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November 2024 by Mag
Just had one of the best shopping experiences in my life. The store is extremely well organized and cozy. Now the staff, absolutely no words to describe how professional and friendly they are.. especially STEVEN I cannot stress enough how delightful and helpful he was. 5 starts all around.
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June 2024 by Neil S
I don't know what it is about this Forest Hills location of J. Crew -- but the STAFF from the managers down to the sales associates are literally the kindest, most helpful, and courteous of any retail establishments I've ever noticed. Do they go through some special kind of extra super duper training because they are on FIRE. Just a couple of weeks ago, I walked in and asked a couple of questions about an item I needed to return and I was greeted by Quentin, the manager, who was hard at work, and not just standing around. Quentin started offering solutions to my problem (price matches, return help, etc.) before I could even request or think of such things. THAT IS THE DEFINITION OF CUSTOMER SERVICE. He was like a god send in the J crew store on a thursday afternoon. Then I came back and he continued to help me, overdelivering, and that alone made me buy more things. The Regional Manager for this location should really take note of this staff. And for any other customers -- go yourself and see what I'm talking about. May we all get a Quentin at one point in our life. ???️
:)
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June 2024 by Tyrell Rumble
Fine store, great service
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March 2024 by b r
Prices are wild 80 for shorts 70 for t-shirts they mark it down a small amount to make you think it's not overpriced like crazy
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January 2024 by shaygurl Shay
Staff was helpful.
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December 2023 by Shaista Sattar
Good customer service loved the sale going on
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December 2023 by Lissette Bustamante
Love coming here! The staff is always helpful and kind, they are honestly the highlight of going to the store. The store is organized and great size ranges at all times.
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November 2023 by zack zane
Great clothing
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November 2023 by Albert Eng
Nice store even though it is a bit small, but well organized
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October 2023 by Justin Nge
Got the button up shirts at a discount. Great employees could tell my size when I walked in.
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October 2023 by Mike A
Friendly staff, great deals and a clean store
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September 2023 by Jimmy Yang
Got the button up shirts at a discount. Great employees could tell my size when I walked in.
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September 2023 by Jing-Jing Hu
I saw an associate really stand up for a customer that was being harassed by a Karen. I really appreciated him for standing up for the customer so that they felt safe in the store. I'll be back at this branch more for sure.
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July 2023 by Michael Gerry Geronimo
The staff were very helpful!
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June 2023 by Yurii Chinenov
Friendly and helpful staff.
