Car Glass Repair in Queensbury, NY

“Updated review, original below.

After finally getting my new windshield in and it not being broken, the installation when seamless! The service was fast and the replacement seems to be of high quality! It’s been about a week since the replacement and there have been no issues. Very happy with the service!

Original review
I noticed a chip in my windshield on Father’s Day. So, I scheduled a repair. Turns out it’s an old repair they can’t fix again. Needs a new windshield. Okay, no problem. I get set up with an appt for 7 days out. I get a call 2 days before saying the new windshield was damaged. Have to order another one. The day of my appointment I get another phone call. This windshield is scuffed. Have to order another one again. Good news, you’ll be all set Friday July 10th. Get another phone call this morning saying the windshield wasn’t received from their warehouse and now they have to order it directly from a vendor. Now it’s been re-scheduled yet again. And this time it’s out to July 26th. Since the chip was noticed, it turned into a crack and has grown and spiderwebbed.
Still responsible for my deductible on top of it all! How is it so hard to ship a damn window and not damage it?”

“Even though there is kind of a large window of time to when you will have the job done, they were earlier than later the two times. They were professional and the texts received were fantastic; when they were on their way, when the job started and ended. I highly recommend Safelite!”