. These guys really know their craft. The owner himself came out asked me what the deal was not only did he stay on price budget of the estimate he gave me over the phone but he did it within just a couple hrs of leaving his shop. Which by the way looked extremely busy by the people in and out and calling in. I couldn’t recommend The Car Shoppe enough good people with great efficiency thank you guys for helping me ?? will be back for any of my car needs
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December 2023 by Steven C.
The car shoppe on aviation road helped me a couple weeks back. I've been busy so haven't had time to post a review but I had to come back and get to it. I've been able to get to work and back since then because of this talented crew. Came rolling in with a broken axle on their lot, the receptionist Jordan was very accommodating and patient; knew exactly what needed to be done and only called in the mechanic to confirm the price. These guys really know their craft. The owner himself came out asked me what the deal was not only did he stay on price budget of the estimate he gave me over the phone but he did it within just a couple hrs of leaving his shop. Which by the way looked extremely busy by the people in and out and calling in. I couldn't recommend The Car Shoppe enough good people with great efficiency thank you guys for helping me will be back for any of my car needs
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December 2023 by Kathy Bowen
Great experience having transmission lines repaired for half the cost we anticipated. It was an emergency and we had our repair in less than 24 hours. First time there, definitely not the last. I highly recommend the Car Shoppe.
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December 2023 by Jen Steinberg
My son needed an inspection (overdue). I called all the "Quick" places and no one could get us in for more than a week but the very pleasant man on the phone here told me that if I dropped it off and could be patient, he'd get it done today for us. It was done in about an hour! I'm totally good with being given a worst case scenario and then having them overdeliver on my expectations! The place was super busy but they are kind and get the job done. I think the secret is out about these guys. I'd recommend them to anyone. Thank YOU!
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November 2023 by chris povie
Tom and his staff are honest straight shooters. Affable, able and true to their word they'd have my NYS inspection done same day with no appointment.This after wasting literally hours in line at 3 other chain establishments that told me 'we might get you in but no guarantees - and it will be at least 4 hours...'Going straight to The Car Shoppe next time anything car-related pops up.Thanks Tom and Jordan for your dedication to customer service "like it used to be." That's a rarity these days, i'n't it?
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November 2023 by Patrick T Mylod
Very friendly owner and staff. The cost for full synthetic oil change was almost half the price of local car dealerships. I will definitely be back for next service! Thank you Car Shoppe.
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November 2023 by Rick Wahrlich
Excellent knowledge and experience with all makes of vehicles. They were all accommodating of our needs and did an excellent job on our repair. Five Stars.
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September 2023 by Ken
While on vacation in the Adirondacks our SUV developed some problems. We called some "name brand" garages and were told that they could not service our vehicle for at least two days. When we called The Car Shoppe we were told to come in right away. Tom, the manager, got the SUV in within minutes. He did the repair in good time and ordered a necessary part which would arrive the next morning. We returned the next day and the work was completed in a timely way. It was very cost effective as well. We were especially impressed by the friendly, professional manner that Tom displayed. We witnessed the same service being given to another "out of town" family who required automotive service. We would highly recommend The Car Shoppe to anyone---outstanding service!!Service: Auto exhaust system repair
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September 2023 by Diana VanValkenburg
Hi DianaVanvalkenburg I went to the car shop and they did a great job fixing my Car the owner of the shop Tommy very good man I will take my car back if I need anything else done Ty Tommy I gave them 5 star reviewServices: Exhaust
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September 2023 by Violetta Porrazzo
Yesterday I gave them a 5 star review due to past experiences, today I feel I need to update!They are AMAZING! THEY DESERVE A 10 STAR REVIEW! I moved to the are over a year ago, I'm so grateful I stumbled upon The Car Shoppe Service!The staff are always happy to serve you with their cheerful attitude, they aim to please and have not disappointed me yet!I advise if you don't have time to wait call ahead and make an appointment, when your good your good and in high demand! That is a clear sign of a business worth waiting for!I am forever grateful to The Car Shoppe Service! May you and your staff have blessings shower down upon you!!! ❤️??
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September 2023 by Barry Visscher
Had a problem with my bmw, I called my usual place and got an answering machine and still waiting for a reply. So I did some research and found this place in Queensbury. Had about 500 reviews with an average rating of 4.8 out of 5. I called spoke to a human (tom) who was very helpful and made me feel he wanted my business and to help resolve my issue. I dropped it off and the problem was identified quickly. Finding the part took a while (not their fault ) I had an extended warranty that should of covered it but was declined by warranty company the first time I had them call again which they more than happily did and got it covered. Most garages would of told you to deal with it as they already called and was denied they didn't. I hope I only have to see them again for maintenance issues as we don't want any major problems But I will definitely bring all my business to them and will tell every one I know to give them a try..I highly recommendThanks again guys you have a customer for life.Josh Bogucki bmw x4Service: Engine repair
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September 2023 by Patricia Smith
Best experience ever. Tom worked quickly and priced it fairly. I will definitely use him again.Services: Auto A/C recharge
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September 2023 by Richard Kroll
Top notch work done promptly at a very reasonable price. Very nice, professional people to deal with. I will definitely use this shop in the future.Service: Auto body & trim repair
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September 2023 by richard mcintyre
Very professional curious to their customers. Excellent service Second time I serious problem with my vehicle and very satisfied both times. Reasonable prices for excellent service.Services: Auto exhaust system repair
