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January 2024 by Sharie Butler
Bought an item that was clearly marked with signs. Was told at register that it's no longer on sale. Brought the sign to register and they honored the sale price, as they should!
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December 2023 by L. Seabury
Love JC Penney, always have!
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December 2023 by JANINE R
Love this store.
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November 2023 by Alex Morehouse
I love shopping there. It's always clean and nice and cheap
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November 2023 by John Smith
The store had everything I was looking for, but the online prices were cheaper than the store. I found the exact same items on JCPennys website for 30-50% cheaper.The sales reps are very friendly, but will try ro get you to sign up for a credit card at all costs.
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November 2023 by Brenda Crook
Great deals on designer clothes. Found a lot of pretty sweaters.
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November 2023 by Peter Hitlin
This store is awesome with the dollars and percentage off promotions they run. If you play your cards right you can leave with a 44 dollar shirt for 3 bucks. Linda M. at the pickup register is a very knowledgeable employee. She can figure out exactly what you're entitled to.
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October 2023 by Matt Young
Darlene in JcPrnny BEAUTY was so excellent! Helpful and knowledgeable.
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September 2023 by Elyssa Carson
Customer service at Qby JCPenney's today was fantastic!!!! The guy working was so patient with an older not so tech savvy customer ahead of me. Then he kept assuring me that he would figure out why my pants hadn't been delivered yet. Not only did he and the manager figure it out. But I managed to get them in stock, in store and I think somehow he saved me more than when I had ordered online!! I appreciate his patience and kindness today!
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September 2023 by S
Love JCP! A little pricey, but if you hit the sales with coupons, you're golden!!
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August 2023 by Chantal
I would like to say a huge thank you to Cathy in the men's department for helping my husband find the formal pants he was looking for. She was friendly and very patient from the beginning to the end of our purchase. I appreciate this type of customer service at JCPenney!
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July 2023 by Justine Lombardo
This JCPenney is always immaculate; things are easy to find. There's always a big sale, so you never pay full price for anything. They even have a Sephora in-store. I love their fashion-, costume-, and fine-jewelry section!
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June 2023 by Anne Waring
My husband and I went to purchase a suit and was greeted by Jamie who offered assistance. When we described what we were looking for she recommended a suit and took one look at my husband and was able to correctly determine his size. He tried it on and was very happy with the suit and the size and purchased it. Jamie was so helpful and friendly and clearly loves helping her customers. She was such a great help and made the process so easy. We were so grateful for her friendly assistance!
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June 2023 by Marlana Billow
I can never find what I need. Plenty of baby clothes but toddler and boys. Forget it. Needle in a haystack. Sort of sad not being able to last minute shop for someone. Oh not impressed Saphora is gone.
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May 2023 by Nicole
Absolutely love the new JCPenney Beauty. Darlene was wonderful and so helpful. She was all around very nice to talk to. Thank you Darlene. <3 slay.
