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December 2025 by Rocio Castro
I had an amazing experience with Donte, Washington, and MITU at Spectrum. They went above and beyond to help me with all of my issues, worked through every complication I had, and made sure I understood everything moving forward. Being reassured about future notices meant a lot to me, and their kindness and professionalism really stood out. Thank you, I will definitely be going back to the store. 😁😁😁😁
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November 2025 by keianna m
I’ve been a spectrum internet member going on 2 years now.. last night I decided to open a mobile line in store and the process was very easy took all of maybe 20-25 mins to complete probably could have been shorter if I wasn’t indecisive on what iPhone I wanted.. anyways I’m here to say thank you donte for your great customer service and professionalism & keep up your Amazing work 🖤
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September 2025 by Drudacreator
I love spectrum store they sent out a guy this amazing tech to install new service he made it happen. Even tho the other company cut my lines for service he run a new one. He's also I cool guy they has a very real energetic vibe, they sent the right guy for the right job. And he takes safety seriously he was about to go to his truck for some safty glasses but I had a extra pear 👓📶
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August 2025 by nessy 2cutee
Fast and quick service. The smiles amazing from the staff
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August 2025 by Dondon Javier
Just came today 08/08/2025. The representative is so rude and sounds discriminating I forgot to ask her name she didn't have a name plate on her. Very bad experience. She didn't even introduce her name when opening our conversation. She shouldn't be in front desk job. She sound a little Indian or Bengale in that genre. I'm not sure how to describe her since she didn't introduced her name. Sorry for that.
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August 2025 by Kevin Hardowar
Worst internet ever have to use my phone data to get wifi in my own house, blanks out every second of the day you pay for 250 mbs but only get 5
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August 2025 by Yanko Pineda
They have little staff I went to pay for my mother's internet and it lasted 2 hours
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July 2025 by Polo Nius
Conveniently located Spectrum store. Both the establishment and staff are nice.
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July 2025 by Kat R
I went in to return some equipment. Deja (I believe) was so rude and dismissive. I was very nice. I believe in greeting someone before asking for help so I said hello good afternoon. She didn't respond, she just told me to take my things out of the bag and then proceeded to not say anything.
People who work in customer service should be trained in how to talk to clients. And if they don't want to deal with people then they shouldn't work on customer service.
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May 2025 by Md Rahman
I would give this place a 0 star rating. Went into get a phone twice, first time they said I couldn't get it. Second time they gave me the WRONG phone and unpackaged it before giving it to me.
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April 2025 by Ruben Wilson
Yeah they are good , very good , but they will also try to con you in buying other things you really don't need . But they are very good , how I know is because I am a customer and have a set up with them as well . The prices are wonderful 😊👍
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April 2025 by Eddie Badz
Very long wait very unprofessional people
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April 2025 by saadman saleh
Slow service. Too many customers and little staff. Don't come here.
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April 2025 by golam
Great service
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December 2024 by Blue Purple
Customer service very awful, they need retained
