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November 2024 by Brittanylee Volmar
So while I can say I’ve only shopped at this location a handful of times, I’ve never had my bag searched once, let alone twice in the same shopping session.
I came initially to return a few items (I accidentally purchased short sleeve button downs and needed long sleeve for work along with a few items that didn’t fit)and came in with the reusable bag I purchased the day before. I brought the items to the register and got my receipt for my returns. Before I began shopping for the items I needed, I asked one security guard to open the door to the bathroom for me. He said I need to leave my empty bag at his post before I use the bathroom. The bag was completely empty aside from the receipts from my return. I come out of the restroom minutes later just to see this security guard had gone into my bag and was inspecting my receipts with who I assume was a manager. She was trying to explain to him that it’s a reusable bag and I probably just did a return. She seemed nice and I explained that I just did a return and I needed to get some button downs. We laughed about it and I even said “what he thinks I’m stealing?”
I didn’t realize I was under suspicion from security for shopping with a reusable bag, let alone be subject to my bag and receipts being investigated without me even being there.
I wanted to leave after that but the manager seemed really nice and I figured the security guard was just being anal. I got two button downs and 2 pairs of slacks. I paid at the register and started heading out. Before I even made it to the door, here comes another security guard asking for my receipt. I gave him my receipt and he then told me to open my bag so he can make sure I only have what is on the receipt. He starts rifling through the items I just purchased and unprompted goes “you know , because you came in with that bag earlier”
What is the purpose of selling reusable bags if they make you a target in the eyes of security? I’m not going to go as far to say this could also be racial profiling because I’m young and black with an Afro but when you have a team of all Indian security guards who immediately look at you as a thief because of what? A reusable bag that the store SELLS? What do you call that? Even when the bag was completely empty the first time what do you call that? What was the reasonable suspicion for looking at my return receipt while I’m in the bathroom? Sneaky and weird security man.
Im so disappointed. I will say, the manager and the register girl Skye were very pleasant. The staff at primark stores usually are. I have never had this happen before. I also usually go to other locations. I will say, have some sensitivity training when you hire certain people after opening a store in a predominantly black neighborhood.
Spent over $200 in two days there. Will not spend money here again.
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November 2024 by Heidy Deras
Not bad, super good prices, very nice clothes
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November 2024 by Cristian Pablo
Affordable prices, very good items, you find what you need, it is one of my favorite stores, recommended
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November 2024 by KG KG
Great shopping
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November 2024 by Samsul Khan
Very good price and lots of good collection in one place _happy shopping.
Lovely ?
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October 2024 by Marco Llivizaca
I liked it because you find clothes for everyone, big and small.
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October 2024 by RAFAEL ETWAROO
Great value for money
. Wide variety, quality products. Excellent service
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October 2024 by Alberto Yp
excellent
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October 2024 by Carolina F
First time ever in a primark is nice & clean, price are very reasonable & noticed they have a good selection on recycled clothes which is perfect ! Definitely coming again.
SHOUT TO THE SECURITY GUARD WHO ALSO APOLOGIZED TO ME BECAUSE UPON ENTERING A CUSTOMER WAS RUDE AF. Give him a gift card ! THANK YOU AGAIN ! ?
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October 2024 by M BUBBLES
Customer service on point
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October 2024 by Sofia Toledo
I love Primark. The location is clean. Never looks a mess and can find stuff in sale. But this location is picked through most of the time. It’s hard to find anything in an XXL here. Although this last time I went I did find more extended sizes. Also Their bathroom is extremely unreliable. So if you need to use the bathroom you can count on it being out of order 90% of the time.
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October 2024 by Ibrahim Hassan Ibrahim
Affordable prices you can find a little bit of everything for
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October 2024 by Carol
Good quality
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October 2024 by Stephanie
Left marshall and came here awesome store clean bathrooms attentive service great prices bigger store will return soon
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October 2024 by morell nelson
Spacious clean easy to navigate prices reasonable has lot of cashier
