-
November 2024 by Isabel Lopez
We spoke with Manuel. We were very grateful for his help and he went above and beyond.
-
October 2024 by Kathalina Florez
Diego and Farruh were amazing! They provided us with all the information we needed and made our transition from T-Mobile to Spectrum so easy… thank you very much!!
-
October 2024 by Susana Ip
Friendly service, not crowded.
-
October 2024 by Jonathan C
The experience at this store was very wonderful this is because went in there, and the salespeople were amiable. My sister and I used to machine to pay the bill.
-
September 2024 by Sergey L
Stuff extremely rude. Terrible location. Never again.
-
June 2024 by Theresa Anzolone
went to Spectrum today was help my a very nice lady her name was Maya she worked at a Spectrum in Queens she was very helpful my experience there was wonderful I thank you Maya very much??
-
April 2024 by John Diep
I subscribed to Spectrum Residential TV/Internet Services in Oct/2022 when I purchased my new apartment. You get to choose 15 à la carte cable channels, Spectrum throws in available local channels, and with Internet service, for $119.98 a month for 12 months. But curiously, Spectrum increased my monthly bill to $122.40 only after 4 months in Feb/2023. And I was charged $123.47 per month by Aug/2023, by Oct/2023 I was billed $128.77 per month and by Feb/2024 I am now paying $135.93 per month. So the one-star rating is for Spectrum service integrity.P.S. Pre-programmed identical generic response to all complaints and inquiries - No exception! They are useless and only to show that Spectrum can careless of their customers comments. A system is corrupt when it is strictly profit-driven, not driven to serve the best interests of its people.
-
April 2024 by carlos Mendoza
Came in there which this location is closer then the one at mall. And I notice right away most of the staff aren't or willing to help you with better options in saving a little money on your bill instead they kept offering other options but with higher numbers. I told them that you all should be retrain in serving your customers with better plans and discounts and that you give spectrum corporate a bad name.
-
April 2024 by Padraig Harrison
Am paying customer. Internet was down and wanted to activate mobile sim. Was told in store by the employee who signed me up it’s been to long to activate sim mobile (it wasn’t). So would be another 30 dollars a month on top of my monthly bill. I refused. Went to the spectrum store in Queens Mall got mobile hooked up no extra charge I would avoid this location
-
April 2024 by rahul kumar
Good deals
-
March 2024 by LL Co.
I was in the store a couple of months ago. I was greeted by a very accommodating representative., who was warm & welcoming. Thank you Mitu, for the friendly customer service, and resolving my issue.
-
January 2024 by Andre George
Visited in Queens. Service rep Ryan is Cool!
-
November 2023 by Belal Fadhel
Bad customer service ever seen, take more than hour just to return my old modem to spectrum.
-
November 2023 by Artur Ilyaev
Very weak internet $107 per month just for internet very expensive
-
November 2023 by Yuri Khaimov
Excellent service
