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October 2023 by Blake A.
Made appointment for COVID shot and when I showed up to get the shot they told me they were out. They said it's because their booking system doesn't take into account how many shots they have. Bad system.
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August 2023 by Yunglin G.
We have been coming to this location for years. It is convenient and quick. I always have good experience at the pharmacy and store in general.
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June 2023 by Toshi S.
Their rebates are spotty. Half the time you don't get the coupon that is advertised at the showcase.
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March 2023 by N M.
I wish I could give negative score for this store.I had trouble when returning items of online order at this store in past. Every time, the staff could not process return and blamed me not having proper info while the staff themselves lack knowledge of doing returns - they either could not locate the online order from my account (more than once, I had to go to a different Walgreens. The staff there located my order and made the return with no issues), or the staff had to call a manager to do it (in this case, the manager brushed it off when I mentioned the staff needs proper training on how to do online return).Today, my return experience got worse and was insulting as a customer. I could tell the female staff (long hair/Asian) did not know how to do it the moment when I told her the return is from online order (her body language - hesitation, tone and language - "oh?!,online" with blank look on her face, said it all). She even told me I should not purchase if I want to make a return. I questioned her why Walgreens has a return policy for customers then. She reluctantly started trying to process return. But she didn't even know which bar code to scan from receipt. After the failed attempt, she told me only manager can do online return (which is not true) and the manager was gone for the day; and told me to go back the next day. I pointed out the store has a manager for each shift and it's not possible there was only one manager. She was speechless and angrily pushed my item and receipt and told me to try the next check out staff (male, not sure about ethnicity).The male staff could not even find the item of my order from the system. I had to show him to scroll down of the screen to find it (never worked in retail, but it is common sense to scroll down the computer screen when there are arrows on monitor). He still couldn't process and showed me the screen for proof. Again, he told me only manager can do it and I should return the next day. When I saw register screen showed a message about the item is returned, I raised my concern about explaining /proving it was not returned the next day. He talked over me every time I tried to explain my concern (at least 3 or 4 times). I then questioned him why I had no issues when making returns at other Walgreens, but their store is not able to do it so many times, which brought so much inconvenience to me. He told me I should not visit his store and I should go to other Walgreens.Not even once, both staff had attempted to apologize for any inconvenience. Obviously they do not want to acknowledge their incompetence at their job and do not care about their customers at all. I certainly will not return.How can Walgreens hire these staff lacking the basic skills working at customer service and having no knowledge of using computer. It is a JOKE.
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December 2022 by Lucy M.
Horrible service at pharmacy. Made appt to get flu shot. Got here on time but a wait just to get checked in. Waited 45 min just to find out they forgot about me.
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December 2022 by Marc G.
Terrible experience getting a vaccine in this location. Very rude staff member who billed the wrong insurance and then proceeded to berate us for her mistake. I would avoid this place at all costs.
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November 2022 by Keith Chiang
The amp show close at 10 PM. I got there a little after 6 PM; it was closed.
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October 2022 by Ev B.
The pharmacy is terribly understaffed. Always lines and hurried and frustrated staff. Wouldn't recommend
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August 2022 by Jando S.
Prior to its transition from a saddest Rite Aid (#1) to its current form now as a subpar Walgreens, this store has been on all sorts of dysfunction since day 1. I thought with the makeover that things would be better, but it's managed to match the output that its predecessor had in just a short couple of years.For awhile there, things were looking on the up and up: the store was renovated with wider aisles, new signage, fresh paint, and a renewed exterior. The bus stop for the Q23 is directly outside the front door, which might be the origin of the odor that some folks talk about prior to entering the store. It's either that or the many pigeons who cake the sidewalks / front doors with their feces. (#2)The main culprit for bad experiences in this store boils down to the inept service. People at the register are slow and unmotivated and they frequently are tending to something else than being out front. The pharmacy has its share of woes as well, which aside from being slow, has shown frequent mistakes with filling prescriptions. (#3)There are other pharmacies down the street, but many of them are not open past 6pm. As a regular convenience store with a rewards program, it's becomes an easy destination for random buys.______________(#1) yelp.com/biz/rite-aid-fo… (#2) And by cake, I mean mostly crusted and dried up debris. Yes, I'm grossed out too.(#3) Another reason why I get my drugs at another store that rhymes with BTS.
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June 2022 by Alexa O.
I haven never had an easy or positive experience at this pharmacy. It takes almost 20 mins to get anyone on the phone every time, without fail. I've never left a yelp review in my life bc I always give people the benefit of the doubt and it's never that deep. I just had to leave this one bc it's that bad. It should not be this complicated to get a prescription filled. The people who answer the phone are not consistent in their answers and I've seen people walk in and have to pay so much money for their meds bc of the insurance cards they brought it, even though they told them their insurance would cover it! Sloppy and unprofessional. Go somewhere else.
