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December 2023 by Logan Crane
I hired Trusted Moving after seeing positive reviews from other moms in the UES moms group. Had a great experience from the quote process to final delivery. What I particularly appreciated about the process was the upfront quoting process. Rather than filling in a generic box count estimate that generates a quote, Dimitry did a virtual walk through of my apartment to assess time, cost and packing supplies. All of which was done easily (with no lift to me) and accurately (the cost came to the price quoted, the packing materials was accurate). Would highly recommend.
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December 2023 by rafael beco
We made a game time decision to move within manhattan and Trusted Moving was able to accomodate our packing and moving request on short notice. They packed everything up for us and moved us in one day. Not a single thing broke and there was zero damage. We have really nice furniture and expensive glassware and I could not have been happier with the way they handled our belongings. It was super easy to coordinate with the owner of the company and schedule our move day. The movers were super reliable and professional. Highly recommend Dmitry and his amazing crew.
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December 2023 by Sarah Daniarov
This company is excellent! I really recommend them to anyone who is moving. They were efficient , very easy to talk and careful with our furniture. I used other moving companies and this one was the only reliable one.
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December 2023 by Ahmed Farah
They over charge and then they don’t show up on time also worst customer service ever. They never secured the boxes properly some of my items broke especially my mirrors. I would advise anyone not book these scammers. Save yourself the trouble, headache and especially your money go elsewhere
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December 2023 by Anahid Kabasakalian
Untrustworthy Movers!I had a terrible experience with this company. There were 3 movers. 1 lead, 2 under him. The 2 were nice but inexperience.The lead was a jerk. Multiple things broken. The lead lied to my face about what was broken, saying they were broken before the move. He lied about a number of things. It was incredibly insulting. There was a video tour of my apt before the move. Dmitry told me they had moved multiple apts that were more cluttered than mind, that the move might take 2-3 work days, which I was fine with. I later learned that the lead mover told Dmitry my move would be done in 2 days, so they scheduled another move the next day, and ended up a lot of stuff in my apartment. They had no idea how to pack pictures, multiple pictures broken without any apology or attempt to compensate me for damages. They charged $250 daily for a move of five blocks. They left a large solid wood standing armoire outside my new apt, saying they couldn't fit it in and that it couldn't be taken apart. In my previous move, Piece of Cake took it apart and put it back together. My futon frame was also left outside. I watched it get put into a garbage truck and get squashed. The boxes inside the apartment were piled in a random ridiculous way with smaller boxes under bigger ones, so if you moved something, you'd be afraid the whole pile was going to come crashing down. The whole move was about $1500 more than the original quote. It ranks up there with one of the worst moves I've had.
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December 2023 by gabriella matatova
I almost never write reviews but I had to. I cant rave enough about how utterly amazing and efficient this company and the movers are. Dmitry and his team truly went above and beyond for our move.
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November 2023 by Svetlana Kim
We were extremely nervous about our move and Trusted Moving NYC were very professional, respectful, efficient, and our belongings arrived in excellent condition. We highly recommend Dmitry and his company!
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October 2023 by Marc Vermut
Dmitry was terrific. Fast and careful, the load went smoothly and he made sure boxes and furniture went to the right place item by item at unload. He was very proactive during the entire process. I recommend Trusted Moving unreservedly. He also wound up moving a large dining table and chairs for us to a separate location.
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October 2023 by Vivian Mohallem
Amazing job! They are very responsive and easy to communicate. Affordable pick up and drop off. Everything carried and delivered with care and organization to the storage. Very punctual. Gentle and responsible driving. Would definitely hire them again.
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October 2023 by Jaclyn Fidler
I have only the best things to say about working with Dmitry! He came highly recommended by my local Facebook community and now I understand why! From the second I called Dmitry, he put my mind immediately at ease. His quotes are extremely reasonable, he doesn’t upcharge you and is flexible. For example: there was a huge storm scheduled the day of my move, I reached out to Dmitry with only 24 hours notice and he was able to reschedule my move, no problem, at no extra cost. I will absolutely be using him again and will be recommending him to everyone in need! 5 stars all around!
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October 2023 by rachel ann
don’t use them if you want the job finished. also broke our garage door. don’t recommend using them at all for large moves.
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September 2023 by Rebecca Levine
We hired Dmitry and his team to help move from Philly to NYC, my parents also moved the same day so it was a 2 day 2 apartment move including storage overnight. Dmitry and team were nothing short of amazing through the whole process. They worked extremely efficiently, packed everything for both apartments, and everything made it with no damage. Dmitry was very communicative through the whole move even when there were issues out of their control. We could not recommend them enough!
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September 2023 by Taylor Mason
Dimitry was a great help arranging the move. He was quick to respond and very through. Vlad and team quickly and carefully packed a mountain of stuff and brought it safely to our new home. 10/10 would recommend.
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August 2023 by dbaron78
Demitri’s 3 men did a great job and they settled my concern about hiring movers off Google. The estimate for time and money was right on. Good job men. Thank you
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August 2023 by Sunil Sharma
Super helpful and very responsive. I would definitely recommend them to anyone looking for a peaceful and hassle free move.
