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December 2023 by Ben -Stroebel
I waited 30 minutes while watching them talk to each other before asking one about my order. They grabbed the two empty cups off the table and proceeded to make 1 coffee before handing it to me with the lid half on. For context I had a very short window to get to my school and they decided to stop making my order forcing me to leave behind the rest of my order.
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September 2023 by Scott W
under staffed. long drive through line
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September 2023 by Danielle Garrow
Slow, ignored, food cold and was supposed to be hot. Drink way to much sugar.Chatted with others then doing job. Could not hear on speaker.
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September 2023 by jaymie CSS
I had to repeat the order back 4 times and still received the wrong 3 coffees.. which were simple.. 2 med ice and a
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September 2023 by Jack Day
Older Heavy set lady that’s always working on the morning constantly gives attitude and today when I went there in the morning she made me wait for ten minutes then went to take more order and said she couldn’t cause it was more than one thing and that there was a line inside there was no line inside at all
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August 2023 by Mike Bonadies
They ran out of bagels, the wait was horribly long for a simple order, and I couldn't even finish the
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July 2023 by Amy Schwindt
Ordered a sourdough breakfast sandwich…..how difficult can this be people? I was the only one in the store bread wasn’t toasted, cheese wasn’t melted, eggs cold. These girls weren’t even busy, just standing around chatting. Lazy, lazy, lazy…… I won’t be back.
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June 2023 by jessie millington
Went today and went inside because we had a trailer on our truck and didn’t want to go through the drive thru to be safe. (I went into the jolly anyway for a monster energy) tried to do a one trip thing because duh. The lady that came up to the counter said the counter was closed because there was only 2 people working and it was super busy. No one was in the drive thru line or inside so I don’t be they were actually busy. She told me to go through the drive thru and had a bad attitude even then. I wanted one thing and they couldn’t make it at the counter quick? Sounds like they didn’t want a sale to me. Won’t be going back to the location (not that they care anyway)Also they got my order wrong
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June 2023 by Pam Hinkle
I stopped on my way home hoping to grab something quick to eat, but the counter was closed! I was not going to wait in the long line at the drive through. I used to stop here every time I went through. No more!! I found a better place where the people are more accommodating. This happened to me right after Christmas, too, I'm not giving you a 3rd chance - TWO strikes and you're out when it comes to depriving me of my lunch,
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December 2022 by Merrill
This place either needs a new drive though microphone or I don't know because the first time I went there I order something with hash browns they charge me for hash brown and never gave it to me Then I order an iced coffee and they give me a hot coffee i told the worker and she ignored me
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November 2022 by Kim M.
The Dunkin Donuts thats connected to the Mobile Gas station at exit 19 used to be so good, so friendly and so fast. The last 6 months its been horrible. The service is bad, all the employees either have an attitude when you ask a question or they just shove your food and coffee out the window and walk away. The last "3" times we have been there they are always out of half their products so it forces you to order something else. The last time we went we drive away because they didn't even have a plain donut! If I do get a response from this review and I read "It's because of Covid!" We will never go to a Dunkin again! The attitudes are not caused by covid and when the surrounding Dunin's are better and have products, that's not because of Covid! Its out of our way to go to the others but, they are nicer, friendly and always have what I order. We ordered from the app when leaving for a trip, paid for it, went to pick up our order and they didn't have the donuts I ordered on the app, the answer from the employee is I could come back tomorrow to get a refund!!! Seriously?!
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October 2022 by chriscN8604UW
Only selling 1 "spider" donut per person. Common really is this a bait and switch? DD trying to pull a false scarcity. Like they can't make more of that type of donut. Selling them as singles so the munchkin on top doesn't cut into the profit margin. BS.
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October 2022 by Atishin Sadaf
When you pay for something you’d expect to get the whole thing. Coffee shortage going on or something? Only reason for the review is because it’s the 3rd time they’ve filled it like this.
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September 2022 by Lisa
Terrible service! Boy with brown hair, blue eyes, looks to be 16 or 17. Messed up order, went back, messed up order again! What the heck. Won't be going to this location again. I'll go to Starbucks where they are nice and the coffee and order is done right.
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July 2022 by Jacob and Adam's Adventures
Follow us on YouTube, Instagram and Facebook for more adventures ?The employees are super nice. Help us to choose the food we were looking for. We are from Canada so we are not use to eat there.