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December 2023 by Wanda M.
Excellent Customer Service and friendly associates . Found what I needed and more. Nice to see the store is still open.
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December 2023 by Nicholai T.
K Mart was better! It also had a Little Cesar's inside. What a commercial hub it was for the Fresh Meadows neighborhood. Make it a Target...
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December 2023 by Den Divinagracia
i went to pick up a couple things and the girl with the purple hair was so helpful!! she was so sweet and i even asked her for her product recommendations and she was so patient. they seem understaffed which would explain the store kinda messy tho
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September 2023 by senjuti das trina
Terrible customer service. Takes forever to pick up the call and puts me on hold on purpose
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September 2023 by Wenli Yu
The WORST customer service I’ve ever had with Sephora! I was there for a return. The lady asked me so many questions with a bad attitude.
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August 2023 by Jahnavi U.
My husband and I did some shopping at this store. It's been years since I've stepped in a Kohl's. This place is big with multiple floors for women, men and children's attire. We bought casual/ informal button shirts and khaki shorts for my husband as well as a story book for children. There is a wide selection for everyone and the prices were reasonable. The sales clerk told us if we opened up a Kohl's card that day we would get additional 30% off but we opted out. We don't have a Kohl's by us. However, it's good information to know if we shop here again. What I didn't like was that they didn't have multiple locations to check out your items. You had to check out your items on the main level. I think that's unique to their stores. They also need to put more visible signs for fitting rooms because it was hard to find the one.
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June 2023 by Svetlana Kanevskaya
They have terrible selection, the return policy is 60 days, but they still couldn’t make a return on my order.
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April 2023 by Jacqueline G.
Short and sweet: small selection all around, escalators out of service, quite a few out of stocks in makeup/perfume departments. Best thing about it is that they accept Amazon returns. Make sure you watch them though while scanning and get your receipt for everything. One time they didn't scan an item i was returning and i only found out when Amazon didn't receive it.
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March 2023 by NYC Traveler
I shopped at Kohl's when there's a sale.
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February 2023 by Atiya Mohamed (Tya)
The whole place was messy and disgusting. They also barely had anything available. Multiple people were standing by the register waiting for help and no worker showed up. I thought maybe it was just a bad day for the store, but no. Every time I come here, it looks so messy. It looks like no one even cleans or works there.
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February 2023 by Child of the King
Too expensive.
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February 2023 by TRUTH
This Sephora has very little inventory. On top of the lack of products, one particular sales rep named Dora will make your shopping experience uncomfortable. I will not be shopping here any more.
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January 2023 by Kevin G.
If you value your time or your sanity: Don't come here. I recently moved to area and couldn't wait to shop at a Kohl's in person for the first time! First time: I shopped and then when I got to the line I saw there was like 3 cashiers working and like 100+ people waiting on line(!!) I left the store without completing my purchases but was hopeful for future. Figured it was a odd occurrence. But not the norm. Second time: came different time and day, didn't bother shopping. Just looked at 3-4 cashiers working and over 75 people on line waiting. So I left. Third time: came different day and time, Same results Fourth time: I had to do an Amazon return and I had Kohl's cash from internet orders to use up. I went to the Amazon return area. And saw a massive, massive line wrapped around the ground floor. So I skipped the return. Saw the usual unacceptable service at the check out areas so I left. 5th time (and final time) today! New time, new day, same 100 people waiting to return Amazon packages in basement. Same 75+ people waiting to pay for items while 3 cashiers ring them out. If you value your time at all. Don't ever shop here. Don't be tricked into doing Amazon returns here either. A real shame.
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January 2023 by Simon W.
Shopping in store up at this Kohl's is always a little cumbersome. The store layout is a little messy/dated and the store doesn't seem to be well staffed. The traffic in the parking lot is sometimes aggravating especially if there is a big showing at the nearby movie theater and the parking spaces are just a little tight.If you don't have to shop in store however the experience is better. For that reason I rated this Kohl's a little higher given that I often shop online and do pickup. Self Pickup is easiest once you get the hang of it and curbside pickup when available is even better.
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December 2022 by A CheeATow
It’s great that there a Sephora store here but this is the 4th time I am here and the shelves are empty and it looks like if they don’t restock them ! And nobody I hardly around ! The photo below has been like this everytime I come to look because I normally use the Kiehls ultralight facial oil free gel face wash.Come on guys do better