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December 2023 by Brian Reilly
Staff was very friendly and professional. Made for a very pleasant experience. Would recommend over urgent care facilities I have been to for myself and with others
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November 2023 by Evan Russi
I was very impressed with this place. Staff was friendly and professional. I walked in with no appointment but was helped immediately by the receptionist who was very friendly. I also love how the sign in tablet sends a link to fill out the paperwork to your phone. I waited only ten minutes or so before being led to a room where I was seen right away by the physician's assistant and doctor. Not as important, also worth mentioning that the interior of this place is very nice (wood paneling, glass doors, etc.).I've visited a number of different urgent cares over the years in different cities, and have had experiences ranging between mediocre and terrible. This however, was a fantastic experience.As a local, I'm happy to know that this location is here.
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November 2023 by Bill Logan
I arrived 15 minutes before my appointment and waited less than 5 minutes. The attendant who gave me my Covid test was thorough and friendly. After a few minutes, the NP came into the room, told me the test was negative, then gave me a flu test and listened to my lungs. Everyone was very pleasant and thorough and treated me with a great deal of kindness, as always.
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November 2023 by Pamela Khanna
I did not have to wait. Clean. Professional. Open late. I did block my appt on line but for some reason it did not work. The only thing they didn't take my temperature but guess they didn't need to since they looked in my throat and said it was a virus and no meds were needed. The best part was they dud covud test right away since I had been traveling and due to my age
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November 2023 by David Alelishvili
Stay away from this place. The doctors can never answer any of the issues related to what you describe. Lastly, if your insurance declines a portion of the bill, they come after you with unrealistic fees and nobody including management ever follows up with you to discuss the bill you were send.
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October 2023 by Emmie Villamor
I just went here yesterday. I probably have been here 3 or 4 times over the past 2 years. It is always a good experience. Everyone is nice. Each time I always remember GERARD. He is super nice and helpful and very positive. Also it was my first time to be seen by PA Hercules- I thought he was better than most doctors. He is very thorough and explains instructions well.I hope Northwell will recognize these 2 outstanding employees and give them a raise or promotion!!!
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October 2023 by M BS
Ugh no. I needed an X-ray and went at like 8pm to get one. They were like, yeah, our radiologist isn’t here, did nothing for my discomfort, told me to come back the next day and charged $575. City MD charged me $300 the next day, X-ray included, got me pain meds and set me up with a specialist. You tell me which is better
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September 2023 by Lauren Weimer
From reception to triage to my actual exam, definitely a pleasant experience. I had tested negative for covid a few days earlier but my symptoms were getting worse. The PA Christina was very thorough and suggested I get another PCR done. I’m so glad she did because I tested positive. I avoided spreading germs any further and now I’m resting in isolation. Late night hours made things so convenient as well. Highly recommend.
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August 2023 by Eva Zhu
This place is the warmest place I have ever been! I took my kid there once for vaccinations once for coughing and fever. All staffs are nice and friendly. They gave my kid stickers to calm him down.
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August 2023 by Feng Chen
I spent more than hour there and went to the pharmacy. I waited in the pharmacy for a long time. They didn’t send the prescription until I went back to ask resend. And the prescription is an expensive pill. I ended up wasting more than two hours! The doctor must have something wrong!
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July 2023 by Destinee Clarke
The staff and physician Dr. Hercules were very understanding to my symptoms, listened to me and helped me to figure out what was wrong. I felt terrible for coming in so last minute and close to closing but everyone treated me with care and compassion!
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July 2023 by Aaron Saltzman
I am a pilot and was on a layover when I needed late night emergency care for a sudden painful ear infection (they were open until 11pm.) Very helpful staff all around. They were all incredibly kind and took time to help with check in, finding a nearby 24-hr pharmacy within walking distance, and patiently answered my questions. The PA gave a thorough exam and took the time to get a good picture of what was happening with my health. Everyone in the office was just caring and helpful with good attitudes and work ethic. Very impressive for an urgent care clinic, especially during a visit at 930pm on a weeknight.
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July 2023 by Caren Xue
I felt everyone in their office was courteous and caring, the waiting time is reasonable (35 mins in the lounge) considering I'm a walk-in patient. It will be great though when checking out, the staff could remind me where I can find a summary of the visit.
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June 2023 by Caroline Statman (caroleedsnewyork)
It was a great experience considering how much pain I was in. My foot was bruised, very swollen fractured and extremely painful. The staff from the receptionist, nurse practitioners, X-ray technician basically everyone there who I saw could not have treated me any better or make my visit any more comfortable they were fabulous. They were kind, compassionate, helpful and knowledgeable.
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June 2023 by Ferney1c
I was seen quickly and the medical professional (a PA or an actual MD) seemed knowledgeable. They attacked my problem using two methods of treatment. What they prescribed seems to be working. I'm getting better.
