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October 2023 by Fariba
All the guys working there were very helpful in getting me the right part for my car. I needed an ABS module, buying it from the dealership would’ve been close to $1k, but they gave me a great deal and the part was given to me within just a few days. Now it’s been almost 2 months of me driving with my replaced part and no issues. Thanks so much!
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October 2023 by Dalila Dali
They’re just scam, my friend and i spend the whole week going and back just to get a part and they keep ask us to wait
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September 2023 by Erica L.
Don't deserve any rating but couldn't post without a star. Paid over $200 for a passenger rear view mirror and they keep giving us the run around. Two days turned into two weeks every time we either called the shop or stopped by. Their words meant nothing. They constantly lied and give empty promises. Went elsewhere and the same exact mirror was replaced in two days. Now this business is giving a hard time in refunding my hard earned money. They are not reputable, their "con" artist, and fast talker, please don't waste your time or even think of giving them your money (not even your deposit). Not worth the stress or aggravation. Best spend your money or take your business elsewhere. How they remain in business is beyond my comprehension. BUYERS BEWARE!!!! SCAM!!!!!
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September 2023 by levani iluridze
I waited three days for the part, and then they told me that they don't have it, I had already bought it
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September 2023 by James tv
I had to give one star because there was no option for less.These guys are thieves. They will steal your money. Deposit or core. No one working in front appears to be sober. Either they are drunk or high. There is absolutely no respect towards customers or workers I don’t even understand how they could still be in business.I’m filing a lawsuit against them. They refused to return my core deposit back. Every time I go there I got the same answer—that the boss John is not there.Now if anyone else had the same issue please contact me— we can file a class action lawsuit.For now stay a mile away from these scammers.
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September 2023 by Denzel A. Brown
The best. That’s all I’m going too say. Be patient and you’ll have everything you need and then some.
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July 2023 by Lady Hutch
I visited Liberty auto body shop in June paying hard earned money for an engine and transmission and was told it will be available in 2 weeks and to my surprise 5 weeks later i haven't received nothing but a bunch lies from the entire staff including the managers. The most frustrating part about this entire ordeal they had me come back numerous times hanging on their broken promises. On one of my visits Eli the clerk at the front desk put me on a call with John the manager, John over the phone stated to me his staff wasn't capable of handling the shop issues, and he apologized for the inconvenience but told me if the parts does not arrive by Wednesday July 12 he will give me a refund, already beyond frustrated i decided to still give John the opportunity to make things right. Two days later i returned to the auto shop still no parts i spoke with Eli once again and asked for my refund back like John promised. However, Eli explained the managers were out the office. No matter the hour of my arrival those managers Patrick J. McGurk and John (they refused to give John full name) was never on duty to assist with my issue. At this time Eli reached out to Patrick via phone because John wasn't available . After numerous calls to Patrick, Patrick told Eli to have me wait that he was on his way. Patrick had me wait for four hours at the auto shop and was a No Show. I had Eli call Patrick back to explain himself and what Patrick made clear during that call was he didn't have time and he wasn't giving me my money back AND I just needed to come back the following day to check if the parts arrived. Could you Imagine the manager having you wait for 4 hours with no solution. I even asked for a receipt stating the ETA of the parts instead they called the cops to escort me out because they needed to close. Once the cops arrived to my surprise the officers went straight after the staff demanding the owners and staff stop ripping people off because they are tired of the constant calls from people complaining about this business. So if you want to be scammed and get hostile customer service this is the place.
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July 2023 by C H.
This business has incredibly horrible and terrible service keeping my money and not giving me the part. Complete and total con artists. I have never written a review before and saddened that my first one is about this appalling store. Hopefully if it helps prevent someone from coming here please read this. If possible I would give it no stars.
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June 2023 by Rajib Parvez
I wish I could put 00 stars.This is a horrible place to shop. They lied, keep drunk people in the front who don't even know what he's saying. This shop must be shut down
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May 2023 by sadrac jean
Worst people I like the rock beef will never get back your deposit on your money back or refund any part of your body please no one go there
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April 2023 by Hassan Cameron
This shop and management is very bad in doing business I'm still waiting on my RRFUNDS,money form since February everytime i call is hold on boss is not in or is at the back ,phone been hang up ,i need my money when i go to the shop is the same behavior
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April 2023 by Sam H.
Everything you are looking for can be found here. Their resources for locating hard to find parts is amazing. Fair prices, great service
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March 2023 by Productions Inc. P.
There are a bunch of criminals working at the front Desk. Eli is the main culprit next to him is a guy that smokes cigarette all day and talk really fast watch out for both of them. They take the order take your money and you get nothing in return. Do not go to this place they are criminals and they don't care
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March 2023 by Doveboy
I paid the engine and they never showed up bring to the shop engine. The store really scam me, I kept call them they pick up the call then hung on me in the few times ? ima really mad and totaled wasted of my money!
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February 2023 by Julio Mendoza
On January 27th 2023 I went to this place to order parts for my 2004 Toyota Camry, they didn’t have the parts at that time so they said that they can get it but that I won’t get the parts until Monday, so I said ok leaving a down payment, Monday comes that I go down there to pickup my parts an im being told that the guy Eli that took my order was fired so am saying to them what do I have to do with him being fired, so im a bit confused because now the guy that I came to find out trough a review that his name is Richie, so Richie said ok get him the parts mind you the parts that I bought was supposed to be new, so he comes out with a bumper that was not new, then he comes with a used fogged up head light so now im furious asking for my money back, so I had to call the police, I wasn’t able to meet up with the police because i was feeling so upset that I left to go eat so I received a call from the police telling me to patient, a hour later I called an they tell me to come pickup my parts sure enough my bumper was new my head light was new an now I’m waiting for my hood never again bad COSTOMER service!!!
