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October 2023 by Russell Targove
When something goes wrong with my vehicle, I do not ever panic. I call my dear friend Audra and her Team Great Bear, and they solve my issues quickly and with ultimate care and courtesy. It is a pleasure and I feel like I am with family.. My car thanks you. And i thank you.. Congratulations on celebrating 90 Years of providing great service to the Queens Community. Great to be a part of it.
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October 2023 by Jasmine
Honestly I had the best experience here. Front desk is amazing and so helpful. I know little to nothing on cars and being a woman I feel like I'm always getting ripped off any place I've been to but here the prices are great and they service is great. They have so much patience with ppl who don't know about cars. I'm definitely a regular now. Thank you so much again!
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October 2023 by Joe C
I’ve been a regular customer for almost 10 years. I’ve also introduced my wife to the shop a few years ago. The service provided by Audra (Owner) and her team has been nothing but spectacular. I can speak from doing regular maintenance work with them such as oil changes, tire rotations, brakes and tires. However you want to do it, you can just pay for the labor and buy the parts yourself. Their technicians are pretty good as they also provided us with recommendations and problem areas to look out for without the pressure to get the work repaired right away.Services: Tires
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October 2023 by Pamela S
Wow I can't say enough about Great Bear Auto, my mom and I are clueless when it comes to cars and going somewhere that we can trust is essential. Audra and her staff were incredible at putting us at ease with all the work our car needed. She constantly checked in with us knowing we didn't have another car to use. The staff there really goes above and beyond for you and your family. I won't be going anywhere else because I know my money and my car are safe with Audra. We went to another shop and almost scammed but Audra was honest and charged us half the price of the other shop. Her work was outstanding and fast! We got our car back in half the time we thought it would take. Don't go anywhere else, don't look anywhere else, go to great bear auto they will treat you like family!! Thanks Audra!!!Services: Tires
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October 2023 by Ann Milutinovic
Their professionalism and kindness is 2nd to none. Their quality of work and thorough knowledge is impressive. Their prices are reasonable and detailed for clarification up front. And the follow up is appreciated!!Cedric went above and beyond to get my cars needs met.I took a class with Audra over 6 years ago and it still serves me to this day.Services: Exhaust
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October 2023 by Joanne Zhou
They helped me to fix my honda . I am very satisfied with their work. Well done.I went back there for more services this morningThanks
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August 2023 by Catherine Park
I recently had an outstanding experience at GREAT BEAR. From the moment I walked in, the staff & the manager Carrie were incredibly welcoming and attentive. They provided a detailed explanation of the repairs my vehicle needed and gave me a clear estimate.What really impressed me was their attention to detail in the repair work. My car came back looking as good as new, and they even took care of a few minor scratches that I hadn't initially mentioned. The work was completed ahead of schedule, which was a pleasant surprise.Throughout the process, they kept me informed about the progress of the repairs. The communication was excellent, and I never felt left in the dark. The staff's professionalism and expertise truly stood out.I can confidently say that GREAT BEAR goes above and beyond to provide top-notch service. If you're looking for a reliable and skilled auto body shop, I wholeheartedly recommend them. My car has never looked better, and I'm extremely satisfied with the entire experience.
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August 2023 by Todd DeGennaro
I have been dealing with Great Bear for close to 40 years. They handle my personal vehicles as well as my fleet at work. They are top notch and very affordable. I have read some of the poor reviews and felt a need to set some of them straight. No shop works for free. And any shop that would pass plopyour inspection with bald tires is not where you should go. Carrie , Cedric, Betty and Audra are amazing folks. If you don't like any of them I promise you are the issue.
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August 2023 by Cwork
They're the best in the neighborhood and I've been using them for years now. I love how honest and real they are with you! Got so much work done on my car the other day and they are the only ones I trust with my car! Definitely have referred all friends and family!
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August 2023 by Eury Rosario
The owners will know that this shop is a scam with their front workers and mechanics.??They are just scammers, they just scammed me out of stealing my original parts to sell me replacement parts.
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August 2023 by ineria Beatriz arana
Great service. Great mechanics …price for my brakes was affordable and work was done in a timely manner. Thank you Carrie for your assistance. Definitely will go back for more work needed in my other vehicle.Service: Brakes
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August 2023 by Crystal Park
Definitely recommend Great Bear! They are hard working, excellent service and kind. Carrie was very friendly and helpful with all of my questions. Will return again for any car issues!
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August 2023 by Francesca Hackenjos
I had a very good experience with Women Auto Know. They helped repair my car and even taught me how to prevent my same issue from happening in the future! I am considering signing up for a workshop. Extremely helpful and informative.
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August 2023 by Howard Kim
I feel very bad today. Because $37.00 is gone. I was trying to get an inspection. However, I couldn't inspection it because the tires were a little bad. I had to pay $37.00. I went to another place to inspection it. It's too inflexible here. Won't visit again. Other people may have this too. I do not recommend this place.
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July 2023 by Thomas Seweid-DeAngelis
Great Bear is consistently excellent. Everyone who works there is kind and easy to communicate with. They call you with updates, they answer all of your questions, and are transparent about prices for parts and labor. Every time I’ve asked them for estimates before the work was done, the price has always been what they said it will be. They are very organized, clean, and efficient. It’s always a pain to deal with car troubles, but the understanding and honest people at great bear make the process much easier. I’ve had my car here 3 times and will take it here forever.
