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“This was my first time to go to the post office to send express delivery. After queuing for about 5 minutes, it was my turn. I was a little nervous because I only knew a few simple words in English, but the staff who received me was very patient and carefully told me to pay attention. First thing, I noticed the sign on his chest said BOB, thank you, I will definitely go there again if necessary.”
“I come to drop off packages every once in a while and have had good experiences. My packages arrive to the destination around 3 days after drop off so very standard and professional. The post office is small, but the clerks work very fast to accommodate everyone. I haven't had any issues so far. They have been lovely so far.”
“I was nervous to go to this location because of all of the bad reviews, however after my pleasant experience I felt compelled to right one. I worked with Susanna Who is very patient kind and helpful. I had a couple of questions regarding the shipping of my envelope and she answered each one and helped me through it together what I needed. I also observed other representatives Helping customers and they all seemed helpful and efficient. I’m not sure why there are so many bad reviews for this location. However, I have nothing but great things to say and will be back. I came in on a Saturday late morning and was in and out in 15 minutes even with a line in front of me!”
“It's really sad when you see the USPS places get such low ratings. I get both sides of the coin. There are some folks working in other postal offices who are not cut out for customer service jobs.At the Glen Oaks postal office, they have the highest rating I would gather anywhere in Queens. The employees here are amazing. They work so hard and are polite.Just make sure you do your part as a customer following the rules and the transaction should go through easy.Keep up the fantastic work, Glen Oaks postal service!”
“I can't understand why there is a bad review? I went to mail my passport today and I had a great service experience; and the two black guy at the window were very friendly and professional. Nice place, should come here again next time if I need mail some else ?”
10:30AM - 7PM
4120 A College Point Blvd 1 Fl, Queens
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“I have been using New York Paopao for express delivery for several years. From when the store was still on Northern Avenue to when it moved to University Point, it has been a trustworthy courier company. Although the address has been moved, fortunately the store clerk has not changed? It has always been the same female store clerk. She is very efficient and moves very quickly. Whenever you have any questions about logistics, just ask her and she can give an effective answer very quickly. , she remembers so much trivial information about international logistics clearly, which is great. Every time she helps me handle express delivery, I feel at ease.
What impressed me deeply was that one time the store was very busy. There were people exchanging RMB, several people were sending international parcels at the same time, and there were also people coming to pick up parcels. She was able to handle everything in a short time, showing her professional skills. It’s really worth appreciating ? (At that time, there was a guy from the Northeast who assisted her, and that guy was also very good)
I am really pleased to see that New York Paopao has more and more retail outlets at home and abroad. I hope that New York Paopao will become more and more developed, and the bosses and employees will get better and better!”
“Janice has been most cooperative and friendly at window. Received most Amazon packages delivered here. To P.O.box customers. Better to pay your bill at window. Had my check lost once thru mail.”
“My most recent interaction (July 2024) was with a nice woman behind the window. I had some issues with the stamp machine, party user error and part machine error). She came out behind the window and spent some time helping me out. There was only 2 people on line fyi. She was nice helpful, competent. That's all I ask for.”
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“Came here on a wing and a prayer to get passports for my children. I noticed a sign stating they were short staffed and were not processing any passports today. I decided to take a chance and ask. I was in luck. Marion told me he could help but he has to take care of the packages and mail first. And if I didn't mind waiting a bit he could help me. I was so appreciative. He was patient and kind. I'm so happy he was able to help us. Great customer service!”