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“Gregory was the first person I saw when I walked in and he helped me right away. Gregory was thorough in his questions and helped me find the right fridge. I am grateful for all of his help!”
“Tara made my shopping experience worthwhile. She was knowledgeable, friendly, and professional. I definitely recommend this location for anyone interested in purchasing a new mattress!”
“Buying a TV has never been a better experience thanks to Frank. His profession and vast knowledge of the equipment has made this purchase effortless and easy. Thank you Frank !”
“I went to PC Richards today and had the greatest experience. This salesman "Gus" was excellent and answered all my questions and more. He also helped me save some money. I highly recommend them and ask for GUS”
“Syed SR, my man he is so friendly and knowledgeable he guided me through all my boom box purchases in he show me the features of jbl boom box I love it highly recommended”
“Kendell is the man! He never made it feel like he was trying to sell me anything. He took the time to listen to my reasoning + concerns and was able to help provide knowledgeable answers and insight that helped make for an informed purchase. His transparency and candor throughout the entire process is what allowed me to trust his opinion and I knew he really cared about what was best for me. I highly recommend working with Kendell to find your sleep solution!”
“Ms. Jillian was very helpful with working with me today I’m thankful for all of her help she was very helpful with everything I would recommend this furniture place they know what they are doing here .”
“This is great store to shop for appliance even headphones. I been shopping in this store for a long time. The staff are always helpfull. I seen sales people work in this place for years which is great. Today I had issue with my Bose head phones. Since I had it for not even a month they were able to exchange it. They did not give any problems or fuss about it. Thank you!”
“I recently had a wonderful experience at this mattress store, largely thanks to Luis. From the moment we walked in, Luis was incredibly attentive, dedicating ample time to help us find the perfect mattress that suited our needs. His patience and kindness really stood out; he was informative without being pushy, always maintaining a good mood that made the shopping experience pleasant and stress-free. His expert guidance was invaluable, and we felt confident in our choice thanks to his thorough explanations and willingness to answer every question. I highly recommend this store to anyone in search of a new mattress, and suggest asking for Luis if you want expert advice delivered with genuine care.”
“I had a great experience purchasing a mattress with the amazing help of Ralph! It was a completely seamless process and he helped so much getting the mattress onto my car! Thank you Ralph and mattress firm☺️!”
“I recently purchased a mattress with Andy at Mattress Firm. I had a great experience and would like to share mine. Andy was an amazing communicator and really took the time to understand my sleep style. It's awesome that he showed me different models and helped me find the perfect bed. And to top it off, he got me a fantastic deal! That's definitely a win-win situation. I would highly recommend Andy from mattress firm to anyone looking for a new mattress.”
“I was very well received by your agent Mr. Edwards, who showed off the various mattresses and of course assisted me to finally make the right choice considering comfort and health.”
“I had a great experience at Mattress Firm with Chris H. He was incredibly patient, knowledgeable and professional. He allowed me to take my time making a decision and never pressured me with up selling. He even worked hard to get me the best deal. I went in totally overwhelmed with all of the choices and came out feeling like I had made the right decision!!! Thank you Chris H.!”
“Went in to exchange a mattress I bought at a different location but was way too firm for me. They were really helpful and told me to take my time to pick the right mattress and didn’t hover over me which was really nice.”
10AM - 9PM
7325 Woodhaven Blvd Ste 3, Queens
Mattress Stores
“Ralph was pleasantly helpful and went beyond to make sure that I was pleased with my purchase of a new bed after 20+ yrs. I definitely recommend anyone to use their services if ever needed.”
“Mia took care of us purchasing a mattress and the base. She was awesome. Very professional and very helpful. She explained everything very clearly.Absolutely awesome.”
“I had a great experience with the customer service at Mattress Firm. Melessa was friendly and helpful, making my shopping experience enjoyable. Would definitely recommend!”
10AM - 9PM
8608 Queens Blvd, Queens
Mattress Stores
“Mr. Bright was extremely patient, helpful, and professional and he and the sales staff at the East Elmhurst location went above and beyond to make sure we got the exact pieces of furniture that we were looking for.”
“I was always worried about a sore throat, but after purchasing a product here, my sore throat got better. I was very pleased with the product advice and the friendly staff.”
“Yes !! I got it before Christmas Best Mattress Store that I’ve seen at NYC a breathable matressit's nice how it doesn't change the temperature. not too hot not too warm just breathable.”
