10:30AM - 7:30PM
4506 46th St, Queens10:30AM - 7:30PM
7302 Northern Blvd, Queens“I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.”
“I dealt with Mario at this location today, he was VERY friendly and helpful. He did everything in his power to help me. The People on the phone however....that's a story for a different review. If I would like AT&T I'd go back to this store and deal with Mario - KUDOS !!!”
“I had the most amazing experience today. Learning about my options with all of the most up-to-date technology. Not only was this a highly informative experience. I also was able to purchase a new phone and other accessories that I would not have been able to purchase anywhere else for this price. The patience, kindness, and the customer support or so genuine but I had to take a moment to leave this feedback. Thank you John for your professionalism.”
““I recently visited the Verizon Wireless store near where I live, and I must say, the service was exceptional! From the moment I walked in, I was greeted warmly by the staff, who were all friendly, attentive, and eager to help. The representative (Andy) who assisted me was incredibly knowledgeable and took the time to understand my needs, ensuring I got the best plan and device for my budget. They patiently answered all my questions, guided me through the setup process, and even provided tips on how to get the most out of my new phone. (Saved over $30 per month for my parents plan with quick consultation).
What stood out the most was their dedication to customer satisfaction. I never felt rushed or pressured into making a decision, which made the entire experience stress-free. It’s clear that the team here is committed to providing top-notch service, and I truly appreciate their professionalism. I left the store confident in my purchase and will definitely return for any future needs. Highly recommend this Verizon store!””
10AM - 7PM
13207 14th Ave, Queens“I went in for questions about the wifi service and was helped by Binny. He was extremely helpful and informed me with all of my options . Once I decided to purchase he walked me through it all step by step with ease .”
“Wow. This is the spot. I came from another state trying to look for a phone. Not only did they give me a NEW A54, they gave me a custom case that was my style. Coming from T-Mobile, this service is far superior. Always full signal. 5G everywhere. Cricket Wireless #1!”
10AM - 7PM
3638 Union St, Queens“Came here to fix my sim card issue on my new phone, Jeff helped alot, provided excellent service. And comparing to the other verizon store nearby, the other store didn't help at all, like nothing at all. I'm glad I came here to ask for a second answer.”
“Went to purchase wholesale mobiles . Best service, best prices and best customer dealing with multiple options when you purchase anything. They satisfy you with everything you ask. Will visit again.”
10AM - 7PM
6943 Grand Ave, Queens“I had a problem with my phone, SIM card was not connecting. Received service with smile and very professional. Highly recommend Verizon store in Maspeth on Grand Avenue.”
“I had a great experience upgrading my phone here!! Shem was great and even took the time to help transfer everything to my new phone. 10/10 recommend this place for all your AT&T needs!”
“Went in for a phone case and everyone was friendly and knowledgeable. The prices were very reasonable. Will definitely be back to try their oils/perfumes. 100% recommend”
“Came for a replacement screen. They included discounts on everything I was looking at and gave me a free case and screen protector all while being the best price compared to other stores”
“Chris is the BEST AT&T customer service rep and salesperson I’ve ever met. I’ve probably been with AT&T for 20 years now or x longer and I have only great things to say. He has always helped me get the best deals (if you just ask) and save me money. Pop into the store and you’ll be surprised at all the knowledge and superpowers he has. Deals are always changing and it’s best to stay informed.”
“great staff, friendly, prices are fair… been here a couple times and they took care of me .. last time i had a issue with a update for ios 18 and my screen went black, i thought it was definitely going to require a new screen but it end up being a short.. repaired it for nothing! So i left a tip.. moral of story.. they could of lied & replaced my screen and charge me a couple hundred.. thats why i always recommend this place to everyone .. hard to find honest people in the world”
“The service was what my family and I needed. Questions were answered and the information shared enable my family to get the desired devices and services warranted”
“Extremely honest this is a store u can trust agent Naomi was very polite and pleasant and anxious to assist me I was very pleased leave there very happy visit this store for any phone issue”
“Very good service, the girl is quite patient and very cheerful, she helped me a lot and they have good prices. I highly recommend her. I think her name is Shirley, excellent attention.”
“You are kind and there are always a lot of things I don’t know.If you stop by often, I will tell you about the phone in detail.Please let me know your settings.”
“I tried Verizon (on Steinway) for a screen protector and case for my iPhone XR, which of course they didn't have! All I wanted to do was update the look of my phone, as it works well and suits my needs, The gentleman who was working in the store was VERY courteous, friendly and knowledgeable, PLUS he had exactly what I needed AND the pricing was extremely reasonable! He willingly obliged by carefully fitting both the protector and cover, and I left the store within 10 minutes, a very satisfied customer and feeling like I had a brand new phone in my hand. By local, support local, this gentleman needs and deserves YOUR business.”
“Kari, we are a super kind girl and very very patient. Thank you for your service. You are the best in my entire life. That's why I bought and brought someone else. Thank you.”
“Nick was very patient and professional. Despite the fact of being very busy he still took the time with every member of my family to make sure our phones were set up correctly. Thank you!”
“Thank you Tapu for your professionalism and outstanding customer service I received.
I'm loving the iPhone 16 pro upgrade!
Highly recommend you go see Tapu!”
10AM - 7PM
37-27 Main St, Queens“I had to return Fios equipment. The Verizon agent was professional, friendly and quickly scanned the items, gave me the receipt and I was done 1-2-3!
Thank You!”
“Customer service sure is the top priority here. I had lost my phone with all my contacts and everything. They not only helped me get my number back also help me set up my new device which is much better and faster than before. Thank you so much for the patience to help me get things done. My phone mean a world to me. Thanks a lot!”
“I appreciate their help ? because they're are very hard working persons and very polite and respect the customer and make me feel happy...and comfortable...”
11AM - 8PM
4310 Broadway, Queens“I fatally dropped my phone today and didn't worry. I had done the same last year and this store was incredible. The customer service here is tremendous. I highly recommend this store.”
“This is the store to go to, I was there a couple days ago and Nelly helped me, she transferred all the information and made sure that I happy with everything. Thank you”
“Very thankful for Denise helping me. She went above and beyond to help me with my concerns and any additional questions I had.I would definitely recommend this location and will also be coming back on the future.”
“Usually when one thinks about a mobile / wireless store, feelings of dread and "getting ripped-off" are evoked. I recently lost my phone in Colombia (on vacation) and had these exact same feelings as I walked into this Verizon location on 46th street in Sunnyside. Adrian and his team immediately put my mind at ease and explored all possible options to 1) not only get the cheapest (and most appropriate) replacement possible, but also 2) took the extra time to ask what my needs truly were. After about 5 minutes he presented several options and we proceeded with the one that I selected. I was truly happy with his team and the level of service they provided - I wish ALL Verizon locations were like this!!! It's rare in business to come across individuals who genuinely just want to help you out - Adrian and his team are that rare breed that exemplify these values - they really just want to help you out. I am very grateful I chose this location and extremely lucky to have met them. Highly recommend for anyone looking for excellent customer service, down to earth business people, and really an excellent cell phone (and plan!)”