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October 2024 by Kathrine
I don’t understand the negative reviews about this place. Everything on the website was clear about pricing and booking appointments. I booked mine online and was seen next day. I scheduled a physical to get my cat spayed. Two days later I was booked for her surgery. Everyone was extremely helpful. From the woman at the front desk to anyone else that handled my cat. After her surgery, I was unable to pick my cat up due to work so I gave them a call ask if someone else can get her for me and they were very accommodating regarding my situation. Today, they called me to follow up and make sure my cat was doing well after surgery. Great people, amazing service! Thank you guys again.
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September 2024 by marlon alexander silva caceres
The customer service is terrible, I called to find out prices and information about the services and the person on the phone told me that he doesn't know, that I should look on the page because all the information is there, after I complained about the bad service he gave me the information in a very rude way, I don't know what kind of people they hire in these places, but they should hire human people and at least trained to deal with people.
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September 2024 by Mia Guzman
My grandpa took in a stray cat in May 2024. We took her to this facility to get spayed. My dad was there when the clinic staff said it was a low risk. My dad gets a call saying the cat has passed away during the procedure. My grandparents Aunt and my parents along with me meet up at the clinic. The vet was very disrespectful to my parents and did not do a blood test before the operation and tried to say my dad signed a paper that said he did not want them to do the blood test but when looking at the form there was no mention of the blood test written in it. After being called out by my mom she continued to try and defend herself and continued to put the blame on others. When she got desperate she mentioned that the kid(me) should not be in the room to hear his conversation. That day we lost a member of our family due to medical malpractice and incompetence. Don't give this place your money since that is the only reason the vet does this job
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July 2024 by Cece
this place is horrible!! Don’t give this people your money, I went with my mother bc she doesn’t speak English and they treat us ok. but when she went alone they treat my mother super bad the receptionist the old lady was so mean and racist!!! She couldn’t hand the docs at her hand and left them at the lobby telling my mom to go find them while she was just sitting them being LAZY! my mom couldn’t find the documents by her own and ask for help, but this lady just ignore my mother and didn’t open the door!!!!
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June 2024 by Juliana Altamirano
The new asistente at front desk was very helpful and kind had the patience to deal with my first viste with them and how to go about it! Plus he speaks Spanish that loved that the can help people whom don’t speak English that well! On top of that very eye candy ?
They worked on my cats that have a breathing problem and guided on me on how to handle his asthma attacks! The care they handle my baby’s was the best they really do love there animal’s patient here , do recommend such a great experience after all! ??
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June 2024 by GaijinJosh
Honestly, it was such a great experience. The front desk was honest, quick & professional, including her assistant. He was so gentle spoken & kept us at ease for our first time. Would 100% come back again. My family loves them!
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June 2024 by Mei-ling lee
The way that they make you feel when you are in desperate times is absurd. The condescending tones, the failure to call back when they promised a call back. It’s my second visit during Covid they were happy to help and super friendly I’m assuming because of the slow down on business. I used the doctor Nora Katrina with my pet travel then. Will I ever again NO she makes you feel so small like literally bought to tears when she talks to you they have no professionalism her or her assistants. Words like “Like I said” and “AGAIN” When they didn’t even repeat themselves like where are we in a professional or street setting? Disgusted. Then to make matters worst after I called to see what was going on and why I didn’t receive a call when they were getting ready to close she places me on hold waits a while to say oh the doctor left for the day. The size of this office is so small that if a Yorkie walked out you’d know how you didn’t know the doctor left for the day??? If you want a international travel I suggest you think twice before using this office they are UNPROFESSIONAL and will NOT help you to any professional standard! Oh let’s be clear on the response being the doctor wants to respond once again condescending I called the number you have listed on your website NOT an emergency line so BE HONEST and I didn’t call 24-7 you asked me to call the place of travel and the doctors were telling me something different than what you were telling me being that this is NOT MY PROFESSION AND YOU are getting paid ALOT of money to just simply send a paper in to the USDA I called cause YOU said to call “them” on “A holiday” so it’s good for others to work and NOT YOU??? Oh and let me add this too when we walked in you didn’t even acknowledge my pet what kind of veterinary doctor doesn’t even touch the pet or acknowledge the pet? Until we walked out and you said oh he’s cute. Miss me with the condescending and nasty attitude Ms. Katrina
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April 2024 by Anita Hovsepian
Secretary is friendly , I came on time always available for my dog
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April 2024 by Gosperro •
This vet in queens is simply the best. They handled my anxious cat with so much patience and love.
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March 2024 by Alicia Refuse
Took my cat to get neutered and the clinic was nice and very reasonable with their price made my cat feel safe thank u
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March 2024 by Suin Chowdhury
The USDA accredited vet was amazing with my parrot. Knowledgeable and friendly staff provided exceptional care.
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March 2024 by Анжелика Скачкова
The local animal dermatologist was a godsend for my rabbit, offering outstanding care and deep understanding.
A USDA accredited veterinarian delivered remarkable service for my parrot, showcasing high skill and a friendly team.
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March 2024 by Вера Тарашкевич
The dermatology veterinarians provided exceptional care for my cat. They were both professional and deeply compassionate. Thank you very much
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March 2024 by Хатьфу хД
This animal vaccination clinic near me went above and beyond for my cat's shots. Efficient and gentle, exactly what I needed.
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February 2024 by Eldar Badal
«Took my pup for a vaccine at a Queens vet. Quick, caring, and close by!»
