Gap

Most Recent Comments

• August 2025 by J O
  Astounding
• August 2025 by Jae Martinez
  🌟 A Shining Star at Gap – Queens Center Mall
  I don’t usually leave reviews, but the level of service I received from the manager at the Queens Center Mall Gap store far exceeded anything I’ve experienced...not just at Gap, but in any retail store, period.
  
  From the moment I walked in, Zeinah greeted me with a genuine smile and an energy that made me feel like I wasn’t just another customer...I was a priority. She was attentive without hovering, friendly without being forced, and her thoroughness in helping me resolve everything I needed went above and beyond the call of duty.
  
  She didn’t just do her job...she owned it, and you could tell she takes pride in providing excellent customer service. She anticipated questions before I even asked them and made sure I walked out not just satisfied, but impressed.
  
  Her help directly contributed to my daughter having a great birthday celebration since we were able to get everything we needed for her. That meant the world to me.
  
  If more managers were like her, retail would feel less like a chore and more like a pleasure.
  
  Whoever hired her, give her a raise. Whoever works with her, take notes.
• July 2025 by Jason
  Cali helped me find a shirt size that was hard to find, thank you
• May 2025 by Pretty Boujeé
  Pleasant customer service.
• April 2025 by Mr. Myo Aung Naing
  I bought two polo shirts from there. The sale representative( dude) didn't take out the security tags on the clothes. He didn't say greeting. That was terrible customer service.
• December 2024 by Marilyn Dominguez
  Horrible experience every time I come to the queens center location . The Employees Make You wait on Line to get a online order pickup. For that I rather just come get what I need and make the line. The Reason That I make an in store pick up, is so I don’t have to make a line. I should be able to come in with my barcode and my ID and a Employee get my pickup like every other retailer does. Last time I went the Manager also made me make the lines d she was just talking. Just Defeats the purpose of doing an in store pick up.
• October 2024 by Joann Hassan
  This a Gap FACTORY. Came all the way here thinking it's a Gap when it's not. Mgr says the mall does not let them advertise that it's a Gap factory. Makes no sense at all
• October 2024 by Thomas Cheung
  I like gap 🏬 store .
• October 2024 by Camille Ariah
  Was told it is a Gap Factory even though all of the signs are Gap and it is listed as Gap. Disappointing because I could not return a shirt. Staff were informative.
• September 2024 by Elana Levinson
  The prices are good. Associates are friendly and sweet.
• June 2024 by Janet Thomas
  The factory has good clothes, but I’m really disappointed in the service that I received today. Nobody was trying to help me and also I I felt very pressured by this young lady who had a pink scarf on to sign up for a credit card, and I did not like it that she Lie to me and basically stated that it was not a credit card, but yet she wanted me to put my Social Security number in. That is very misleading to the customers I will never be shopping there ever again she ruined my customer experience. I hope corporate is aware of that they’re trying to sign people up but out letting them know that it’s a credit card. It’s very misleading to the public.
• December 2023 by Nida Khan
  Their paying process online is bad. I couldn’t pay
• October 2023 by Elgar Edward
  It tastes good. I come here often.
• October 2023 by rahul kumar
  Good deals
• June 2023 by Education Is power
  Worse customer service, cashier is gossiping about other custumers with other store reps!!!!