“Nick was very patient and professional. Despite the fact of being very busy he still took the time with every member of my family to make sure our phones were set up correctly. Thank you!”
10AM - 8PM
253-25 Union Tpke, Queens“Tarun was very knowledgeable and helpful. He went out of his way to assist us in transferring our phone service to Verizon, and to guide us in getting the best value for our needs. His honesty and exceptional service was very much appreciated and I would not hesitate to refer friends and family to him. And my son is very happy with his Gizmo watch. Thank you!”
10AM - 8PM
9806 Metropolitan Ave, Queens“Excellent customer service! Knowledgeable, patient and professional. Neha was fantastic and refreshing to know that customer service is still important. Verizon is extremely fortunate to have an employee such as Neha”
10AM - 8PM
162-14 Union Tpke, Queens“This place is the best cell phone store I have ever been to. Everything that Fahim said they would do ACTUALLY happened the exact way they promised and he is always continuing to follow up even after the transaction is finished. We love you Fahim you're the best!...Mr Ahsan the manager comes in like Superman to help people regardless of the situation they have. We came from AT&T and will never go back. Service is better, people are nicer and this specific location is like a secret hidden gem. Seriously, you must go see for yourself. Positive energy in this store with people that truly care to help. You will not be disappointed. 10 stars !”
10AM - 8PM
46-01 Queens Blvd, Queens“I went there to purchase a plan and port a phone into the plan today and the whole thing was great. The lady who helped me Natalia, was very professional and helped me navigate the complexity of porting the phone from a difficult provider. I give her customer service a 10/10 and recommend this store.”
“Excellent service and friendly staff. Victor and Stephanie were extremely patient and helpful... I would recommend that store. The location is very easy to park and very clean.”
9AM - 1PM 2 - 6PM
33-16 Woodside Ave, Queens“Daniel was the absolute best. Took 10 minutes to get it working and went above and beyond. I would highly recommend him to anyone else looking for service. He deserves a raise and a large end of year bonus.”
10AM - 8PM
71-40 Austin St, Queens“Diego and Farruh were amazing! They provided us with all the information we needed and made our transition from T-Mobile to Spectrum so easy… thank you very much!!”
“Gigi and Vinny were amazing! Very knowledgeable and nice. I highly recommend asking for Vinny or gigi thank you so much guys. The manager Anthony was very helpful as well.”
10AM - 8PM
23-20 Jackson Ave, Queens“Excellent service and nice atmosphere. The few times I've been there, it's never been too busy. Big thanks especially to Robert for his great customer service and patience.”
10AM - 8PM
23-58A Bell Blvd, Queens“I needed internet and phone service. Juan my customer service rep was so helpful, informative and kind. Spectrum has great internet and phone packages and service is outstanding.”
10AM - 8PM
28-56 Steinway St, Queens“This evening we wanted to upgrade my boyfriend's phone cause he would travel abroad in a few days
Maria was the amazing girl who helped us, so kind patient she was above and beyond accommodating us. We ended up not getting the phone cause she kindly explained that it would be locked for the next two months and his service could not be really interrupted.
I work in the hospitality group as well, such a nice helping person I haven't seen in many years. Thank you Maria we will definitely see you soon to upgrade to the new iPhone 16 ❤️”
10AM - 7PM
23-70 Bell Blvd, Queens“All I can say is.. Ricky is professional, courteous, knowledgeable and has patience to answer all of my questions and concerns. He has helped me pick the best family plan and upgrade 3 cellphones. He also activated and transfered all new cellular data and took the time to call Verizon for my trade in credits.
RICKY is the BEST!!”
“I loved the attention of Alex Gomes. Excellent Service. He treated me wonderfully, he made me feel very comfortable and I would give him more stars but I recommend going directly to him ?☺️”
10AM - 8PM
37-35 82nd St, Queens“I was in the store, I went to hire an Internet service, Mr. Fernando assisted me in the best way, he looked for the best promotions to hire the Internet service. I recommend that you be assisted by Fernando, he is a person with patience who helps you in the best way.”
“This is the store to go to, I was there a couple days ago and Nelly helped me, she transferred all the information and made sure that I happy with everything. Thank you”