“"I had a great experience shopping at Raymour & Flanigan. The staff was extremely helpful in finding the exact style I was looking for; it was like reading my mind. They made my furniture shopping easy and smooth. Excellent service!!!”
“I cannot say enough positive things about our WONDERFUL experience with Modern Furniture on Queens Blvd. in NY. My husband and I ordered a complete dining room set including a large table, 6 chairs, buffet, and mirror, which we had seen at a local furniture store in Michigan where we live. Not only was the set considerably more expensive but the quality of service and professionalism didn’t even come close to that which we received from Carlos at Modern Furniture. He was extremely helpful and knowledgeable each time I spoke with him, and he helped to ease our minds concerning any reservations that both my husband and I had from ordering furniture through an out of state, unknown company (to us). The furniture was delivered today by an excellent service technician, name Lev, who was also kind, professional, and provided us with top-notch “white glove” delivery! We will definitely be doing more business with Modern Furniture!”
“We had a great experience with Gothic Cabinet Craft. They built a custom loft for us that we designed -- with stairs, storage underneath, and a murphy bookcase door. It turned out beautiful and they worked closely with us to get all of the details to our liking. The installation was also great - everyone was very professional and considerate of our home, and they did a great job. We've gotten so many compliments and are so happy with the loft.”
10:30AM - 8PM
30-15 Steinway St, Queens
Mattress Stores
“Ordered bed through Urban Furniture and couldn't be happier . I ve been on and off messaging, stopping by to check, shopping around and by far they were the best to buy from. First I contacted John in October and had all info texted to me - then it took some time ( we were away) and once we were back - he remembered us, out order and guaranteed delivery within 4 days. Bed delivered on time , assembled quick. ( Sign of professionalism). Even though I had some concerns- they came very next day just to make sure - I m happy and my concern is design of a bed !! Super happy with experience and well definitely be back again.”
“I’m writing a 2 part review based on my experience with the representative that sold me the mattress and based on my experience with the companies deliver service.1. The representative that sold me the mattress was Catalina, she was great.. kind, patient and professional.. she went above and beyond to help me pick out the right mattress and frame. So I have nothing but good things to say about my initial experience with sleep number based on my interaction with Catalina.2. The companies communication methods need improvement…I went into the sleep number store on March 15, 2023 and made my purchase (close to $5,000)…I was scheduled to receive my mattress delivery on March 27 (two weeks later.)… I was told was the usual time frame.. I was ok with that…but when my scheduled date came.. there was no show no call on behalf of sleep number… I waited 4hrs(9am - 12pm) and they never showed. I was rescheduled for Thursday. 30th between 9 AM and 12 PM…. and at 11:30 AM I received a call from sleep number stating they were not coming because the merchandise was not on the truck…… Once again I was rescheduled an entire week later to Saturday, April 8, 2023 between 9 AM and 12 PM… finally at 10:45 AM the mattress and bed frame arrived.My experience has been one of frustration and great annoyance…taking days off and many hours lost for nothing has left a bad taste in my mouth.Sleep Numbers reputation along with the cost of the mattresses should come with a higher level of consideration for the customers time, and money. While my issues were resolved by the many customer service representatives that I spoke to over the phone I wish that my experience would have been a better one.”
10AM - 6:30PM
40-24 College Point Blvd Suite B221, Queens
Mattress Stores
“Sales person is well experienced, gave accurate pricing, leather on sofas are a good quality. Delivery and set up was done on time and quickly. Ask for Elaine Chew.”
“This is the hidden gem you were searching for. Maxwell Furniture has been around a long time and it's evident why. The quality of furniture, above and beyond customer service and an owner who treats you like family is what you can expect.I purchased an entire bedroom set and needed a specific mattress. Joey the owner was genuinely wanting to assist. It's pretty cool to walk into a furniture store as a stranger and then walk out feeling like a family member. What a place! Go go go go - you will be happy!”
10AM - 9PM
72-25 Woodhaven Blvd, Queens
Mattress Stores
“Sales rep Gustavo was amazing.
He was so informative and helpful.
I have purchased items from this location before and never been given the amount of information I received with Gustavo.”
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“I got the Estate extra firm mattress from Suki, she has been helping me checking the inventory for such a long time and finally located one in our area. She is nice, patient and professional, I will find her again if I need more mattress. Jacky is very nice and helped me with the ordering and coordinate with the warehouse. Thanks a lot!!”