10:30AM - 7:30PM
4506 46th St, Queens10:30AM - 7:30PM
7302 Northern Blvd, Queens“I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.”
10AM - 8PM
88-22 Jamaica Ave, Queens“I dealt with Mario at this location today, he was VERY friendly and helpful. He did everything in his power to help me. The People on the phone however....that's a story for a different review. If I would like AT&T I'd go back to this store and deal with Mario - KUDOS !!!”
““I recently visited the Verizon Wireless store near where I live, and I must say, the service was exceptional! From the moment I walked in, I was greeted warmly by the staff, who were all friendly, attentive, and eager to help. The representative (Andy) who assisted me was incredibly knowledgeable and took the time to understand my needs, ensuring I got the best plan and device for my budget. They patiently answered all my questions, guided me through the setup process, and even provided tips on how to get the most out of my new phone. (Saved over $30 per month for my parents plan with quick consultation).
What stood out the most was their dedication to customer satisfaction. I never felt rushed or pressured into making a decision, which made the entire experience stress-free. It’s clear that the team here is committed to providing top-notch service, and I truly appreciate their professionalism. I left the store confident in my purchase and will definitely return for any future needs. Highly recommend this Verizon store!””
“Wow. This is the spot. I came from another state trying to look for a phone. Not only did they give me a NEW A54, they gave me a custom case that was my style. Coming from T-Mobile, this service is far superior. Always full signal. 5G everywhere. Cricket Wireless #1!”
10AM - 7PM
13207 14th Ave, Queens“I went in for questions about the wifi service and was helped by Binny. He was extremely helpful and informed me with all of my options . Once I decided to purchase he walked me through it all step by step with ease .”
“I had a great experience upgrading my phone here!! Shem was great and even took the time to help transfer everything to my new phone. 10/10 recommend this place for all your AT&T needs!”
10AM - 7PM
3638 Union St, Queens“Came here to fix my sim card issue on my new phone, Jeff helped alot, provided excellent service. And comparing to the other verizon store nearby, the other store didn't help at all, like nothing at all. I'm glad I came here to ask for a second answer.”
“Went in to replace battery in Apple laptop; Noor was very friendly and helpful. They did not have the battery in the store so had to send it to another location; but Noor expedited the work and got it back the same day. Good customer service.”
10AM - 7PM
15927 Northern Blvd, Queens“Chris is the BEST AT&T customer service rep and salesperson I’ve ever met. I’ve probably been with AT&T for 20 years now or x longer and I have only great things to say. He has always helped me get the best deals (if you just ask) and save me money. Pop into the store and you’ll be surprised at all the knowledge and superpowers he has. Deals are always changing and it’s best to stay informed.”
10AM - 7PM
6943 Grand Ave, Queens“I had a problem with my phone, SIM card was not connecting. Received service with smile and very professional. Highly recommend Verizon store in Maspeth on Grand Avenue.”
“This store has the best service in New York. Kari is great, charismatic and kind. Excellent attention here, couldn't be more happy with my new phone and unlimited service. I am also paying less a month for a government discount!! Awesome!!!”
10:30AM - 7PM
168-30 Jamaica Ave, Queens“For over two decades, Roma has been a cornerstone in the community, consistently delivering top-notch service. Their expertise breathes new life into my shoes, making them look and feel brand new every time.”
9AM - 7:30PM
3539 Junction Blvd, Queens“Very good service, the girl is quite patient and very cheerful, she helped me a lot and they have good prices. I highly recommend her. I think her name is Shirley, excellent attention.”
10AM - 6PM
40-03 Bell Blvd, Queens“I was told to come here by my sister to fix my IPhone...the microphone and speaker when making calls were not working. They fixed it under 45 minutes and at a reasonable price! I highly recommend this place for your repair needs! I will definitely be back in the future.-Joey”
10AM - 8PM
43-47 44th St, Queens“I tried Verizon (on Steinway) for a screen protector and case for my iPhone XR, which of course they didn't have! All I wanted to do was update the look of my phone, as it works well and suits my needs, The gentleman who was working in the store was VERY courteous, friendly and knowledgeable, PLUS he had exactly what I needed AND the pricing was extremely reasonable! He willingly obliged by carefully fitting both the protector and cover, and I left the store within 10 minutes, a very satisfied customer and feeling like I had a brand new phone in my hand. By local, support local, this gentleman needs and deserves YOUR business.”
