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July 2022 by Rachel Seeber
Amazing attention to detail, excellent customer service and an incredibly friendly branch manager that goes above and beyond
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July 2022 by Mallory M
Excellent customer service, with super friendly staff, and an amazing dedicated branch manager!
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May 2021 by Matt Cleavland
Always friendly and inviting! From my first day, it was as if I knew them for years! Pleasant and always smiling and it makes coming to this branch worth my little extra trip! Thank you to all of them!!!
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May 2021 by Ashley Cofrancisco
Giuseppe is my go-to person any time I need help. He is very funny and down to Earth. He always helps with a smile and a story. Everyone at Pioneer is always welcoming. I couldn’t imagine banking elsewhere! Thanks Giuseppe!
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May 2021 by Paul Caiano
The Queensbury Branch of Pioneer Bank was especially helpful with all of my banking needs. I found the staff to be knowledgeable and courteous. All my questions were answered with a simple phone call.
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May 2021 by Tracey Hudson
I opened a small business banking account with Pioneer Bank and I couldn’t believe how simple it was. Trudy really went out of her way to make sure everything was taken care of. I love my bank!
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May 2021 by Kit Kelly Brock
Very helpful, friendly and professional. I enjoy my dealings with Trudy Seeber. She always go above and beyond.
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May 2021 by Benjamin Oakes
Always friendly staff, quickly aid with any issues that’s arise and are always helpful
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July 2020 by Lois Arakelian
Consistently excellent customer service. Staff is fully engaged, provides personal customer attention, and is positive and upbeat. The staff makes me feel like Pioneer appreciates my business, and counts it as valuable. They know my husband and me by name, and that goes a long way! A very well run branch. I love having the ITM as an option for when the branch is closed, but try to make a point of doing my banking during lobby hours, as I enjoy my interactions with the staff. A special shout out to Jackie, Lyndsey, and Margaret for going above and beyond their duties . I love all things Pioneer, and have never had anything but an exceptionally positive experience with any of its staff, its branches, or its ITM's.
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June 2020 by Renee Burnell
Trudy and Jackie, all the staff are super helpful. Always friendly...what you want in staff for any business. Their virtual banking is awesome and so convenient.
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March 2020 by Larry Foster
Great service wonderful ladies that are very helpful.
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March 2020 by Billy Piskutz
Awesome bank! The staff rocks!
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March 2020 by Cara Watkins
Jackie is great to work with!!!
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March 2020 by bill moon
Local banking at it's best! Hats off to the staff who make every encounter not only seamless but enjoyable. This Branch's employees are why I bank with Pioneer. Knowledgeable, helpful, and a lot of fun!
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March 2020 by John Koellmer
Great bank to work with and Lindsay is great person she is very helpful in the bank and on the phone when you need help. She is always encouraging me with the financial assistance that the bank offers
