-
January 2024 by Highrolla1969
The truck I rented had loose clunking steering and it got worse when the truck was loaded, Making it hard to keep the vehicle straight. The exhaust had a leak up front by the motor and it was ticking loudly, so we drove the whole time with the windows open bc our eyes were burning due to the exhaust leak. After I returned the vehicle I did tell the employee and she just said OH! It wasn't her fault but an incentive should have been offered or a discount or something! . I rented a several trucks previously and this experience was the worst especially with the cold weather and the windows opened and heat cranked. I also used a LOT of fuel on a short 100 mile trip.
-
January 2024 by N W
Devon is absolutely awesome! He clearly goes above and beyond to make the storage experience helpful and pleasant. It snowed while we loaded the truck rental out front, and he literally (without us asking) came by and cleared the snow off of the truck window so we wouldnt have to. Every time we have stopped by and run into him, he has always been pleasant and helpful. I truly hope he is recognized in some way for his above and beyond customer service!
-
November 2023 by Douglas Van Diest
The woman who helped me in the morning was a delight, and everything was ready for my use right at open.What a wonderful experience. I appreciate you all. 10/10 for my third experience with this location. Superb job.
-
October 2023 by Adam Belair
Megan and the whole team exceeds expectations and gives an all around awesome moving experience
-
October 2023 by Gigi Fredy
Wow! drove 3 hours to move and had to return truck here after my move what a beautiful facility. I was so tired and couldn't even find my shoes I had to wear my slippers (so embarrassing) but the girl and guy working were so nice and absolutely pleasure to work with. Highly highly recommend it! This was Sunday October 1st 2023!!
-
August 2023 by Aspen Forman
The facility itself was fine. I could have lived without the employee walking around blasting music, dropping the N word with a blunt behind his ear. Just let me get my stuff in peace. I don't care what business you're in, that's not at all professional. Turn the music down and do whatever else on your personal time. Don't subject other people to that.
-
August 2023 by Google user
The facility itself was fine. I could have lived without the employee walking around blasting music, dropping the N word with a blunt behind his ear. Just let me get my stuff in peace. I don't care what business you're in, that's not at all professional. Turn the music down and do whatever else on your personal time. Don't subject other people to that.
-
July 2023 by Susan Mattison
My friend tried to get a Uhaul, and the app wasn't working. we got ahold of support, and they were nice, but we had to go to 3 Uhauls just to get a key . There were always issues trying to rent . Was overcharged . Wouldn't recommend going to exit 18. The guy is not friendly and over charges people .
-
May 2023 by Derek Johnson
Quick and easy good service!! ?
-
May 2023 by Gfalls 3070
Great experience with storage unit. Friendly, no fuss customer service and no gimmicks with extras for renting. Was easy to get unit and return.
-
April 2023 by Christian Richau
A little pricey but fairly dependable
-
April 2023 by noelle gosselin
Not into the 50 million questions they ask after telling me it's a quick and easy process. I had to like ... stand out in the cold taking pictures of the car this and that and the other thing filling out information putting numbers here and there answering a bunch of questions ... that stuff should be done before I even get there the whole point of like pre ordering and stuff was not to have to go through all that. Finally got my truck though ?
-
March 2023 by felicia fox
The one in Dix Ave is the best one in the area. Friendly and knowledgeable staff.
-
March 2023 by Brianne Steinke
Had a very kind, female employee complete my coast to coast journey. She was very interested in how things went, listened to the issues this new, 27 foot truck had as far as the check engine light, ABS SYSTEM , lack of cruise control for 3,000 miles and that a previous renter caused damage to the roof and it wasn't documented. I'm sorry I don't recall her name, however, she was so concerned the vehicle was pulled out of commission until the issues could be resolved so the next person doesn't experience all the shenanigans I went through with it. She definitely exemplifies the true definition of impeccable concern and customer service. Truck dropped off 8 days ago, Saturday , around 1p.m. from Phoenix, AZ for use in finding her name. ?
-
February 2023 by Brianne
Had a very kind, female employee complete my coast to coast journey. She was very interested in how things went, listened to the issues this new, 27 foot truck had as far as the check engine light, ABS SYSTEM , lack of cruise control for 3,000 miles and that a previous renter caused damage to the roof and it wasn't documented. I'm sorry I don't recall her name, however, she was so concerned the vehicle was pulled out of commission until the issues could be resolved so the next person doesn't experience all the shenanigans I went through with it. She definitely exemplifies the true definition of impeccable concern and customer service. Truck dropped off 8 days ago, Saturday , around 1p.m. from Phoenix, AZ for use in finding her name. ?