“You are kind and there are always a lot of things I don’t know.If you stop by often, I will tell you about the phone in detail.Please let me know your settings.”
“Customer service sure is the top priority here. I had lost my phone with all my contacts and everything. They not only helped me get my number back also help me set up my new device which is much better and faster than before. Thank you so much for the patience to help me get things done. My phone mean a world to me. Thanks a lot!”
11AM - 8PM
4310 Broadway, Queens“I fatally dropped my phone today and didn't worry. I had done the same last year and this store was incredible. The customer service here is tremendous. I highly recommend this store.”
“I love this store. Nick is super helpful and patient. They also offer great deals for iphone SE while you switch from other company! It did save me alot of money:)”
“Very thankful for Denise helping me. She went above and beyond to help me with my concerns and any additional questions I had.I would definitely recommend this location and will also be coming back on the future.”
“I love this store, Allisa is very helpful and sweet. I go there to pay my bill every month and she always updates me with the new promotions and deals. the best customer service and great phone deals”
10AM - 8PM
107-31 71st Ave, Queens“I came to Mr. Fixsmith looking to fix a headset. A tiny (and I mean really tiny) screw had fallen off and one of the earpieces was dangling hopelessly. Steve took his time to go over his collection of screws to find one that could 1) be the right size, and 2) be possible to insert in a hard-to-reach space between the earpiece and the rest of the headphones. He took his time, found the right screw and manage to tightly secure it. As frustrating as the search for a screw could be, Steve remained very friendly and helpfully answering my questions. It was a pleasure meeting him.
These are the type of repair shops that are woefully needed in Forest Hills (instead of more bank branches and chain coffee shops). The service is very dedicated to the needs of small retail customer which are not met elsewhere. I will definitely return and recommend the store. Thanks!”
10:30AM - 6:30PM
144-42 Jamaica Ave, Queens“Shout out to Kevin for helping my boyfriend and I get new phones. Kevin helped me switch my phone number over to Cricket and join my boyfriend's plan. He helped me pick out a case, transfer my personal info from my old phone to my phone, and did the same for my boyfriend. Kevin even helped me set up the Max that comes with my new, unlimited plan. Kevin picked out and placed my glass screen protector on my phone. I upgraded to the Samsung Galaxy 23 FE. My boyfriend upgraded to the IPhone 14. I will definitely be doing more cellular business here. I strongly recommend shopping here and doing everything phone related at this Cricket outlet.”
10AM - 6PM
19-15 Utopia Pkwy, Queens“I was past due for a phone upgrade, but was dreading the whole process. I remembered going to this location a few years ago and being happy with the service so I wanted to return. Considering I do not live nearby I initially called to inquire about the price and spoke to Lenny. I went in person (12/20/23) and ordered the phone, and while I was there we confirmed any bill increase with Verizon. He was very thorough, accommodating and friendly. A few days later when my phone arrived, I went back and they transferred all of my information. It was quick and painless. I can't recommend them enough.”
“Cricket wireless is one of the prepaid service offered. They have an outstanding selection of smartphones and cell phones, including budget phones and today’s highest-end handsets. Top plans come with unlimited data, hot spot and HBO max free. Canada and Mexico is included. Good customer service at this location.”
“Usually when one thinks about a mobile / wireless store, feelings of dread and "getting ripped-off" are evoked. I recently lost my phone in Colombia (on vacation) and had these exact same feelings as I walked into this Verizon location on 46th street in Sunnyside. Adrian and his team immediately put my mind at ease and explored all possible options to 1) not only get the cheapest (and most appropriate) replacement possible, but also 2) took the extra time to ask what my needs truly were. After about 5 minutes he presented several options and we proceeded with the one that I selected. I was truly happy with his team and the level of service they provided - I wish ALL Verizon locations were like this!!! It's rare in business to come across individuals who genuinely just want to help you out - Adrian and his team are that rare breed that exemplify these values - they really just want to help you out. I am very grateful I chose this location and extremely lucky to have met them. Highly recommend for anyone looking for excellent customer service, down to earth business people, and really an excellent cell phone (and plan!)”